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Project Manager Sales

St. Augustine, Florida, United States
December 11, 2018

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**** *. ****** ***** ******, St. Augustine, FL 32092

C: 904-***-**** ~ ~

Sr. Project Manager/Business Analysis

Respected IT executive with twenty years of achievement in business-leveraging technology to drive organizational growth, performance and profitability. Optimizes relevant communication, management and technical skills to drive technology progress and achieve business strategy. Recognized visionary providing leadership and immediately successful solutions to client challenges. International award-winning developer of strategic business applications. Diverse Industry experience that includes distribution, warehousing, utilities, supply chain, food service/distribution, and manufacturing.


SCRUM Master Certification (Agile Framework)

Project Management

Strategic Planning/Implementation

Vendor Selection and Management

Application Development and Integration Management

Enterprise Resource Planning Management

RFP Creation and Management

Notable Achievements

Negotiated a global ERP software agreement saving $8.7M in license fees.

Guided a $1.4 million project to create PC-based multimedia catalog application capturing savings of over $1M in annual printing costs.

Managed sales force order and customer relationship management application development recouping total investment within 2 years.

Pioneered development of e-commerce-based product-ordering systems for Starbucks and McDonald’s restaurants.

Transformed single stand-alone business unit-based infrastructure to global network that integrating all voice, data and video between US and Asian business units.

Spearheaded new inventory forecasting application that reduced distribution center inventories by over 18%.

Professional Experience

Independent Consultant, Jim Mann Consulting, Inc. / St. Augustine, FL 2010 – Present

Project Leader providing strategic technology direction, project management and implementation support to clients in distribution, warehousing, utilities, supply chain, food service, printing and manufacturing.

Coordinate project meetings with executive sponsors, stakeholders and team members. Create and update procedures for each project as needed, monitor and review progress of work against planned schedule and take timely corrective actions as necessary.

Responsible for insuring that the project is delivered within the agreed scope, budget, schedule and meets the customer expectations/requirements. Responsible for creating project reports, valve analysis reporting and tracking project activities using MS Project, MS Visio and MS Office.

Palm Valley Golf Club (2016 – 2018) – Privately owned Par 3 golf course and driving range. Created new marketing plan/direction to increase attendance and attract new golfers.

EZ Event Ride (2015 – 2017) – A cart based limousine passenger service from the parking areas to the event entrance that gives preference to physically challenged, elderly and veterans at multiple public and private venues. Determined the feasibility to expand the business into a franchise company.

The First Tee (2015) - A non-profit organization that offers educational programs that build character, instill life-enhancing values and promote healthy choices through the game of golf. Created a Request of Proposal (RFP) and selected/vetted vendors for the development of a new database driven system to support their home office operations, three lines of business and 173 Chapters. Used SCRUM Process to develop the requirements for each division included on the RFP and the 800 plus locations. Worked with each business unit’s Product Owner and Users to define their requirements, what success would be for the requirement and then established the priories. These requirements were then used as the basis for creation of an RFP.

Team Industrial Services (2013) - Provides leak repair, hot tap, field machining, technical bolting, valve repair, field heat treating to the oil refinery industry. Supported a complete company business analysis (manufacturing, service, warehousing and distribution/delivery) for Team Industrial Services to determine the MS Dynamics AX processes needed to improve and replace the current JD Edwards and manual systems.

Service Brands International (2011) - Franchiser for Molly Maid, Mr. Handy Man, Pro-Tech Painters and 1-800 Dry Cleaners. Validated strategic technology direction/roadmap and verified tactical plan to meet the business objectives. Reviewed software licensing compliance, current IT staff’s compensation and future staffing needs. Used SCRUM Process to develop Web based applications to support the 700 plus franchises. Worked with each areas Product Owner and Users to define requirements for enhancing their current application and determine what success was for each requirement. Establish the SCRUM Team, determine what each Sprint would include and held daily standup meetings to determine if the Team had encountered any impediments or obstacies.

Owner, Irishmann Enterprises, Inc. / St. Augustine, FL 2007 – 2009

Jacksonville, FL based $300K business-to-business franchise (AlphaGraphics) that provided customized full-service marketing, direct mailing, printing, design and visual communications services.

Managed the administration, sales and operation activities for a $300K business-to-business franchise

Coordinated design services and provided support to customer service

Established daily production priorities for work in process, sublet and direct mail activities

Managed sales staff by establishing sales goals and tracking performance

Global Vice President and CIO, HAVI Foodservice Worldwide / Lisle, IL 1999 – 2006

Family owned multi- billion global food distribution business headquartered in Downers Grove, IL that service McDonald’s US and Asian restaurant operations. Created and implemented the global strategic Information Technology direction and initiatives. Authorized all technology expenditures, budgets and hired staff to maintain, support and implement IT objectives in a cost-effective method to meet company’s goals and objectives and contribute to the total P&L.

Established the strategy, acted as a change agent and managed the transition from legacy applications to J D Edwards’ Enterprise Resource Planning (ERP)

Spearheaded the software development of a new inventory forecasting application that reduced distribution center inventories by 18%

Pioneered the software development of e-Commerce based supply chain applications for both Starbucks and McDonalds

Streamlined project authorization and tracking process by developing a capital expenditures work flow application

Analyzed and managed the migration of all technologies for two multi-million dollar acquisitions

Directed the transformation from single stand-alone business units based technologies to a global network for all voice, data, telecom and video between all US and Asian business units

Managed the selection and installation of a Manufacturing Resource Planning (MRP) application

Vice President and CIO, Lawson Products, Inc. / Des Plaines, IL 1995 – 1999

A $500 Million publicly traded international distributor of 45,000 supply items in the maintenance, chemical and welding supplies fields with 4 companies and 6 distribution centers to service 1,675 sales agents and 250,000 customers.

Managed both IT and Graphic Arts departments reviewing and authorizing all projects, investments and expenses to confirm they were aligned with the technology strategic direction. Collaborated with internal executives, department's managers, outside sales agents and major vendors to assure all business goals and objectives were met.

Managed a software development team that created applications for field sales force order automation, customer relationship management and interactive product catalogs

Spearheaded conversion of all distribution centers from manual selection and put-away processes to full automation with pick-to-light selection, bar code based order routing and product storage carousels, thus reducing order processing time by 50% and staff by 30% at each center

Introduced central processing of orders and eliminated distribution data centers

Implemented customer satisfaction/quality assurance program and Help Desk strategy for internal/external technology support

Independent Consultant, Mann Consulting, Inc. / Bradenton, FL 1986 – 1995

Independent consultancy providing project management and implementation support to clients in healthcare, technology, manufacturing, government, MRO, and education industries.

Project team leader for the installation and user training of Accounts Payable and Purchasing systems for the Federal Deposit Insurance Corporation (FDIC)

Managed the design, training and nationwide rollout of Accounts Payable and General Ledger system for the Resolution Trust Company (RTC)

Consulted on purchasing system modifications for Chicago Housing Authority

Project manager for the design, installation and training of Accounts Payable and Purchasing systems for Wayne State University

Supported payroll conversion and design/installation of Accounts Payable, General Ledger, Accounts Receivable and Credit Management systems for Lawson Products, Inc

Project manager for the development and deployment of Accounts Payable, Purchasing and Materials Management systems for Georgetown University Hospital, Good Samaritan Hospital of LA, Presbyterian Hospital of NY.

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