Tonita Y. Walker North Phoenix, AZ ***** C: 480-***-**** ac7xb6@r.postjobfree.com

See complete history here: https://www.linkedin.com/in/tonita-walker-5a622333

With high degree of accuracy, able to manage multiple projects and tasks in a timely manner. A career SAA, with 8+ years combined experience in various industry, i.e., R & D, Healthcare Manufacturing, PR and Communications, with OM experience. Has demonstrated history of strong office administration, provides excellent service to my Employer and Customers. Thrives in fast pace environments and enjoy teams diverse in background, enjoys learning new technology and multitasking office priorities and objectives for effective operation of an office.

Accomplishments

- Wrote on/off boarding procedures that was used widely throughout the San Francisco location, created slides for a meeting which I organized for 6 SVP and Partners, illustrating the process and procedures to remain compliant to policy for hiring Contractors, provided training to each practice groups’ AA. The outcome was impressive, accountability established, overall office performance catapulted to a new ranking as The Americas “Top Office” Performer, San Francisco, and was recognized throughout FH’s offices Worldwide.

- Was converted to F/T employee with the Client after completing just 2 weeks from a 6 months assignment. After only 4 months as Front Desk Receptionist, was promoted to SAA and inherited 4 SVP’s and Partners, and 1 EVP.

Skills

Manage aggressive demands to facilitate the Executive's calendar, handles requests for time, uses judgment to determine priority and scheduling, able to coordinate across multiple time zones; efficiently resolves last minute issues.

Liaise act in a liaison capacity between managers/directors and various departments within organization, as well as outside agencies and organizations.

Coordinate meeting arrangements, appointments, agendas, travel requests, expense reports,

maintain/update contact lists, manages conference room and vacation calendars.

On/off boarding credentialing (W2 / I-9), in time entry, billing, coding. Create PR’s/PO’s/BPO’s/Subscription Orders. Has strong understanding of legal forms, contracts, non-disclosure agreements, amendments and addendums; detailed oriented, proofreading experience.

Able to Partner with EA, Receptionist, and other AA’s to ensure all deliverables and deadlines are met and outstanding assignments and projects are completed in a time manner and provide seamless office support. Ensure LT’s is prepared for internal/external meetings, appointments and events. Attend meetings, create presentations, captures key takeaways, follow up on action items as needed.

Excellent Interpersonal & Communication Skills able to establish relationships with all levels of staff across internal organizations, and outside affiliates.

Highly Skilled in creating and managing the organization of comprehensive online file systems, maintains confidential, sensitive material and information with the highest level of discretion and confidentiality.

Organized, Flexibility adapts to change, able to support others on projects varying in length and scope, at any given time. Performs research, compiles data using various sources to complete reports (monthly financials, and variance information).

Works Well Collaboratively receptionist and other AA’s ensuring seamless support to teams. Assists with organizing, arranging office related functions i.e., all-hands, on/offsite event planning, team building activities, luncheons, dinners, holiday parties, venue acquisition, company drives, logistics, content gathering and consolidation, pitch support, lobby coverage., i.e., inventory of office/kitchen supplies and order management, verify vendor certificate of insurance, ensures proper working order for all office equipment, Resourceful, team player.

Technical Skills Advanced proficiency using Windows applications including Outlook and Power Point, Concur, Peoplesoft, SharePoint, Oracle, Access, and Arriba experience.

Contract positions, Phoenix, AZ.

05/2018 - Present Customer Coordinator Admin, IPC (COX Business, PHX, AZ) intiGrow.com, Duluth, GA.

12/2017 - 05/2018 Sr. Program Coordinator (Medtronic, Tempe, AZ) BENTLEY Global Resources, Oldsmar, FL.

10/2017 - 11/2017 Office Assistant (Silver King Properties, Scottsdale, AZ) The LUCAS Group, Scottsdale, AZ.

05/2017 - 07/2017 Administrative Assistant (HDR, Scottsdale, AZ) AEROTEK Staffing Agency, Scottsdale, AZ.

01/2017 - 04/2017 Telephone Sales Representative SAFELITE Auto Glass, Chandler, AZ.

08/2016 - 12/2016 Contact Center Representative II (Seasonal) PSCU, Phoenix, AZ.

Career History, Silicon Valley, San Francisco, CA.

05/2012 - 05/2016 Office Assistant (part time, as needed) John Hinton & Associates, Redwood City, CA.

08/2015 - 10/2015 Executive Staff Assistant & Office Manager System One Staffing, Pittsburgh, PA.

03/2012 - 07/2015 SAA, Digital Group Practice FleishmanHillard, San Francisco, CA.

- Managed calendars for 4 SVP’s & Partners and 1 EVP.

- Coordinated domestic and international travel, processed expense reports.

- Organized weekly team meetings, managed logistics, partnered with other Administrative Assistants for seamless

office support.

- Generated PO's / EO / Subscription Orders.

-On-boarded Contractors, issued agreements, verified credentials & entered in system.

- Prepared office space for new hires and Contractors.

- Coded/approved/reconciled invoices, researched aging invoices.

- Reviewed/approved expense reports, time sheets, performed weekly time entry for

Contractors. Processed monthly accruals, distributed variance reports and PO queries to PM's.

- Provided software training (Time entry) to new employees to log hours, project numbers & timecards.

- Managed vacation calendars, maintained electronic, paper filing system.

- Ensured bill cycle/worksheets/monthly/quarterly/year-end report deadlines were met

- Processed New Project Form requests, assigned project numbers and sub-codes.

- Trained 4 Jr. Admin Assistants (over 200 Man hours).

- Organized offsite team building activities and logistics, arranged for the delivery meals for on/offsite meets and

events, procured office supplies, kitchen snacks and managed inventory.

- Verified Vendors’ Certificate of Insurance.

Fob Key Administrator: Assigned new/replacement fob keys, ensured 24/7 building access to employees.

Commuter Benefit Program Administrator: Engaged employee participation in commuter program, processed enrollment forms, managed/ updated financial worksheets, requested checks from corporate headquarters, dispersed checks to participants upon receipt.

10/2011 - 02/2012 Front Desk Management/SAA FleishmanHillard, San Francisco, CA.

-Successfully managed all activities of the Front Desk, served as first point of contact. Provided excellent service as the first point of contact for ALL Visitors and Guests.

-Ensured prompt open/closing of office, incoming call inquiries, maintained upkeep lobby, conference rooms and equipment (setup/ breakdown). Managed reservation calendar, vacation calendars, Visitor registration. Processed incoming/outgoing USPS mail, UPS/FEDEX deliveries. Ensured lobby coverage during normal business hours.

-Served as backup to EA, SAA’s, and HR teams on projects and tasks.

Volunteered Work Experience

02/2016-02/2016: Super Bowl 50, Santa Clara, CA. 06/2015-08/2015: YMCA Summer Youth Program, Rodeo, CA.

01/2007-03/2011: St. Vincent de’ Paul, SSF, CA. 2002-2011: Annual Art & Wine Festival, Mountain View, CA.

Education: HS Graduate, Burlingame, CA. Some college.

References: Available upon request.

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