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Sales Manager

KD 375 - 430
December 12, 2018

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Liezyl S. Galan

Email :

Address : Mangaf, Al Ahmadi, Kuwait

Phone no : 009**-********


Seeking employment in a professional environment where I can diversify and improve upon the skills gained and obtain employment with a company that offers a positive atmosphere to learn and implement new skills and technologies for the betterment of the organization. EXPERIENCE

Secretary / Admin. Asst. - Faisal Al Qatami Steel Trading Co. Al-Rai, Shuwaikh, Kuwait January-2014 - November-2018

Organize & maintain Line Manager appointment & meeting.

Greet visitors and determine whether they should be given access to specific individuals, especially with the CEO.

Calling Local and International, Answer, screen and forward any incoming phone calls while providing basic information when needed in a professional manner.

Receive and sort daily mail / deliveries / couriers (FedEx, DHL, OCS, TNT etc.)

Maintain security by following procedures and controlling access (monitor logbook, meeting room schedules).

Open, sort and distribute incoming correspondence (Credit Invoice, Contract, Debit Note from Insurance Co. or any relevance documents for the company).

Establishing stationary requirements monthly and to make purchase order.

Maintains and updates client database, secures confidential files and forwards documents to appropriate recipients.

Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.

Maintain security by following procedures and controlling access (monitor logbook, Meeting room schedules).

Responsible for performing a variety of administrative duties such as monthly attendance of store branches.

Providing support to managers and employees and assisting in daily office routine jobs.

Handling LC files to take care the shipping documents accordingly, Sending Packing List and Mill Test Certificate to each of every Store Branches and giving updates of the Shipment E.T.A.

Arrange and send clearance documents for shipping materials which are transported by sea.

Coordinate with the Shipping Agent/Freight forwarder to monitor the Cargo Arrival of shipment.

Making a Letter of Reserve, Container Release Guarantee and Letter of Damage upon the shipment unloaded.

Coordinate with Marine Insurance Company, Freight forwarder and Independent surveyor once Damage materials has been unloaded.

Maintain confidentiality & sensitivity information of company in accordance with the policies and procedure.

Acting HR Coordinator – SAVECO Hypermarket

Al-Rai, Shuwaikh, Kuwait May -2012 – December -2013

Responsible for keeping personnel files as systematized according to the instructions.

Coordinate and administer on the system requirement for the process of performance -management.

Administer all HR-related documentation such as employment offers & contracts.

Supervise all the procedures related to the staff residency, Health Card, Baladiya and Passport vali dity.

Ensure that all employees files and HR system data is maintained and updated.

Prepare reports to higher management, Execute all tasks assigned by Administration Manager.

Screening of applications, according to the requirements or position applied and handed over to HR Manager for interview.

Calling applicant for schedule interview.

Assist the HR-Manager in conducting orientation for newly hire staff.

Cash Office Personnel – The Sultan Center

Fahaheel, Kuwait June -2009 – April -2012

Making daily reconciliation including Department sales report, financial sales report and cashier’s shortages and overage.

Transacts Refund & Exchange as per customer request.

Submit weekly and monthly report to Finance Dept.

Make entries for all the transactions daily and balance the Sales and Cashiers transaction report.

Maintains records through filing, retrieval, retention, storage, compilation, coding and updating.

Conduct direct spot- check with the Cashiers.

Handling over remittances of the Cahiers as per actual denominations mentioned in the cashier’s summary (cash, credits & gift voucher).

Coordinate and solve customer’s query and discrepancy regarding credit/debit cards and wrong tender of cashier’s.

Monitor and Supervise Cashier’s transaction.

Rendering Bank Deposit at the end of the shift. Checks Daily Bank Deposit statement and submit to

Finance Dept.

Preparing/Deposit Daily Cash Sales to the Bank.

Arrange the Cash changed Bills and Coins and Counting once receive from the Bank.

Customer Service and Front – End (Cashiers) Supervisory.

Resolve customer complaints.

Keeping the vault safety lock and cash office secured.

Promo Clerk Sales Co-ordinator – Blue Hand / G-Company Iloilo City, Philippines May -2006 – April -2009

Promotes item to acquired sales target.

Submit monthly sales report to the Chief Executive Officer.

Prepares purchase order.

Coordinates each sales promoter and prepares comparative sales report.

Motivate the team to achieved the target sales.

Monitor the Saleable items according to colour and sizes.

Cashier / Cash Office Staff – Robinson’s Department Store / Grocery Store Iloilo City, Philippines March -2004 – April -2006

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipts, refunds, credits, or change due to customers.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that the re is adequate change.

Greet customers entering establishments.

Maintain clean and orderly checkout areas.

Establish or identify prices of goods, services or admission, and tabulate bills using, cash registers or o ptical price scanners.

Knowledge in the use of cash counters machine/pos.

Tendering and Checking daily card transactions.

Prepare cash drawers for the Cashiers.

Calculate total payments received during a time period, and reconcile this with total sales.

Sort, count, and wrap currency and coins.

Monitor checkout stations to ensure that they have adequate cash available and that they are staffed app ropriately.

Offer customers carry-out service at the completion of transactions. PERSONAL DATA

Date of Birth: September 12,1977

Citizenship: Filipino

Marital Status: Married

Languages: Mother Tongue (Hiligaynon &Tagalog), Fluent in English,(Writing, Listening, Speaking and Reading), Basic Arabic (Reading, Speaking & Writing). EDUCATION ATTAINMENT

Tertiary: Guimaras State College Graduated on March 2003 Course: Bachelor of Secondary Education – Major in English Vocational: St. Therese College 1997(Under Grad.)

Course: Computer Secretarial


§ Communication skills and Teamwork - (Ability to communicate effectively & professionally with co-employees at all levels including Director and CEO).

§ Personal & Leadership Management skills - (Ability to manage multiple assignments/tasks and set priorities, take charge with co-workers if required).

§ Computer/ Technical Literacy - (M.S. Word, M.S. Excel, M.S. Outlook – proficient with basic computer skills).

§ Willingness to learn - showing happiness and interest to learn new things and what are needed to know about job in order to improve performance.

I hereby certify that the above information given are true and correct as to the best of my knowledge. Liezyl S. Galan

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