Meera Laird

*** *********** ***** • Orlando, FL *2818

412-***-**** • ac7x7t@r.postjobfree.com

QUALITY ASSURANCE ANALYST/ CERTIFIED SOFTWARE TESTER

Dedicated Quality Assurance Software Testing Analyst; experienced QA tester in the Healthcare Industry.

Highly skilled in QA testing; Knowledgeable in Client Server and Web Applications.

Effectively tracks and resolves defects and initiates follow-up with the SDLC team; utilizes tools such as HP Quality Center and ‘JIRA’ for defect tracking.

Supports QA functions in software application testing through programming knowledge in C# and Coded UI Test utilizing Visual Studios.

Works closely with Team Lead to write Test Plan Strategy Documents; hands-on experience with Integration, Functional, Regression, and Acceptance Testing.

Structures data in QA environments for testing and release; employs technical understanding and communication skills to coordinate and collaborate with peers and supervisors.

KEY AREAS OF EXPERTISE

Analyzing requirement documents for design and development of test scenarios.

Setting up requirements traceability with test cases and execution.

Generating ALM reports of requirements Traceability Matrix, Requirements missing tests, Test execution progress, Daily testing status, Test summary report and test results.

Test Development, documentation and execution, test strategy, suite management, SDLC and STCL.

QA test planning, strategies, and methodologies (including Agile).

Cross-Functional collaboration throughout diverse teams including analysis, development, and production support to ensure the highest standards in quality software for each release.

Web technologies XML, API testing, UNIX process; strong documentation skill for test results.

TECHNICAL SKILLS

Business Skills

Software testing, Software Configuration, Quality Assurance, System Functionality and Performance, Collaborative Communication, Performance Expectations, Business Requirements, End-User Support, Troubleshooting, Problem-Solving, Implementation Planning & Leadership, Documentation & Reporting

Management & Testing Tools:

HP ALM Quality Center, HP Quality Center Test Director, UFT/QTP, LOADRUNNER, Visual Studios TFS, Notepad ++, Microsoft Visual Studios 2014, Microsoft SQL Server Management Studio, JIRA, Confluence

Database:

Oracle, MS SQL Server

Office Tools:

Platforms:

MS Office 2007/2010 (Word, Excel, Power Point, Outlook), MS Visio, MS Project, MS Access, Command Prompt

Windows

Programming/Languages:

Web Servers:

Source-Control Software:

Tools & Utilities:

Medical Coding:

Clinical Applications:

TSQL for Querying, HTML and XML, CSS, SQL, UNIX/Linux shell, JavaScript

IBM Web sphere, Networking: TCP/IP

CVS, Visual SourceSafe

SQL Developer, JIRA, Confluence, Microsoft Exchange, FileZilla

ICD-10 PCS and ICD-10 CM, ICD-9 CM (2013 CODE SET), CPT (2015 SET), HCPC 2015 CODE SET

eClinicalworks, Medisoft, Kareo, and Meditech

Professional Experience on page 2…

Meera Laird

412-***-**** • ac7x7t@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Resume p.2

Client: MAXIMUS, Albany, NY Duration: 10/2016-2/2018

Role: Quality Assurance Analyst, System Integration Testing team

Projects: Supported various New York State Health Services LOVs with focus on design, development, and implementation of software quality testing tools with detailed business requirements documents.

Responsibilities:

Developed test cases in the SIT testing phase of each project and Release; executed test cases as per the designed test plan and test cases.

Performed Smoke Test and Pre-Production testing.

Validated the defined workflow of documents from pre-defined work queues based on defined triggers user roles.

Analyzed and tested the KOFAX scanned and FAX documents stored in specified format for compliance.

Developed and executed test cases of scanning and imaging – KOFAX data capturing system integration with MAXe Document Management System.

Analyzed and reviewed high-level requirements as defined in the Business Requirements Document (BRD), Functional Specifications Document (FSD), and Use Cases of Linking Document set tasks, Proximal Search functionality.

Executed the Functional and Regression test cases; recorded the actual testing results via HP ALM.

Identified the defects; tracked and monitored defects’ progress until closure.

Performed Defect Root Cause Analysis, communicated with related Team, and tracked defects in JIRA.

Performed impact analysis and executed test scenario with Regression Testing.

Interacted with Business Analysts and Software Developers for bug reviews and participated in defect triage meetings.

Client: General Nutrition Center, Headquarters, Information Technology, Pittsburgh, PA Duration: 11/2015-3/2016

Role: Quality Assurance Analyst

Projects: Support departmental objectives with key focus on ensuring store system releases are free of defects and that they meet functional and performance standards.

Responsibilities:

Completed manual testing with SQL commands in CMD prompt, Notepad++, SQL Server management Studio, and Notepad.

Wrote and executed complete and effective test plans to prove functionality of software changes to Point of Sale Projects, Systems, or other in-store software.

Built, managed and maintained test scripts, creating new test scripts as modifications were enhanced.

Maintained lab environment including the functionality of lab equipment and systems; updated system labels and ensure equipment was loaded with required software and data prior to testing.

Participated in planning and implementation for moderate software changes.

Estimated and satisfied all deadlines for testing execution.

Identified and replicated testing issues; communicated concerns to Team Lead and Database Administrator for corrections.

Client: Zenith Talent at Google, Pittsburgh, PA Duration: 4/2015-10/2015

Role: Quality Assurance Analyst

Projects: Monitored and supported end-user capabilities and completed manual testing processes to optimize and manage project data feeds through visibility and performance in order to thrive on shopping engines throughout the web that conveniently connects shoppers and retailers.

Responsibilities:

Coordinated workflows and executed quality assurance processes with Quality Assurance Lead and CI best practices.

Wrote new regression test plans, tracked results, and created detailed processes.

Sustained top quality and highest standards in system elements, implementations, and other artifacts.

Collaborated and communicated throughout multiple teams to drive implementation and resolve issues.

Provided independent and diagnostic troubleshooting for implementations as well as technical and account issues; alerted and escalated potential issues to internal stakeholders and outside teams as needed.

Satisfied deadlines while maintaining high quality output. Utilized QA RM, Buganizer, and browser-based web tools,

Reviewed a large delimited text or XML file to ensure key fields are present.

Meera Laird

412-***-**** • ac7x7t@r.postjobfree.com

Resume p. 3

Client: Amerinet (Group Purchasing Organization), Pittsburgh, PA Duration: 9/2014-1/2015

Role: Quality Assurance Analyst I

Projects: Worked within an Agile testing environment to complete smoke and functional testing on the company’s main database, Enterprise Catalog (ECAT), which hosts data for all records, contracts, prices, trade items, vendors, and products, and is accessible to internal, business, and IT end-users. C

Conducted smoke and functional testing on the User-interface Electronic Catalog, (LaunchPad), Catalog Search, and 4 Career options categories. Completed automated and manual testing; documented test cases in Excel.

Responsibilities:

Wrote and ran detailed manual test cases in MS Test manager, Test Runner/Testing Center based on ECAT’s four major search categories. Logged and assigned bugs in Team Foundation Server.

Automated test cases and created data-driven coded UI test utilizing MS Visual Studios 2013; manually added assertion method in C#.

Client: Hamiltonian Systems, Inc., Pittsburgh, PA Duration: 6/2013-6/2014

Role: FUNCTIONAL TESTER INTERN

Projects: Volunteer Tester supporting Hamiltonian’s “My Resonance” product which focuses on process automation, preemptive resolution, repetitive knowledge management, and process transformation in support of the company’s infrastructure and increases end-user productivity. Completed manual testing utilizing MS Excel.

Responsibilities:

Compared unit and integration test scripts with requirements, functional design, and technical documents for adequacy, and performed tests as specified in existing test plans and cases.

Created new test cases, recorded results, and provide test data; categorize origin of defects.

Performed quality assessment of testing procedures, documentation, and scripts.

Ensured test scripts met all requirements and aligned with functional documents.

~Early Career includes 3 years of teaching English in professional and private settings.

EDUCATION & CERTIFICATIONS

COURSES: INTRODUCTION TO JAVA SCRIPT/QUERY, QUERYING MICROSOFT SQL SERVER (TSQL), ONLC for Microsoft 2017

POST BACCALAUREATE IN COMPUTER INFORMATION SYSTEMS, University of Maine at Augusta 2014-2016

CERTIFIED SOFTWARE TESTER, American Software Testing Qualifications Board (ASTQB) 2013

QA ONLINE TRAINING, H2kinfosys 2012-2013

Completed stages of the SDLC, testing methodologies, STLC testing process, writing test cases in Excel, and managing testing process using HP Quality Center in Manual Testing; practiced Automation testing utilizing QTP and Loadrunner tools for execution and understanding of software concepts and the software testing life cycle.

Performed tests via the User Interface or SQL scripts; measured, evaluated and reported quality or defects; earned a reputation of driving improvements across teams via consensus.

Gained knowledge of software with functional/technical specifications such as: Java, PHP, MS-Office and Windows.

Created database checkpoint in QTP.

INSTRUCTIONAL TECHNOLOGY PROGRAM, Duquesne University, Pittsburgh, Pennsylvania 2012

Completed two semesters studying technology-based instructional materials for K-12 or Distance learning classroom.

Utilized Web Technology in Instructional Technology Master's program, using WEB 2.0 tools for classroom instruction, such as: formatting Wiki post and Embedded Media, creating Google Doc website for displaying projects, utilizing tools in Adobe Photoshop to create imagery, and configuring/designing an assistive virtual computer lab for learning.

Learned specific software and hardware, extensively reviewed the principles and practices of A+ Certification, rubric evaluation of WebQuests; created a Hyperbook - a text-based workbook designed in Microsoft Word.

BACHELOR OF ARTS, ENGLISH, Chatham University, Pittsburgh, PA 2003

PENNSYLVANIA TEACHER CERTIFICATION, SECONDARY ENGLISH, Chatham University, Pittsburgh, PA 2003

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