DIANE SCARR

***,**** ** ****** ********, AB,T*C *A7

Phone 780-237-9824E-mail: ac7x4n@r.postjobfree.com

PROFILE

Administrative Professional with extensive experience providing administrative support to Senior Managers

Excellent organization skills including the ability to prioritize and manage multiple assignments within established timeframes

Strong interpersonal skills with the proven ability to develop and maintain effective relationships with colleagues and diverse groups

Trusted professional who demonstrates empathy while providing clear and concise communication when guiding clients

Proficient in Microsoft Office, MS Publisher and Adobe

EDUCATION

Medical Office Administration Diploma, Reeves College, June 2017

Legal Assistant Program, Chpale Career Center, June 1992

PROFESSIONAL EXPERIENCE

Claims Assistant, Unifund Assurance, May 2005 – Aug 2015

Accurately completed complex data entry for all claims staff at the West Regional Office

Effectively tracked and handled all complaint inquiries and ensured a satisfactory resolution

Managed cheque tracking, approvals, and processes to guarantee accuracy and a high quality of work

Maintained accurate and up to date filing systems for over 1000 files

Prepared correspondence, reports and other documents using Microsoft Office suite of programs

Participated in numerous internal committees including Social, Health & Safety, and Corporate Challenge

Central Services Clerk, McLennan Ross LLP, 1999-2005

Managed all interoffice and outgoing mail including pick-up, sorting, delivery and courier services

Created and managed files; ensured accurate input into system

Managed office supplies inventory, ordered additional supplies as needed

Coordinated repair and maintenance on office equipment as required

VOLUNTEER EXPERIENCE

Girl Guide Leader and Parent Volunteer with Girl Guide of Canada

Corporate Challenge

Data entry and filing with the Red Deer RCMP