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Maintenance Manager

Pikesville, Maryland, United States
December 12, 2018

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James E. Batchelor

Pikesville, MD *****


Professional Summary

Facility Director with exceptional experience in healthcare, commercial and residential maintenance. Adept at implementing cost-savings preventive maintenance measures and immediately addressing emergency issues through efficient resource allocation.

Cost Consciousness - works within approved budget; develops and implements cost saving measures; conserves organizational resources.

Organizational Support - follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values.

Planning - Prioritizes and plan work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks.

Strong written and verbal communication skills

Core Qualifications

Materials Inventory/Purchasing • Staff Supervision/Development • Payroll Management • Administrative and Organization • Maintenance Reporting • Company Policies/Compliance • Reading and Interpreting Blueprints

Professional Experience

Sava Senior Care Facility Director 2018 – Present

Glen Burnie, MD

Serve as the campus technical expert on operations, maintenance and utility matters.

Provide integrated facility services that represent industry best practices and surpass customer expectations.

Plan, coordinate, and direct all maintenance and operations related to the East and West buildings.

Prepares and manages four budgets totaling approximately $325,000 dollars. This includes oversight of expenditures and reconciliation of expenses.

Troubleshoots mechanical, electrical, and plumbing problems and implements corrective action using in-house maintenance staff.

Communicate with all levels of the community, including Department Heads, Staff, Residents and Visitors.

Responsible for hiring, motivating, and disciplining staff.

Provide training to personnel and assist with the development and implementation of an annual training program.

Develop and manage preventive maintenance program for East and West buildings. This includes data collection, prioritization and scheduling of maintenance tasks.

Ensure compliance with OSHA, State and Federal regulations, and Sava Senior Care safety standards for all work occurring in the buildings.

Performs annual performance evaluations and determines merit increases for maintenance staff.

Genesis Healthcare, Inc., Facility Director 2016 – 2018

Randallstown, MD

Plan and prepare short and long-term goals for 165-bed facility.

Saved over 30K in repair to emergency facility boiler repair and building upgrades by negotiating vendor services without interruption of business.

Supervised and monitored maintenance staff and maintenance contractors working in the facility.

Building systems and fire and disaster drill requirements.

Responsible for the Prevention Maintenance Program and acts as chairperson for Safety Committee.

Manage HVAC Building Management System (BMS).

Manage access system & keying system.

Managed both Maintenance and EVS employees (fifteen) while search for new EVS manager.

Responsible for the upkeep of the facility.

Management of expenses to the approved community budget, and oversight of bid generation for capital purchases, renovation projects and service contracts.

Apartment Services, Inc., Maintenance Supervisor 2012 – 2016

Baltimore, MD

Supervised and assigned service orders to staff of six (6).

Provided complete support to the Property Manager, company standards, policies and procedures.

Ensured readiness and compliance of all federal, state, local and REAC inspections. Assessed, analyze, and recommend capital expenditures.

Assisted in preparing the budget. Ensured punch out work is completed in accordance with company policies, and standards.

Maintained shop, company equipment, ample supplies, inventory control, and ensured key security.

Edgewood Management Corp, Maintenance Supervisor 1998– 2012

Baltimore, MD

Ensured maintenance functions within the portfolio were completed.

Included curb appeal, building interior and exterior systems reviews, preventative maintenance, maintenance site log, seasonal maintenance, snow removal and unit turnover.

Supervised and assigned work requests to maintenance personnel. Oversaw preventative, predictive and corrective maintenance.

Reviewed maintenance staff and provided guidance through training and development.



R.E.T.S. Training Institute (Baltimore, MD)

- HVAC/R-CFC Certification – Universal


Microsoft Office Software, SharePoint, Citrix, Yardi, TELS and Building Automation Software

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