Amit Jain Cell: 647-***-**** / E-Mail: ac7wy7@r.postjobfree.com

CAREER SUMMARY

Certified Professional with 11+ years of rich experience in Software Testing and Management.

Diverse knowledge in areas of Project Management, Test Automation, Test Plans, Test Practices, Process implementation, Quality management and Software engineering life-cycle processes.

Have rich domain expertise in Telecom area.

Have rich experience in Test planning, Test designing, Test Estimation, Test Process, Data management, Dependency management & Risk management.

Extensive hands on experience in various methodologies like Agile, Waterfall & Test-driven approach.

Good hands on experience in tools like JIRA, HP Application life cycle management and HP Quality Centre

A self-starter who is quick to learn and apply new concepts

Excellent team player with ability to prioritize activities - be proactive with minimal instruction and stay focused in a dynamic, ever-changing environment

Effective verbal and written communication skills

Proven critical and analytical thinking skills with attention to details

Key responsibilities in each role can be summed up as below:

Sr. Test Analyst / Test Analyst:

Reviewing requirements, test cases, test results with BA/business and obtaining sign-off on these test deliverables

Handling System functional testing end to end i.e. from requirements review till deployment

Reporting SFT status to all the stakeholders on daily basis

Daily defect tracking and triaging

Estimating testing effort, preparing the test scenarios, test cases, test data and test script

Conducting impact assessment based on the new CRs received for the Release

Preparing High Level Estimate and Statement of Works for the upcoming projects in a release

Preparing test strategy & test schedule and discussing with stakeholders for finalizing the same

Maintaining all test activities as per the overall release milestone plan

Carrying out detailed planning and scheduling and provide technical support to ensure seamless delivery of the project within time & budgetary parameters and with optimum utilization of resources.

Drive the focus on Knowledge Management systems with providing the KT to offshore and onshore teams.

Expertise in Test designing, Test Plans, Preparing Test Data and executing Test Scenarios. Also worked on automating the regression Test cases.

Mentoring and coaching junior team members and new joiners.

Test Manager / Prime:

Responsible and accountable for the Test management / execution on multiple projects, multiple platforms (Web SAP and Standalone desktop), multiple applications aimed towards delivery and quality objectives.

Well versed in preparing high level Master Test Plans & Detailed Test Plans.

Report periodic status reports and maintain transparent status and communication to all stakeholders using Bar graphs which represent a crystal-clear status.

Strong technical background in software engineering and experience in all phases of testing (functional & Non-functional)

Well versed with Software Development Life Cycle (SDLC) and Software Test Life Cycle.

Test Integrator / Coordinator:

Setting up and maintaining process, documentation and quality standards for all phases of the SDLC.

Maintaining close coordination between onsite and offsite teams for ensuring seamless delivery of the project as per scheduled timelines.

Monitoring service levels and metrics, ensuring information protection.

Managing risks and planning for contingencies to ensure minimal effect on deliverables.

Business Analyst:

Hands on experience in requirement elicitation, documentation & following the project through complete project life cycle, right from Initiation, Planning, Execution, Monitoring & Closing phase.

Develop effective relationship with IT professionals, Senior Management and professional consultants. Well experienced in working with the stakeholders, excellent communication, analytical and presentation skills. A very good team player and an excellent individual contributor.

Felicitation of discussions / clarifications among Development, Quality assurance & other vendor teams.

Experience in requirements gathering, Use case writing and defect triaging.

CERTIFICATIONS / AWARDS

Certified ISTQB test professional (Foundation level)

IBM Spark Award for Outstanding Performance and Client recognition in Sept 2013.

Manager’s choice award for the practice “Put the client first” in Nov 2014, Nov 2015, Jun 2016 and Nov 2016.

Amdocs R&R (rewards and recognition) appreciation award for outstanding project work in Dec 2010

TCS VSE Star award for excellent project work in Jun 2008

EMPLOYMENT DETAILS

May 2014 -- Till Date IBM Canada Ltd.

Apr 2012 -- May 2014 IBM Global Services India Pvt. Ltd, Pune, India

Jul 2010 -- Apr 2012 Amdocs, Pune, India

Jun 2007 -- Jul 2010 Tata Consultancy Services Ltd, Mumbai, India

KEY PROJECTS / DELIVERABLES

Bell Canada

1) Project - IFRS 15, Role - Business Analyst

Description: The primary objective of IFRS-15 project is to implement the principles and guidelines laid out by IASB and FASB in reporting financial statements in accordance with IFRS-15 standards. IFRS 15 standards contains principles and guidelines that companies should apply to derive and account for contract revenue and related costs. The core principle is that revenue and contract costs will be recognized to depict the transfer of goods or services to customers at an amount that the entity expects to be entitles to in exchange for those goods and services.

2) Project - Churchill Phase3 - MTS Migration, Role – Senior QA Analyst

Description: This project is introducing the capability for a customer to migrate their wireless service to Bell Mobility NM1. The Bell wireless service will continue to be provisioned on the Bell NM1 system. Migrations will be executed leveraging existing Wireless Number Portability (WNP) as well as other enhancements that will preserve the customer’s account/subscriber history.

3)Project - Churchill Phase2 – MTS Consolidation/De-consolidation, Role - Senior QA Analyst

Description: This project introduced the capability to support consolidation of Bell Mobility account with MTS account via a new registration and de-registration process with MTS. It should be possible for customers to register and de-register to/from the MTS consolidation. Any immediate/billing charge and adjustment information will be sent to MTS as daily and billing GIF to produce the final invoice.

4)Project - Bell Access Request System, Role – Test Manager/Prime

Description: The Bell Access Request System (BARS) is the new governance-based software solution that delivers a unified approach to compliance, password management and provisioning activities for applications. BARS was introduced to Bell in 2015 and it is now progressively replacing Bell Provisioning & Access Self-Serve (BPASS) for password resets, access request and access review for multiple applications.

As of today, BARS allows users to request for AD accesses & entitlements, provision AD accounts, sends notifications, reminder and escalation emails for different activities like account completion, access request approvals etc. and also allow Role and Group owners to grant or revoke specific accesses or membership to other users.

AT&T US

1)Project - AT&T Mobility Cingular, Role - Senior Test Analyst

Description: This project involves complete End-To-End functional testing of Telecom Billing application “Ensemble” and “ENABLER” designed to meet the business requirements for AT&T Mobility account (formerly known as Cingular).

ENSEMBLE comprises of various sub modules like MAF/MPS, CSM, AR, Billing and API etc.

ENABLER comprises of backend applications for data calls involving event processing till EOC extracts for ENSEMBLE billing

Nortel Networks/Ericsson Canada

1)Project - Versatile Service Engine, Role - Test Analyst

Description: Versatile Service Engine is next generation, ATCA – compliant platform that meets the processing needs of wireless, and wire-line applications. The robust engine uses commercial hardware, Linux operating system with extensions specific to telecom services, and modular, fault tolerant middleware. The project combines the open-source Linux operating system with added Nortel specific carrier-grade features

TECHNICAL SKILLS

Languages

C, VB, Cobol, JCL, PL/ Sql.

Database

Teradata, SAP Hana, Oracle .DB2, SQL Server.

Operating System

Win95, Win 98, Win2k, Win2007, Unix, Linux.

Tools

HP-Quality Centre Tool (MQC / ALM), JIRA, CSM, SingleView CRM, Siebel CRM, SOAP UI, SQL Developer, Toad.

EDUCATION

Bachelor of Engineering (BE) from Institute of Engineering & Technology, Devi Ahilya University, Indore, Madhya Pradesh, India in 2007.

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