Project Manager Customer Service
Resume:
AREZOU ALAMDARI
Hidden Creek Drive, Antioch TN **013
615-***-**** (C) *****@******.****.***
CAREER OBJECTIVE
Seeking an industrial (Manufacturing) engineering Internship as part of course requirement EDUCATION
Master of Science in Professional Science-Engineering Management May 2019 Middle Tennessee State University, Murfreesboro, Tennessee Bachelor of Industrial Engineering-Systems Analysis Concentration January 2011 Azad University of Malayer, Hamedan, Iran
EXPERIENCE
Graduate Assistant, Department of Engineering Technology January 2018-Present Middle Tennessee State University, Murfreesboro, Tennessee
• Assisting professor in teaching the software part of course (Microsoft Project) Project Control Engineer March 2012-March 2015
FOAMINO, INC. Tehran, Iran
● Provided vital inputs to periodic project progress and data and performed statistical analysis
● Monitored, tracked and reported project cost
● Planned and prepared man hour budgets and scheduled maximize productivity
● Updated schedule and forecast progress and schedule for refinery execution project Customer Service Associate
Publix Store, Nashville, Tennessee November 2015-Present
• Ensured customer satisfaction and smooth any issues over the phone or face to face
• Inquire customer experience and smooth any issues over the phone or face to face
• Balanced daily cash drawers and vault
• Process customer payments by cash, debit, credit, or check CERTIFICATION
Six Sigma – Green Belt, 2018
Primavera P6 Enterprise Project Portfolio Certification, University of Tehran, Iran Lean Certification-2018
Arezou Alamdari
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Research Experience:
Iran Khodro (Automotive Industry) May, 2011
RFID in manufacturing and car product lines,
Abstracting the application of Radio Frequency Identification (RFID) for the purpose of tracking each single part in the automotive supply chain management has become very crucial in recent years. In this study, the factors influencing the development of RFID in Iran Khodro Industrial Group as well as their weight and ranking are evaluated. The results of the research have shown that the International Standard and Specification dimension has the highest weight among other influential dimensions.
compared and evaluated the choice between Bar-code systems and RFID systems.
Compromised using Dimensions of Security, Cost, Infrastructure, Technology, and other factors.
Internship:
Bank of Industry and Mine, 2010
Engineering Project Manager Intern, 9/2010 to 2/2011 Gained engineering project management experience assisting PMs in developing project scopes, budgets and schedules for custom solution engineering initiatives. Helped manage each phase of the software development lifecycle (SDLC) from requirements definition, solutions design and testing through implementation, acceptance, training and support. REFERENCE
Mr.David LeMauns
Sr. Project Engineer
Nissan Motor Corporation
Brentwood, Tennessee
*****.*******@******-***.***
Mr. Ali Farhangi, Project Manager
TransCore, 150 4th Avenue
Nashville, TN 37219
************@*****.***
Dr. Vahid Khiabani, Coordinator
Engineering Management Department
Middle Tennessee State University
Murfreesboro, TN 37132, 615-***-****
*****.********@****.***
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