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Customer Service Manager

Location:
Lagos, Nigeria
Posted:
December 11, 2018

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Resume:

OGUNWOLE ADEJUMOKE JANET

**, ****** ******, *** ****** Street, Ketu, Alapere, Lagos.

Email: ac7xlq@r.postjobfree.com // Tel: 081******** PERSONAL STATEMENT

To attain the peak of professional excellence at all job designations, through team work as well as individualized and committed service to gain maximum experience. ACADEMIC QUALIFICATIONS

University of Lagos, Akoka, Yaba, Lagos. September 2011 – November 2015 Ba. (Ed) Educational Administration (Second Class Upper). Baptist Girls’ Academy, Obanikoro, Lagos. August 2008 – July 2011 Senior Secondary School Leaving Certificate.

Maryland Comprehensive Secondary School, Maryland, Lagos. August 2005 – June 2008 Junior Secondary School Leaving Certificate.

WORK EXPERIENCE

Client Executive Officer / May 2018 till date

Yomalesh Global Investment Ltd

Roles:

Maintaining the existing service customers and sourcing for other viable ones. Represents the company’s core values to every clients. Administrator / Teacher / February 2017 to December 2017 / NYSC Government Secondary School, Maraba, Ilorin, Kwara State. Roles:

Tutored classes in Christian Religion Studies (CRS) for senior class 1 Developed and improved the teaching curriculum to educate the students. Prepared lesson notes and plans for proper teaching. Administrator / Teacher / January 2015 to June 2015 / INTERNSHIP Clegg Girls Junior Secondary School, Surulere, Lagos. Roles:

Developed and improve the teaching curriculum to educate the students. Prepared lesson notes and plans for proper teaching. ACHIEVEMENTS:

I counsel the students to help them become better by keeping their values both at home and in school.

CERTIFICATION and TRAINING

Certified chartered manager and member of the Nigerian Institute of Management, NIM (2017) My final year undergraduate project “Teacher’s Attrition and Educational Goal Attainment in Yaba Local Community Development Area”. The research work assessed the relationship between “teachers attrition with educational goal attainment and it received good remark from the panel. (November 2015)

Underwent a leadership course organized by DAYSTAR LEADERSHIP ACADEMY, Ikeja, Lagos state. (March 2018)

VOLUNTARY EXPERIENCE

Community Development Service (Educational Development Group) Jan 2017 – Dec 2017 Actively involved in all sensitization exercises throughout the year. PROFESSIONAL SKILLS

Administrative: Patient with exceptional ability to negotiate, mediate, multitask and manage organizational challenges.

Microsoft packages: Proficient in the use of MS-Office programs for official uses. Leadership: Exceptional ability to share common goals and worked with different units to make sure that the goal for the association was accomplished. Communication: Excellent verbal, written and listening skills with exceptional ability to converse and interact with people making presentations and delivering reports. Analytical: Proven ability to visualize, articulate, solve complex and complicated problems by making sensible decisions given available information. Public speaking: Excellent ability to convey a message, sell and idea or paint a vision to an audience with good emotional resilience.

Languages: English (professional proficiency).

HOBBIES

Volunteering, Travelling, Cooking, Baking

REFERENCES

MR. YOMI AREMU MRS. OLUBUNMI AKINLEYE

Managing Director Marketing Executive

Yomalesh Global Investment Ltd Lighthouse Diagnosis Ltd Tel: 080******** Tel: 080********



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