Customer Service Sales
Resume:
CURRICULUM
VITAE
OF
SABATA
DANIEL
MPHAKI
CURRICULUM VITAE
SABATHA DANIEL MPHAKI
Name: Sabata Daniel Mphaki
Date of Birth: 21 August 1977
Contact Numbers: 073-***-**** / 067-***-****
Identity Number: 770**********
Nationality: South African
Health: Excellent
Disability: Yes (on crutches)
Home Address and Postal address
Apartment 262
28 Atkinson House
Eloff & Albert Street
Marshalltown
Johannesburg
2001
Email Address
ac7xgq@r.postjobfree.com
Educational Qualifications
Name of Institution: Martie Du Plessis High
Highest Standard Passed: Matric
Subjects: Afrikaans
English
Mathematics
Accounting
Physical Science
Mercantile Law
Year: 1999
Other Qualifications
Institution: Benny Recruitment & Training
Course: Call Centre Training
Year: 2017
Employment Record
Name of Company: ContiTech South Africa (Pty) Ltd
Position: Customer Services
Year: 20th Feb 2018 – 15 December 2018
Duties: Liaising with customers and end users where applicable
Drafting and submitting quotations
Record keeping of quotations
Send Proforma invoices to customers
Receive and capture orders and quotations
Fax quotations, orders and confirmation letters to customers
Attend to telephonic and verbal queries/ Switchboard duties
Assist Area Managers regarding enquiries, quotations, orders, delivery, etc
Credit/Debit notes
Expedite invoices and orders to customers or managers
Retrieve information of goods or inventory via SAP
Company: Silveray Stationery Company
Position: Receptionist
Year: 3rd August 2015 – 8th November 2017
Duties: Answering and transferring calls to relevant departments
Receiving all email and delivered parcels
Managing the front desk and attending to all visitors
Providing the best customer service always
Company: St George Hotel
Position: IT Technical Support & Receptionist
Year: 1st September 2014 - 31st July 2015
Duties: Cashing up, data capturing, switchboard operator, hotel bookings, quotations, sending proforma invoices, doing reports on all reception duties.
Company: MUCPP / University of Free State
Position: Administrator
Year: January 2003 – December 2004
Duties: Typing, coordinating all sporting codes and doing sponsorship proposals for people living with a disability.
Skills
Excellent interpersonal skills, demonstrated in the ability to effectively serve customers and develop strong working relationships with staff.
Dealing with stressful situations in a calm and professional manner
Languages Speak Read Write
Xhosa Fluent Excellent Excellent
English Fluent Excellent Excellent
Zulu Fluent Excellent Excellent
Sotho Fluent Excellent Excellent
Afrikaans Fluent Excellent Excellent
Tswana Fluent Excellent Excellent
Pedi Fluent Excellent Excellent
References
Craig Rouhana
Director Conveyor Belt Sales & Marketing
ContiTech South Africa (Pty) Ltd
Tel: 011-***-****
Cell: 082-***-****
Juanita Wagner
Customer Services Supervisor
ContiTech South Africa (Pty) Ltd
Tel: 011-***-****
Cell: 072-***-****
Keshree Naier
Sales Manager
Silveray Stationery Company
Tel: 011-***-****
28 ALBERT AND ELLOF
ATKINSON HOUSE
JOHANNESBURG CBD
2001
Dear Sir/ Madam
Application for employment in your company.
I hereby apply for a secured employment in your company, should a vacancy arise.
As specified in my attached CV my name is Sabata Daniel Mphaki born on 21 August 1977. I am a person living with a disability and walk with crutches.
I attended Martie Du Plessis High school and completed my matric in 1999. I have attended an IT Technical Support Learnership and Call Centre course to upgrade my level of knowledge. I am currently under contract with Continental South Africa since 20th February till present. I am in Customer Services Department.
I worked as an administrator and a Receptionist in the past. I am looking for a settled job, so that I can be able to support myself and my family.
Although I have a disability, I am very glad and proud to say I know that I can be an excellent assert in your company of the vacancy. I am basing this on what I achieved so far that others in my situation has not been able to. I have a great personality, energetic and communicate easy with everybody from different walks of life at different levels.
I hope to hear from you should a vacancy arise. Attached is my CV for your perusal.
Yours truly
Sabata Daniel Mphaki
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