SHARMILA REAGAN

Unit **** – **** Richards Streetl Vancouver, BC V6B 1G2l Phone: 604-***-****, Cell: 778-***-****

Email: ac7x4g@r.postjobfree.com

Summary

An efficient and well-organized Administrator with strong computer skills. Over 20 years experience, including Real Estate Property Management and Financial Services; Proven ability to develop and maintain excellent Tenant and Building Operations relationships; Track record of accurate, deadline oriented Document administration, including Commercial Leases, Maintenance Contracts, Capital expenditure and Tenant Improvement Project Budgets. Dedicated, committed and professional.

Proficiencies in:

Yardi, JDE, MRI, Excel, Word for Windows, PowerPoint, Access, MS Outlook

Keyboarding:

90–100 wpm

Employment History

PROPERTY MANAGER

Dayhu Investments Ltd. – December 2009 to Present

Maintain and develop Tenant and Contractor relations; respond to all correspondence.

Prepare leases, lease abstract and input leases into Yardi.

Liaise with legal and insurance broker for all legal documentation.

Prepare annual budgets.

Tender contracts with vendors,

Organizing tenant events.

Organizing meetings, typing minutes and agenda for distribution.

Assisting Vice President of Real Estate on all administrative tasks and outgoing correspondence, as well as support to the Operations team.

Creating purchase orders and service contracts and inputting into Yardi.

Maintaining tenant insurance certificates.

REAL ESTATE DIVISION COORDINATOR

BFL Canada – October 2009 to November 2009

Prepares and manages tracking lists for renewal and endorsement business.

Develops and implements strategies, presentations, forms, lists and all other forms of communication for division.

Prepares and tracks all event planning for division including Association Functions, Sporting Events, Client Visits and Seminars and Association Trade Shows and speaking events.

Supervise support staff.

Tracking and approving vacation and all attendance.

Coordinate team cover for absences.

Facilitate training for all departments.

Assist in performance planning and reviews.

Prepared expense forms.

BUILDING MANAGEMENT and IT COORDINATOR

BC Centre for Ability January 2009 to June 2009

Develop and maintain excellent relations with Building Operator and Management.

Respond to and oversee all building management issues and dispatch accordingly.

Code and process invoices, cheque requisitions and expense reports.

Supervise support staff and Building Operator.

Track vacation requests for support staff.

Review and approve support staff timesheets.

Set up telephone system, cell phones, security card access cards, keys for all staff.

Assist in all IT matters.

Responsible for off-site storage.

EXECUTIVE ASSISTANT / OFFICE MANAGER

CREIT MANAGEMENT (B.C.) LTD. 2005 – December 2008

Develop and maintain excellent Tenant Relations.

Oversee Move-ins and Move-outs; Provide information for new and existing Tenants; Rental Advice Notices, etc.

Develop and maintain excellent communication with Property Managers and Site Staff.

Set up and track Commercial Leases and assist in preparation of Leases.

Provide administrative support to Regional Manager, including troubleshooting Budget discrepancies and research and analysis of most cost effective Office services, systems and supplies.

Review and monitor Capital expenditure projects; prepare Reports and Spreadsheet; liaise with senior Management.

Assist in Budget preparation, Capital expenditures, Leasing assumptions.

Track and monitor Tenant Improvement Budgets.

Code and process Invoices.

Review accruals on a monthly basis.

Maintain and organize Office Procedure and Policy manuals.

Monitor and maintain Office supplies and Filing system.

Take initiative to improve Office procedures to ensure continued high standard of efficiency for the Regional Office.

Maintain staff vacation and attendance.

Maintain petty cash.

Demonstrated strong work ethic, organizational skills and detail orientation.

PROPERTY ADMINISTRATOR

MARTELLO PROPERTY SERVICES INC. (formerly JJ BARNICKE MANAGEMENT) 2002 – 2005

Provide administrative support to two Property Managers.

Monitor, maintain and update Maintenance and Vendor Contracts.

Liaise with Tenants, Contractors and Owners.

Track leases, set up leases, enter into system.

Compile, data entry and Spreadsheet preparation of Utility Invoices to assist with Budget preparation.

Accounts Receivables.

Code and process all Invoices.

EXECUTIVE ASSISTANT

CIBC WOOD GUNDY (formerly Merrill Lynch Canada Inc.), 2001-2002

Liaised with off-site Managers to ensure timely submission of reports.

Reviewed weekly options reports and forwarded to Managers.

Submitted new hire information to Human Resources.

Prepared and tracked expense forms.

Processed invoices for Accounts Payable, monthly CFO reports, and commission reports.

Coordinated travel arrangements and ordered office supplies.

Prepared New Recruit binders for Financial Consultants.

OFFICE MANAGER

PHOTOCHANNEL NETWORKS, INC., Jul-Dec 2000

Supervised Receptionist and Administrative Support.

Set up benefits for up to 40 staff, as well as new hires (i.e. cell phones, e-mail, security access cards); kept track of vacation and vacation accrual, and maintained laptop inventory.

Manage and maintain employee database for payroll

Reconfigured office space.

Assisted in creation of the Company Employee Handbook, and Receptionist Policy and Procedures Manual.

Liaised with Stamford office to coordinate office procedures.

Assisted firm lawyer with agreements and documents.

ADMINISTRATIVE ASSISTANT, Commercial Real Estate & Property Management Div.

BEUTEL GOODMAN REAL ESTATE GROUP, 1999-2000

Provided administrative support to this division; liaised with head office regarding lease issues, tenants with tenant issues, and building managers regarding maintenance issues.

Assisted Regional Manager with due diligence; assisted managers with quarterly variance reports and budget package preparation.

Handled Accounts Receivable.

ADMINISTRATIVE ASSISTANT

JONES, RICHARDS & COMPANY, Jan-Oct 1999

Handled A/P for this CGA firm, compiled and collated tax returns.

Input staff time in software, ensuring up-to-date records of staff time.

Responsible for daily bank deposits, client invoice processing and general correspondence.

Ordered office supplies; maintained general office functions.

PROPERTY MANAGEMENT ASSISTANT, Commercial Division

BROOKFIELD MANAGEMENT SERVICES WESTERN LTD., 1996-1998

Provided all administrative and secretarial support to this division.

Liaised with other branch Offices regarding Head Office matters.

Drafted and edited Retail Lease documents under Manager’s supervision.

A/P and A/R.

Created and designed business forms.

OFFICE MANAGER/ EXECUTIVE ASSISTANT

PRODUCTION PLUS TELEMARKETING INC., 1991-1996

Answered all daily customer service questions relating to company policies.

Provided Project Facilitators with summary reports of completed work, as well as month-end client reports.

Created queries and database reports in FoxPro, and trained co-workers on these systems and office duties; created training manual.

Account administration; data entry of telemarketers’ time sheets into database.

Education and Training

BRITISH COLUMBIA INSTITUTE OF TECHNOLOGY 1994

Medical Office Assistant (Anatomy and Physiology; Office Practice)

COMPUCOLLEGE SCHOOL OF BUSINESS, 1991

Executive Secretarial Diploma

References Available Upon Request

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