Keith Troy
Flushing, NY 914-***-****
linkedin.com/in/keithtroy ac7xaz@r.postjobfree.com
Digital Project Manager
Product Campaign & Launch Team Collaboration Project Controllership Highly experienced project leader possessing expertise in all facets of project management, from financial oversight to strategic analysis, budgeting to scheduling, and vendor relationship management to troubleshooting. Adept at collaborating with all team members and upper management to ensure business and financial expectations are not only met but exceeded. Highly skilled at ensuing large, complex digital projects are on schedule and within budget. Technical proficiency in MS Office and Project, Adobe Acrobat, Basecamp, Confluence, Proof HQ and SharePoint.
Project Management Lifecycle
Digital Accounts Management
Strategic Analysis & Planning
Cross-functional Team Leadership
Team Training & Mentoring
Vendor Relationship Management
New Business Development
Cost Reduction
Budget Development
Product Campaign & Launch
Resource Management
Financial Oversight
PROFESSIONAL EXPERIENCE
Razorfish Health, New York, NY 11/2017 – PRESENT
Senior Project Manager (Freelance)
Managing pre-product launch planning and resourcing for upcoming 2018 product launch.
Development of resource allocation documentation for weekly resource meetings.
Currently lead project manager for a launch of a new HCP digital product for patient enrollment. MRM/McCann, New York, NY 10/2016 – 11/2017
Senior Producer
Slashed potential delays 45%, directing and managing five work streams across a new $1M digital product.
Instituted daily meetings to update all key members on work status, developing resolutions to issues through the creation of new procedures to improve productivity and drive efficiency.
Generated strategic project master plans as well as detailed risk reports
Streamlined communication and established consensus through the production of comprehensive technical documents, presenting same to vendors and clients for review and approval. GSW (Syneos Health), New York, NY 7/2016 – 10/2016 Digital Producer (Freelance)
Prepared resource allocation documentation for PM and tech teams.
Managed junior PMs, providing oversight and support of vendor relations, coordinating technical specification development, and securing agency resources for all projects.
Assisted in development of technical documentation, working with clients to establish accurate project estimates.
Significantly improved communication processes between agency and vendors on project requirements. CONCENTRIC HEALTH EXPERIENCE, New York, NY 4/2016 – 6/2016 Group Team Leader
Dramatically improved management of finances for projects, serving as key point of contact.
Reorganized communications to streamline information and deliver detailed financial data.
Drove new business development, working in conjunction with CEO and EVP of strategy.
Oversaw two project managers, mentoring and directing them through project life cycle of a $2M account. Keith Troy Page 2 of 2
DIGITAS HEALTH LIFE BRANDS, New York, NY 6/2009 – 2/2010 & 3/2014 – 2/2016 Senior Producer
Directed integrated project management activities for global accounts, managing finances and resources, generating status reports, developing technical documentation, and working with client’s legal, technical and marketing teams.
Significantly improved communication and resolve communication issues, acting as key point of contact for offsite development teams. Streamlined workload changes between offsite and NY teams.
Fostered and maintained meaningful relationships with client’s technical teams throughout project life cycle.
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Manager, Delivery Management
Generated detailed scope of work document for $1.5M account campaign and product launch.
Key leader in management of +$4M of accounts, working in conjunction with senior delivery manager. HAVAS LIFE METRO, New York, NY 11/2012 – 3/2014
Digital Project Manager, Producer (Freelance)
Spearheaded management activities for +30 integrated projects.
Ensured targets were met, leading financial and technical planning for deliverables. NBC NEWS DIGITAL, New York, NY 6/2012 – 11/2012
Digital Project Manager, Producer (Freelance)
Managed daily digital campaigns for NBCNews.com and Today.com to aid the NBCNews.com ad ops team.
Key team member overseeing two people in a corporate branding update across all digital properties, 100 in total.
SAATCHI & SAATCHI WELLNESS, New York, NY 11/2010 & 1/2012 – 6/2012 Digital Project Manager, Producer (Freelance)
Drove full year development for new product launch campaign managing all pre and post launch activities including training and troubleshooting.
Led critical labor resourcing support on accounts in excess of $1M. KAPLAN THALER GROUP, New York, NY 9/2010 – 11/2010 Digital Project Manager, Producer (Freelance)
Executed project management oversight for digital components on CRM campaign launch, as well as managing day-to-day project activities.
Successfully maintained significant profitability margins, developing detailed project estimates. RAAP, New York, NY 2/2010 – 6/2010
Producer, Delivery Management
Sole client/vendor product launch liaison, working to establish and foster those relationships, increase efficiency, and improve clarity of communications.
Executed all project activities, from concept to deployment, budget creation to timelines, resource allocation to troubleshooting, ensuring all key milestones were met for a $1.5M digital account. EDUCATION & CREDENTIALS
Bachelor of Arts, Communications & Media Studies, Fordham University, Bronx, NY 1998