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Customer Care Software Engineer

Location:
Chennai, Tamil Nadu, India
Posted:
December 12, 2018

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Resume:

INDHUMATHI .V

Email Id: ac7x93@r.postjobfree.com

Mobile No: +91-805*******

SKILLED STRUTS 2.O, HIBERNATE 3.0, SPRING IOC DEVELOPER

Experience Summary:

I Have 9 years Experience in Software Industry.

Solid experience in software development using J2EE specifications Servlet, JSP, Struts, JDBC, Oracle, Hibernate, Spring,PLSQL.

Experience in coding application using functional flow and object oriented flow in core Java and J2EE specification.

Experience in Framework like Struts & Spring and ORM technology like Hibernate.

Proficient in Client Side Scripting Like Ajax, JavaScript.

Professional Summary:

Currently working in Intellect Design Areana(Polaris) Chennai from june 2014 to till date.

Worked as a Module Lead in Mindtree Ltd,Bangalore from june 2013 to Feb 2014.

Worked as a Consultant in Capgemini India Pvt.Ltd, Bangalore from March,2011 To May 2012,

Worked as a Software Engineer in Natural Think Software Solutions Bangalore as Feb 2008 to Feb 2011,

Technical Experience Summary Table

Technology ko

Tools

Operating System

Windows 2000 /NT/XP.

Web Technologies

Java, J2EE, Struts 2, Spring 3(IoC), and Hibernate 3. Java script.

Database

Mysql,Oracle,PLSQL

Web & Application Servers

Tomcat 6.0, Weblogic Server11,Jboss

IDE

Eclipse.Netbeans

Educational Qualifications:

Degree and Year of Completion

Institute

University

MCA

Shrimathi Indira Gandhi College

Bharathidasan University

Key Projects

Project:1

HDFC Bank

Duration

June 2014 – Till Date

Description

HDFC SME is one part of the HDFC Bank, This one of the financial services corporation. The Workflow will be maintain by Bussiness Group of Mort,Agri,WC,CTG.The workflow will be initiated of Short Proposal Entry and pressing workflow button then the activities move to second stage Detail Proposal Entry and Pre-Sanction Document Receipt will be parallel and mandatory activity.Once the completion done these two activity then move to trigger to next Underwriting.once Underwriting is completed then it will initiate Finalization of Financial Term will be Trigger.Then its move to Disbursement initiation will be trigger then its go to Disbursement Authorized and also Disbursement Confirmation will be trigger.Multiple product workflow will be initiated and trigger based on the Business Segment and Product Group.

Solution Environment

J2EE : Java, JSP.

Frame Work : Struts 2,Hibernate3.0,Spring

Database : PLSQL

Server : JBoss

Role

Understanding the requirement, functionality and scope of the application.

Involved in Client meeting and technical discussion.

Database interaction.

Project:2

American Express Company

Duration

June 2013 – Feb 2014

Description

American Express Company, also known as AmEx, is an American multinational financial services corporation. The company is best known for its credit card, charge card, and travelers cheque businesses. TLI Phase 2 is an application used to increase the Credit limit of the AmEx Customers. The accounts for which the credit limit can be increased will be taken from CAS team and sent to GRF Team for processing. The GRF will check in database to know whether an offer available for the given accounts sent from CAS and whether it satisfies the conditions to increase the credit Limit and notifies about it to ALERTS Team. They will mail/SMS the customer about the offer. If the customer is interested in the offer he can proceed by calling the Customer Care.

Similiarly, if the Customers are interested to increase the credit limit of their card, will call the Customer Care and GRF team receive these account numbers from CAS team and check whether the request can be processed.

Solution Environment

J2EE : Java, JSP.

Frame Work : Struts 2,Hibernate3.0,Spring

Database : Oracle

Server : WebLogic 10.3.3

Role

Understanding the requirement, functionality and scope of the application.

Involved in Client meeting and technical discussion.

Database interaction using Spring ORM(Hibernate).

Configuring Hibernate Mapping Files.

Involved with development of business logic

Project : 3

Parts and Service

Client

General Motor

Duration

April 2011 – May 2012

Description

The General Motor has described the development process tools used for the parts and service Workbench design and development iterations.

The Parts workbench which contain the Input unattended Delivery Exception, Process Input Unattended Delivery Exception,Material Return and Claim. Which contain the the information like Line Number,Exception Type, Customer Code,Application Number,Shipment Facility,Shipment Number,Customer Refference Number,Shipped Quantity,Received Quantity,Shortage Quantity, and Overage Quantity

The Service Workbench which maintains the Motor Parts which contain the Manage Input Unattended Delivery Exception. The service workbench has include the information like Application Number, Part Number, Line Number,General Motor Number,Genereal Motor Order Line etc…

The parts and service workbench consolidates related business application into one logical area and organizes them in such a manner that it shows the user how to proceed with the work.

Solution Environment

J2EE : Java, JSP.

Frame Work : Struts 2,Hibernate3.0,Spring

Database : Oracle

Server : WebLogic 10.3.3

Role

Understanding the requirement, functionality and scope of the application.

Involved in Client meeting and technical discussion.

Database interaction using Spring ORM(Hibernate).

Configuring Hibernate Mapping Files.

Involved with development of business logic

Project:4

School Elixir Soft 3.0

Clients

Saratha Matriculation School, SRM Muthamizhi, GanaDeepaAcademic Residency School.

Duration

Jan 2010 – Feb 2011.

Description

The School Elixir Soft is an internal Management Application Software, which is unparallel and comprehensive for educational institutions or any organization. It is an interactive platform for all the entities.

Elixir Soft 2.1 is a complete and customized solution for a campus handling regular Management and it also provides timely access to student or person information which improves data collection and reporting efficiency and supports data driven decision-making and provides security.

It has enabled Electronic Bill Presentment module, which has facilities for current and historical presentation of bills for the subscribed products and services and for setting up disputes & Provides facilities

Solution Environment

J2EE : Java, JSP.

Framework : Struts2,Hibernate3.0

Database : MySql.5.1.6

Server : Tomcat 6.0.16

OS : XP/Vista.

Role

Fixed the Bugs.

Interacting with Database using Spring ORM(Hibernate).

Involved with development of business logic.

Project:5

Marketing Management System 2.1

Client

Top Light, Bangalore.

Duration

Oct 2008-Dec 2009.

Description

This Top Light Sys is effective marketing strategy software for your company’s marketing management. It is made by marketing experts for developing long-term strategic marketing planning. It is an Intranet product based solution that covers all the activities of the Customers to the Agents; Agents will use this system according to their branch. Accountability of the pay that the customer has paid is maintained in a database of the Labels. Customer validation is done by the head office to verify the customers pay details, Purchase Order, Label Details etc... PIS (Pay In Slip) Receipt is generated for a group of customers.These PIS will be generated for head office from branch office either through cash, cheque or DD. Reports is generated for corresponding PIS (Pay In Slip) receipts.

Solution Environment

J2EE : Java, JSP, JDBC

Framework : Struts.2

RDBMS : MySql 5.1.6

SERVER : Tomcat 6.0.16

OS : Win 2000/XP/Vista.

Role

Taking the active participation in writing the codes using Servlet and JSP.

Responsible for presentation logic using JSP.

Involved with development of business logic.

Personl Details:

Name: Indhumathi Venugopal

Father Name: Venugopal

Passport No: P0496612

Place : Chennai



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