Dianna White

***** ***** *****

La Porte, TX ****1

Cell - 713-***-****

ac7xnj@r.postjobfree.com

I am organized, able to prioritize and meet deadlines. I am an excellent communicator with people at all levels, approachable, and able to build relationships quickly. My experience excels in computers, various software, conflict resolution, and a strong work ethic. I find great satisfaction from teaching and training others, as well as learning new skills. Supports company operations by maintaining office systems and supervising staff. Experienced Office Manager with a demonstrated history of working in the construction industry. Strong administrative professional skilled in Microsoft Word, Accounting, Accounts Payable, Management, and Leadership.

May 2015 to Sep 2018 Atlantic Pacific Equipment Inc. “AT-PAC”

Business Administrative Manager (Office Manager)

Supports company operations by maintaining office systems and supervising staff.

Office Manager Job Duties:

• Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; reviewing and approving supply requisitions; assigning and monitoring clerical functions.

• Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.

• Implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.

• Completes operational requirements by scheduling and assigning employees; following up on work results.

• Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.

• Maintains office staff by recruiting, selecting, orienting, and training employees.

• Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.

• Review all AR/AP/Collections for accuracy in code entry and vendor amount etc..

• Review all cash receipts to where payment is applied

• Manages all deposit and reports to corporate office

• Month end task include inventory reports, review all billed and unbilled, freight accrual, rental true up and damage sales

• Responsible for petty cash

•Contributes to team effort by accomplishing related results as needed.

Quantify - Epicor - Sales Force - Skype for Business - Microsoft Office – Quickbooks - SAP

Previous experienced including but not limited to; Office Management (General Ledger, Cost Accounting, AP/AR, Payroll, Time Keeping, Administrative Duties, and Girl Friday tasks) Supervision of office staff (Work tasking and time management)

Jan 2007 to April 2015 EP Energy LLC

Formerly: El Paso Exploration & Production

Completion Operations (Onshore) – Engineering Tech Sr.

Performs routine assignments such as maintaining files/records, performing simple calculations, and gathering and tabulating data

Generates reports from existing data

Ensuring data quality in OpenWells

Assist engineers with projects

Provide support to field personnel with OpenWells

Uploading data to regulatory sites or other databases

Assisting with Capital Tracking

IAP – Incident Action Plan Committee

NPT Module & Manhours

Frac Focus Reporting

Maintaining Frac Database

Sep 2006 to Jan 2007 FishBone Safety Solutions, Inc.

El Paso Exploration & Production

Contract for El Paso Corporation – Onshore Operations – Drilling & Completion

Duties

Assistant Office Administrator/Analyst Assoc. - Administrative support for the Senior Office Administrator.

Developing and maintaining spreadsheets for vendors pertaining to annual Safety Documentation. Processing incoming mail, assisting with the preparation of specifications reports, scheduling meetings, processing and filing regulation documentation, cost coding vendor invoices, correspondence with vendors regarding invoices, answering the telephone, keeping calendars updated, and other administrative tasks assigned from time to time

2004 to 2005 Partners Bank of Texas – Humble

Vice President/Operations - Branch Manager

Duties

Start up of a De-Novo Bank /Mgr. Operations-Main Office and Branch/FiServ-Houston.

AP/AR and HR, Policy & Procedures for New Accts, Teller, Bookkeeping, Safe Deposit Box, Accounting, Security, Privacy, Check 21.

FedLine /Wells Fargo Domestic-Foreign (wiring of funds), investing funds for various financial institutions, implemented and maintained Online Banking system, IT support, responsible for Positive Pay, Collections, Lockbox and was a Compliance Committee member.

2000 to 2004 Central Bank – Houston

Vice President/Operations

Duties

Item Processing, Data Processing Core and S1 Internet Banking Conversions, and Bookkeeping/Customer Service Manager

1990 to 2000 MetroBank N.A. - Houston

Vice President/Data Processing Manager

Duties

Ensured client complaints were satisfactorily resolved within boundaries of predetermined service quality standards

Maintaining forgery affidavits, garnishments, subpoenas, levies and freeze.

Ensured data processing, item processing, bookkeeping, customer service and wire staff complied with service and quality standards as well as compliance regulations.

Resolved overdraft/insufficient funds, hold problems, disputes for clients, chargebacks/return items, handled closeout of overdraft and TeleCheck reporting. Also monitored kiting suspects and Regulation D Accounts.

Conducted daily settlements, general ledger reconcilements, research/follow-up.

Maintained record retention, storage, shipping, destructions, monthly volume reports, managed operational losses for data processing, item processing, bookkeeping, customer service and functions of the wire departments.

Conducted ATM and ACH reconcilements.

Converted, maintained voice response systems, signature scanning software, checks/statements imaging, report writing data, in-house data processing mainframe, Internet banking system, and Intracheck database and trained staff accordingly. Y2K Coordinator responsible for analyzing, testing and debugging to ensure Y2K readiness.

Managed the conversion process from FiServ Houston to FiServ San Antonio (ITI) and scheduled all courier routes bank wide.

Regulated teamwork load. Participated in recruiting, hiring, coaching, employee performance appraisals and developing staff members of departments managed.

Maintained all processing research/adjustments and bank specifications/header records, training and application of upgrades on appropriate software.

Created and provided managerial reports for OCC, External Auditors, Internal Auditors and Board of Directors.

Responsible for Government and Credit reporting, Optical Storage/ backup retention, maintaining back security codes, and responsible for OFAC monitoring and reporting. Member of contingency, Y2K compliance, conversions, quality standard and change control committees.

1989 to 1990 RTC/Resolution Trust Company - Houston

Facilities Manager

Duties

Supervised (5) five associates over the closing of failed financial institutions.

1988 to 1989 Century Savings and Loan Association - Baytown

Customer Service Representative

Duties

Telephone Communications, Teller, Accounting, Bookkeeping and relief Proof operator.

1986 to 1988 Mt. Belvieu State Bank – Mt Belvieu

Bookkeeper/Teller/Proof

Duties

Performed teller functions, incoming and outgoing wires, computer entry, balancing general ledger accounts.

Handled Federal Reserve cash management, ATM and ACH reports, chargebacks, unposted reports, NSF reports, and overdraft closeouts.

Served as relief Proof Operator.

1983 to 1986 InterCoastal Sales Company, Inc. - LaPorte

Office Manager

Duties

Responsible for inventory control, accounts payable and receivables, telephone communications, payroll, sales, insurance clerk, customer relations and collectors.

Education

Baytown Lee Junior College, Baytown, Texas

Bookkeeping Certificate

San Jacinto College, Pasadena, Texas

Business Administration curriculum

Houston Community College, Houston, Texas

Principles of Banking and Business Management

La Porte High School, La Porte, Texas

High School Diploma

VARIOUS TRAINING SEMINARS ATTENDED

Information Technology, Inc.–HTML Creation and Bank Data Processing-Unisys–Operations for ITI users, C-Trec – Novell 4.11, Access 97 Intermediate and Advanced, Access 8.0, FiServ - Online Report Writing, Cash Management Systems, Item Processing), TISA Seminar, ATM Reconcilement, American Institute of Banking (AIB), Financial based classes and seminars,Federal Reserve Bank – Regulations,Houston Clearing House - Regulation Seminars

SOFTWARE/HARDWARE EXPERIENCE

SOFTWARE/HARDWARE

IT RELATED

Windows 3.1/95/98/NT/2000/XP

COBOL/ASCI

WFL (Work Flow Language)

Microsoft Suite

Word-Excel-PowerPoint-Outlook-Visio

Optical JukeBox 5 & 16 slot platters/ 7780 NCR Sorter

Novell/NT Servers

QuickBooks/Quicken

LAN/WAN

Novell Network 4.11 Admin.

Depcon

PCAnywhere

WSQL 40 – Watcom SQL 4.0

DSI-Checks/Statements Imaging

ACL for Windows

Proof Machine NCR 1 & 12 Pocket

AutoSig-Signature Scanning

File Xpress XST 5.0

Prime Database SQL 7.0

FRB Domestic & International Wires/ACH Origination

Unisys ClearPath NX5600 8dk NT Network 4.0 Administration

EQUIPMENT IBM CTR Keypunch 129 & 029

InfoConnect w/accessory mgr.

Server Switchbox

7780 NCR Sorter

Epicor Salesforce (AR/COLLECTIONS) PeopleSoft

Quantify/Avontus Skype for Business Quickbooks and SAP

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