PC and Hardware Technician

Area of Focus: Information Technology

QUALIFICATIONS PROFILE

Multifaceted and highly skilled professional, offering broad-based experience in system administration, acquisition integration, regulatory compliance, as well as software and hardware maintenance. Known for utilizing a strategic and proactive administrative approach in identifying solutions to complex problems, directing team efforts, and overseeing the delivery of technology services to clients. Effective at collaborating and establishing positive relationships with diverse individuals. Equipped with well-defined organizational, communication, problem-solving, multitasking, and analytical skills. Previously held Secret Government Security Clearance.

CORE COMPETENCIES

Technical Support Equipment Maintenance Continuous Process Improvement

System and Software Development Leadership and Team Building Strategic Planning and Implementation

RELEVANT EXPERIENCE

Cody Regional Health – Cody, Wyoming

Hardware and Telecommunications Technician 2014–2018

Executed and maintained more than 600 PC workstations, 300 printers, Cisco telecommunication equipment, 100 fax machines, and various software suites.

Guided and trained new hires regarding technical aspects of different positions.

Educated medical providers with regard to specialty healthcare software.

Held responsibility maintaining and restoring PC, routers, switches, servers, telecommunications, as well as medical equipment.

Oversaw quarter million-dollar budget and materials for the IT Department.

Determined technical issues by working within and outside departments.

Applied skills in troubleshooting various electrical faults in assigned work centers while collaborating with technicians from other departments concerning computer interface and communication problems.

Carrier Highlights:

Successfully attained top tier troubleshooter for all associated computer and electronic faults.

Brought significant increase in productivity and effectiveness through self-research and education on specialty healthcare software and hardware to medical providers.

Made major contribution in attaining 98% for equipment uptime.

Played an instrumental role in stopping three separate ransomware attacks in 2014, 2016, and 2017.

Updated hospital hardware, which boosted efficiency, workflow, and patient care.

Kenco Security and Technology – Cody, Wyoming

Fire, Security, and Access Technician 2011–2012

Took charge of determining, maintaining, and troubleshooting numerous systems to include access control, security systems, fire protection systems and environmental alarm systems.

Served as senior technician, in charge of administering all company operations within Wyoming.

Earlier Positions Held:

US Navy – San Diego, CA/Pearl harbor, HI

Fire Control Technician Fire Control System Technician, Honorable Discharge, E5, Second Class

Miniature and Microminiature Module Test and Repair Technician

Microminiature Electronic Repair Technician

Miniature Electronic Repair Technician

OTHER EXPERIENCE

Anacortes Telescope and Wild Bird – Anacortes, WA

Sales representative 2018–Present

Wyoming School District #6 – Park County, WY; North Dakota School District #1 – New Town, ND

Substitute Teacher 2011–2013

Lintons Big R– Powell, WY

Firearms Sales 2014

New Town School district – New Town, ND

Temporary Instructor 2013

US Navy – san Diego, CA/pearl harbor, hi

Fire controlman Second Class (Surface Warfare, Afloat Training Supervisor)

EDUCATION

Master of Arts in Education and Administration: 2014 § Concordia University Portland, OR

Bachelor of Arts in Mathematics and Education: 2011 § University of Wyoming Laramie, WY

Associate of Science in General Studies (Pre-Engineering): 2008 § Northwest University Powell, WY

Professional Development

Certification:

Wyoming Certified Low Voltage Technician

Selected Training:

Trafficking In Persons Basic Awareness Training Level B - Code of Conduct

Force Protection Fundamentals Training (FPFT) Magazine Sprinkler Systems Operations Maintenance and Repair

Non-Compliant Boarding Visit, Board, Search, and Seizure Armed Sentry/Security Reaction Force – Basic

Microminiature Electronics Repair Miniature Electronics Repair Fire Controlman, Class A, School Strand

Fire Control System Mk 92 Mod 2 Operation and Maintenance Advance Electronics Technical Core

Recruit Basic Training Operation and Maintenance Force Protection Fundamentals Training (FPFT)

Personal Responsibility and Values Education and Training Petty Officer Indoctrination

MILITARY AWARDS

Boy Scouts of America Eagle Scout Boy Scouts of America God and Country

US Navy Letter of Commendation (2) Navy and Marine Corps Achievement Medal (2)

US Navy Cost Guard Special Operations Service Ribbon US Navy Good Conduct Medal (2)

US Navy Global War on Terrorism Service Medal US Navy Sea Service Deployment Ribbon (3)

US Navy Naval Reserve Sea Service Ribbon, Expert US Navy Expert Rifle Medal US Navy Expert Pistol Medal

US Navy and Marine Corps Achievement Medal (4) US Navy “E” Ribbon US Navy National Defense Service Medal

AFFILIATION

National Eagle Scout Association

ACTIVITIES

Assistant Scout Master, Boy Scout Troop 78

Boy Scout Assistant Scoutmaster Ruling Elder, Leadership at Local Presbyterian Church

Member, USS McClusky’s Combat Systems Training Team (CSTT) Member, Force Protection Training Team (FPTT)

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