Manager Employee Relations
Resume:
HEATHER R. MEEKS
Fayetteville, NC
*********@*****.***
HUMAN RESOURCES MANAGER
Human Resources Manager with over 18 years of comprehensive human resource experience including recruitment and retention, conflict resolution, change management, labor relations and benefits administrations. Proven experience collaborating with senior management to conduct strategic planning in order to support and further corporate goals. Demonstrated ability to implement plans for talent acquisition, retention and succession planning; along with employee dispute resolution including EEOC, FSLA and internal investigations. Excellent communication skills. Computer proficient in MS Office & Excel, Kronos, SAP, ADP, ICMS, Taleo, Fusion, Oracle, Peoplesoft. Other areas of experience include:
Employee Relations, Retention and Turnover
Benefit design, training & development
Policy administration, EEOC, federal, state and legal compliance
PROFESSIONAL EXPERIENCE
HUMAN RESOURCES MANAGER NS APRIL 2015- PRESENT
MOUNTAIRE FARMS * LUMBER BRIDGE, NC
Manage all HR functions for poultry processing plant 2nd shift. Recruiting, hiring, terminations, employee relations, new hire orientation and maintaining HRIS database system for 2500 employees and 3 staff members. Developed training programs and ways to improve human resource policies. Performance plans for salaried staff created and monitored for completion. Partnered with operations to ensure production goals were achieved from the HR business side.
Rewrote policies for plant operations to improve production needs, employee morale, and to better meet the business. Attendance policy changes improved absentee by 6%.
Strategic planning for business improvements through the HR department, including retention program to fit the employee to the job
Completed employee investigations, ensuring fair consistent application of all company policy
Designed and implemented pay scale changes to meet competitor wages. Decreased turnover by 1% the first year
Responsible for all employee evaluations, personal develop plans, action plans, improvement plans, corrective disciplinary action, and all investigations including EEOC, OSHA, FSLA, Affirmative Action or any other legal problems. Outside agency complaints reduced from 7 to 2 per year.
Reviewed monthly financial reports for expenses, inventory and agristats analysis. HR budgets were under for 36 months in a row.
Worked daily with production managers to keep crewing at average 102% crewing for 2 years. Supervisor engagement was the leading factor implemented.
Audited for HR policies, I-9 and procedures 3 plus times per year
Created AAP plans by working with DOL, colleges and staffing agencies to work toward zero issues
Turnover and retention improvement plans developed within 6 months of hire resulting in decrease of turnover in the first year
COMPLEX HUMAN RESOURCES MANAGER JUNE 2013- APRIL 2015
PILGRIMS * DOUGLAS, GA
Manage all employee relations for poultry processing plant. Recruiting, hiring, terminations, new hire orientation and maintaining HRIS database system for 1200 employees and 7 staff members. Developed training programs and ways to improve human resource policies. Worked with Complex Manager to improve business operations and reach goals through the HR department
Recruited and filled 30 plus salaried operation openings within first year
Implemented new attendance and rehire programs. Resulted in reduction of absentee percent by 8% and turnover to an average of 32% over 2 years.
Worked with outside agencies to increase applicant flow by 75%
Designed and implemented pay scale changes and incentive program for hourly employees to reduce to turnover. Attendance bonus added to key positions that resulted in a reduction of turnover.
Created yearly budgets for department – department remained under by 15% for 2 years
Reviewed monthly financial reports for expenses, inventory and agristats analysis. HR budgets were under for 36 months in a row.
Responsible for all employee evaluations, personal develop plans, action plans, improvement plans, corrective disciplinary action, and all investigations including EEOC, OSHA, FSLA, Affirmative Action or any other legal problems. Outside agency complaints reduced from 10 to 1 per year.
Worked daily with production managers and kept crewing at average 106% crewing for 2 years
Created Employee relation events to improve morale – dunking booths, Easter egg hunts, movie days, etc.
Created AAP plans by working with DOL, colleges and staffing agencies to maintain zero issues for 2 years
Turnover and retention improvement of 6% within first year
AREA OPERATIONS ACCOUNTING MANAGER FEB 2011 –JUNE 2013
DEPARTMENT OF NATURAL RESOURCES * DOUGLAS, GA
Maintain full charge of all accounting functions for Engineering & Construction Division of DNR including budget planning, cost analysis, accounts payable, accounts receivable, general ledger, financial reporting, fixed assets, inventory control, and payroll. Manage staff of 4 project managers and $10.5M capital projects. Work closely with business partners to review costs, reconcile variances and identify cost improvement opportunities.
Project fiscal spending, project analysis, and propose budget solutions. Projects remained at budget during my time in this position.
Bid construction projects per state guide lines up to $500,000
Process payroll, pay increases, promotions, demotions, and all other personnel changes for 12 plus employees
Review monthly financial reports for expenses, inventory and cost analysis. Process bond funds, grants, and all State/Federal funding for DNR Engineering & Construction
Handled EEOC complaints, FMLA, benefits, retirement packages for 15 plus employees
Manage month end closing cycle and review spending/cost saving opportunities. Average errors went from 10 monthly to zero.
Accountable for audits for 40 plus parks, petty cash, travel expenses, credit card reconciliation
Ensure safety training was compliant and managed the worker’s compensation & general liability claim process from start to the final close out of each
HUMAN RESOURCES MANAGER JUNE 2007-FEB 2011
LOWE’S HOME IMPROVEMENT * WAYCROSS, GA
Manage all employee relations for large retail facility. Recruiting, new hire orientation and maintaining HRIS database system for 150 employees and 6 staff members. Developed training programs and ways to improve human resource policies. Worked with Store Manager to implement cost saving opportunities in worker’s compensation and general liability claims. Worker’s compensation claims reduced 95% first year.
Accountable for recruiting, interviewing, hiring & training of store personnel. Achieved goal every year.
Processed and handled all unemployment claims with 100% win rate
Responsible for all employee evaluations, personal develop plans, action plans, improvement plans, corrective disciplinary action, and all investigations including EEOC, OSHA, FSLA, Affirmative Action or any other legal problems
Processed payroll, pay increases, promotions, demotions, and all other personnel changes for 120 plus employees
Ensured safety training was compliant and managed the worker’s compensation & general liability claim process from start to the final close out of each. Resulting in 95% decrease within first year.
Managed net profit to keep under budget for areas such as payroll, benefits, worker’s compensation, employee bonuses, rewards, and supplies ordered for my division
Budgeted sales and payroll monthly, quarterly based on trends
Completed Employee manual update to create a clear understanding of policy.
DISTRICT COORDINATOR MAR 2001-JUNE 2007
KMART * DOUGLAS, GA
Manage all aspects Executive Administrative Assistant to District Manager of large retail chain. Maintain full charge of all accounting functions for 12 retail stores including budget planning, cost analysis, sales trends, gross margin analysis, expense control, financial reporting, fixed assets, inventory control, and payroll. Completed investigations and resolved issues for salaried staff.
Reported payroll, sales, salary budgets, mdse sell thrus, inventory, markdowns, shrink, gross margin, orders, invoicing, and audit reviews for 12 retail stores
Completed monthly net profit reports for 12 stores and district with expense analysis on all accounts, including gross margin analysis, cost analysis and sales analysis.
Cost savings improvement year over year during this time
Chosen as the training instructor for all store managers and new controllers due to my programs implemented to reduce cost.
Recruiting, interviewing and compiling files for salaried managers hired
Processed and prepared all EEOC, unemployment and legal claims for management staff under the district
Implemented Process improvement plans for managers and stores not meeting goals
Responsible for all travel arrangements for District Manager, myself, and 36 plus salaried staff
Completed monthly travel expense reimbursement, credit card statements, bank reconciliation
EDUCATION & TRAINING
South Georgia College Chemistry AA
Copiah Lincoln Business Administration
Workplace investigation training, Managing difficult employees, Critical thinking for HR managers
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