Amanda Budhram

Bloomfield, NJ

ac7xd8@r.postjobfree.com

929-***-****

Work Experience

Customer Service Technical Representative

Optimum - Newark, NJ

**** ** *******

-Answered all incoming technical calls

-Analyzed, troubleshoot and resolved technical issues for voice, internet or data installation and connection issues

-Informed customers of billing inquires and processed payments

-Scheduled and set appointments for technicians

-Data entry

Billing Specialist

Surtherland global - Clifton, NJ

2017 to 2018

Answered all incoming calls

Processed insurance information

Processed payments

Advised on all billing inquires

Data Entry

Customer Service Associate

Tiger Medical - Irvington, NJ

2016 to 2017

Answered all incoming calls

Processed all orders

Arranged and scheduled truck shipments

Processed returns on all orders

Processed payments

Advised on billing inquires

Data Entry

Customer Technical Support

J&J International - West Caldwell, NJ

2014 to 2016

Answered all incoming calls

Processed orders

Processed payments

Data entry

Route 22 Honda

Internet Sales Specialist - Hillside, NJ

2012 to 2014

Answered all incoming calls

Informed customers of their inquires on cars

Set appointments for customers to test drive vehicles Data entry

Provided customer service

Education

Certified Nursing Assistant

Career Tech

2010 to 2011

High school or equivalent

Bloomfield High School

September 2006 to June 2010

Skills

Call Center, Customer Service, Customer Care

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