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Mgmt Tech/Admin Asst

York, PA
December 11, 2018

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Billie Jo Beatty-Jenkins

*** ****** ****

York, PA 17403


Objective: To obtain a professional position in which I can continue to utilize my

clerical skills with the hope of growth and development.

Experience: Commonwealth of Pennsylvania Harrisburg, PA

Management Technician 06-08 to present

DEP Grant Center

Receive, review and process PHEV Rebate forms for all Electric and Plug-in vehicles, enter invoices for grants processed in the Grant section, customer service, data entry, filing, faxing and copying. Compile Grants for Growing Greener, Alternative Fuel Incentive Grants, Small Business Advantage Grants, Env Ed Grants. Receive/Return phone calls for missing information for all grants and rebates. Data entry, customer service, filing, faxing and scanning.

Bonton York, PA

Customer Service/Support 09-17 to 01-18

10-16 to 05-17

Received calls for new orders, researched and processed orders for customers. Cancelled orders within the 90 min. window, walked customers through processing orders themselves. Cancelled mailings when requested by customers.

Commonwealth of Pennsylvania Harrisburg, PA

Clerk Typist 3 11-04 to 06-08

Lead/Asbestos Division

Receives incoming telephone inquiries relating to all aspects of the

asbestos/lead operation. Researches and validates verification of

experience and verification of degree forms for lead program. Handles

all aspects of contract procedures and ASME Exam process and stamp

certification. Handles Boiler National Exam process and stamp certifi-

cation. Assist in Bedding and Upholstery license operation. Time

keeping, generate refunds and credits to responsible parties. Proctors

Lead Supervisor, Inspector and Risk Assessor test. Data entry and other

various duties as required.

Commonwealth of Pennsylvania Harrisburg, PA

Clerk Typist 2 07-02 to 11-04

Boiler Division

Accounting, data entry, letter/memos, faxing, research, customer

service, company mail, multi-line phone coverage, refunds, adjustments,

charge-offs, correspondence between myself and the Attorney Generals

Office, proof read letters, time keeping, worked with EDP section and

other various duties as required.

York County Children and Youth Services York, PA

Clerk Typist 2 09-00 to 07-02

Composed contracts, data entry, filing, customer service, court letters,

Placement amendments, memos, faxing switchboard, company mail and

other various duties as required.

Manpower Temporary Services York, PA

Clerical 07-00 to 08-00

Switchboard operator, data entry, filing, company mail

Gdovin Personnel Inc. York, PA

Clerk Typist 11-99 to 06-00

Company inventory, data entry, filing, faxing, record resident complaints,

customer service and other various duties required.

Adecco York, PA

Clerical 05-99 to 11-99

Retrieved/filed patient charts, faxing, phones, customer service, data entry

Kelly Services York, PA

Receptionist, Switchboard Operator 05-98 to 07-98

Customer service, greet customers, company mail, various clerical duties.

Education: Consolidated School of Business York, PA

Medical Office Assistant 1995

Typing I, II, III, Anatomy/Physiology I, II, Medical Terminology, English

I, II, III, Business Math

Yorktowne Business Institute York, PA

Medical Administrative Assistant 1994

English I, Medical Terminology, Office Procedures, Anatomy/Physiology,

Accounting I, Medical Transcription I

William Penn Senior High School York, PA

Diploma 1983

Reference: Available upon request

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