Laura N. Hayes

443-***-****

ac7wxp@r.postjobfree.com

Employment History

Information Technology Coalition, Arlington, VA 2/09/18 –present

-continued contract

Ruchman & Associates, Arlington, VA (Contract support to US Drug Enforcement Agency) 5/2011 to 02/08/18

Accounting Clerk III / Process Coordinator (40 hours per week)

Serve in the role of Administrative Specialist and as a part of human capital team to provide operational support to DEA Headquarter Offices and DEA Field Divisions. Receive, review and prepare invoices for payment, duties include: Process invoices upon receipt from vendor by determining correct office and personnel to route them to, meticulous review of figures, postings and documents to guarantee invoices are applied to the correct purchase orders, that sufficient funds are available, that the appropriate financial data is referenced and that they are signed off on and submitted for payment. Within the required deadlines are in accordance with financial management policies, procedures and program goals. Experienced in identifying problems and recommending actions to take when difference(s) are noticed and/or when corrections or adjustments need to be made. Serve as liaison between program offices to provide technical assistance and consultation on financial matters when required. Accurately enter invoice transactions and all required information into the Unified Financial Management System (UFMS – DEA’s financial system), once all records are deemed correct.

Monitor the status of invoices submitted for payment to confirm payment is made within mandatory timeline, ensuring that the organization does not pay interest and maintaining positive relationships with vendors.

Independently prepare invoice reports in Microsoft Access and communicate effectively, both orally and in writing, with department heads as to the status of their open invoices, funds and expenses.

Maintain un-liquidated commitment Excel spreadsheet on a daily basis, to record the status of outstanding commitments and notify decision-making authorities to reach out to vendors when commitments reach a certain age.

Gather, compile and analyze incoming travel vouchers, routing them to appropriate departments and personnel after review and reconciliation with travel authorizations prove they are complete, accurate and adhere to stated regulations.

Research and analyze documents for bookkeeping, funding, or accounting issues that arise, including budget execution activities such as payments, allotments, corrections, adjustments and obligations.

Daily maintenance and input of incoming funding into specialized Access funding database to accurately track the Financial Unit’s workflow and status of documents, distribute funding requests to appropriate personnel for financial processing and update database when requests are completed and/or returned for corrections and or other identified issues. Maintain filling system for funding documents and assist with file management.

Daily entering of General Services Administration ( GSA) and Department of Homeland Security (DHS) monthly rent bills into Access Database.

Formulate and provide monthly and quarterly GSA and DHA financial bill reports and rent inventory reports to appropriate officials, helping to identify differences between projected spending for programs and actual/proposed spending for programs and actual/proposed spending, as well as possible changes needed for operating programs.

Prepare Standard Operating Procedures (SOPs) for assigned areas, to include all required information and instructions necessary to assist co-workers and auditors with understanding functions outside their area of responsibility/expertise if the need arises, and for internal cross-training of duties.

Assist in year-end closing activities and reconciliations for successful close of fiscal year and opening of new one.

Christian Counseling Center of Annapolis, Annapolis, MD 3/2009 to 4/2011

Deputy Assistant (40 hours per week)

Managed the Christian Counseling Center’s patient and administrative workflow. Researched and analyzed administrative and program issues.

Scheduled and /or cancelled all the Center’s appointments and communicated with patients on upcoming appointments.

Received, reviewed, and distributed regular mail, as well as monitored and responded to all the email directed to the Center. Wrote and reviewed correspondence for Therapists and Center’s Director.

Maintained the Center’s accounting processes and budget control by collecting co-payments from patients, processing time sheets and payroll, accomplishing accounts payable duties, and following up with accounts receivable collections calls when necessary to research and resolve problem accounts in a timely manner.

Maintained and balanced cash drawer at the end of receptionist shift.

Served as liaison between staff of 22 therapists by maintaining and renewing credentials with Insurance providers. Advertised job postings. Scheduled interviews for staff and coordinated with staff to ensure that personnel documents are accurately submitted in a timely manner.

Maintaining weekly staff schedule, taking minutes at weekly staff meetings.

Managed the Center’s public view by reviewing and updating the Center’s web site, brochures and newsletters.

Managed multiple modernization projects for the Center: including 2 construction projects; office-wide software upgrade; purchase and installation of new server linking 12 of Center’s computers.

AIM Healthcare, Inc., Franklin, TN

North East Team (Multiple positions)

Operations Support Analyst (40 hours per week) 6/2007 to 6/2008

Analyzed healthcare claims by researching and resolving pending cases.

Researched contact information of Healthcare Providers, and prepared claims reports for Collections Department.

Prepare data from multiple accounting systems, created inventory reports, collections letters, production reports, and claims reports in support of Account Managers and Claims Analysts.

Followed established procedures and complied with HIPPA guidelines with regards to Patient information.

AIM Healthcare, Inc., Franklin, TN

Payment Center

Senior Cashier (40 hours per week) 2/2004 to 6/2007

Followed established procedures for financial transactions in support of the organization and conducted a series of administrative duties.

AIM Healthcare, Inc., Franklin, TN

Accounts Receivable

Accounts Receivable Payment Poster (40 hours per week) 2/2003 to 2/2004

Utilized Accounting system to input data and maintained files of non-cash payments..

University of Maryland College Park, College Park, MD

Institute for Research in Electronics and Applied Physics

Accounting Associate / Inventory Coordinator (40 hours a week) 11/1998 to 12/ 2002

Performed technical work providing accurate and timely information related to departmental funding.

Facilities Management

Accounting Clerk II 1/1997 to 11/1998

Performed complex office automation duties requiring different approaches and methods from assignment to assignment.

Education

Sandhills Community College, Southern Pines, North Carolina 1988 -1989

44 credit hours towards Liberal Arts degree

Louisburg College, Louisburg, North Carolina 1987-1988

24 credit hours towards Liberal Arts degree

Computer Software Skills

I can type 40 words per minute.

Software: Skilled in the daily use of Microsoft Word, Access, Excel, Power Point and Outlook as well as various commercial accounting systems such as the DEA UFMS (Unified Financial Management System).

Clearance level: DEA sensitive access, May 2, 2011

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