Zakiya Jones

**** ****** **. ********, ** 912-***-**** ac7x3u@r.postjobfree.com

Objective

To work in a challenging environment that utilizes my verbal, written, and people-oriented skills.

Education

HIGH SCHOOL DIPLOMA 2016 WINDSOR FOREST HIGH

HUMAN RESOURCES SPECIALIST CERTIFICATION 2018 SAVANNAH TECHNICAL COLLEGE

Skills & Abilities

Proficient in Microsoft Word, Excel, PowerPoint and Access AWARDS/ LEADERSHIP ROLES

● Former president of the organization Future Farmers of America (FFA)

● On the management team of Chick- fil- a

● Captain of my volleyball team

● High Choir co-director

Experience

CREW TRAINER MCDONALD’S DELIVERY DRIVER PIZZA HUT MANAGER CHICK-FIL-A

CASHIER PETSMART TRAINER PANERA BREAD 2014- 2018

● Identified sales referral opportunities

● Provided customer service through listening to customers, anticipating their needs, and answering questions that made visit more pleasant

● Received payment by cash, check, credit cards, vouchers, or automatic debits

● Followed established procedures and met service quality goals

● Issued receipts, refunds, credits, or change due to customers

● Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate changes

● Manage payroll and other secretarial duties, such as phone answering and call outs

● Administer applications, conduct hiring process and onboarding, recruitment and contracting

● Site management, observing employee work progress and conduct evaluations

● Business account set-up and management

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