Billie Jo Beatty-Jenkins
York, PA 17403
ac7xlf@r.postjobfree.com
Objective: To obtain a professional position in which I can continue to utilize my
clerical skills with the hope of growth and development.
Experience: Commonwealth of Pennsylvania Harrisburg, PA
Management Technician 06-08 to present
DEP Grant Center
Receive, review and process PHEV Rebate forms for all Electric and Plug-in vehicles, enter invoices for grants processed in the Grant section, customer service, data entry, filing, faxing and copying. Compile Grants for Growing Greener, Alternative Fuel Incentive Grants, Small Business Advantage Grants, Env Ed Grants. Receive/Return phone calls for missing information for all grants and rebates. Data entry, customer service, filing, faxing and scanning.
Bonton York, PA
Customer Service/Support 09-17 to 01-18
10-16 to 05-17
Received calls for new orders, researched and processed orders for customers. Cancelled orders within the 90 min. window, walked customers through processing orders themselves. Cancelled mailings when requested by customers.
Commonwealth of Pennsylvania Harrisburg, PA
Clerk Typist 3 11-04 to 06-08
Lead/Asbestos Division
Receives incoming telephone inquiries relating to all aspects of the
asbestos/lead operation. Researches and validates verification of
experience and verification of degree forms for lead program. Handles
all aspects of contract procedures and ASME Exam process and stamp
certification. Handles Boiler National Exam process and stamp certifi-
cation. Assist in Bedding and Upholstery license operation. Time
keeping, generate refunds and credits to responsible parties. Proctors
Lead Supervisor, Inspector and Risk Assessor test. Data entry and other
various duties as required.
Commonwealth of Pennsylvania Harrisburg, PA
Clerk Typist 2 07-02 to 11-04
Boiler Division
Accounting, data entry, letter/memos, faxing, research, customer
service, company mail, multi-line phone coverage, refunds, adjustments,
charge-offs, correspondence between myself and the Attorney Generals
Office, proof read letters, time keeping, worked with EDP section and
other various duties as required.
York County Children and Youth Services York, PA
Clerk Typist 2 09-00 to 07-02
Composed contracts, data entry, filing, customer service, court letters,
Placement amendments, memos, faxing switchboard, company mail and
other various duties as required.
Manpower Temporary Services York, PA
Clerical 07-00 to 08-00
Switchboard operator, data entry, filing, company mail
Gdovin Personnel Inc. York, PA
Clerk Typist 11-99 to 06-00
Company inventory, data entry, filing, faxing, record resident complaints,
customer service and other various duties required.
Adecco York, PA
Clerical 05-99 to 11-99
Retrieved/filed patient charts, faxing, phones, customer service, data entry
Kelly Services York, PA
Receptionist, Switchboard Operator 05-98 to 07-98
Customer service, greet customers, company mail, various clerical duties.
Education: Consolidated School of Business York, PA
Medical Office Assistant 1995
Typing I, II, III, Anatomy/Physiology I, II, Medical Terminology, English
I, II, III, Business Math
Yorktowne Business Institute York, PA
Medical Administrative Assistant 1994
English I, Medical Terminology, Office Procedures, Anatomy/Physiology,
Accounting I, Medical Transcription I
William Penn Senior High School York, PA
Diploma 1983
Reference: Available upon request