Keith Giles

***-** ***** ********* **** Lake Hiawatha, NJ 07034 Phone: 914-***-**** E-Mail: ac7wwv@r.postjobfree.com Objective

Human Resources professional experienced working within diverse environments. Perspective provides the ability to work with all levels of management, balance multiple tasks and thrive in a deadline-driven and proactive team environment. Able to develop and maintain productive relationships with colleagues, customers and staff at all levels through a flexible, versatile approach and a sense of humor in a fast-paced environment. Experienced in handling confidential and secure information, providing initiatives to increase employee satisfaction and retention, benefits training, and legal compliance in regards to safety and worker compensation claims.

Areas of Expertise

Benefits Management Wellness Programs Microsoft Office Customer Service Implementation Annual Audits/5500 ADP/PS/Ceridian/Oracle Employee Relations Onboarding ACA Payroll HR Compliance

Vendor Management LOA/Disability/FMLA Recruitment Multi-tasker Key Qualifications

• Reintroduced the Consumer Driven Health Plan and increased participation by 45 percent.

• Created and supported numerous wellness programs to support the company’s health initiatives a 65 percent increase from 35% in first year.

• Collaborated with benefit professionals to devise and implement healthcare plans.

• Revised benefit programs in line with the market conditions, which helped to save $50,000 annually.

• Provided direction to future retirees on the process of signing up for Medicare.

• Conducted monthly Q & A benefits sessions for new and current employees. Experience

Teachers College, New York, NY

Assistant Director of Benefits (October 2015 to March 2017)

• Administered, processed, maintained company benefit programs including health & welfare plans, short and long-term disability, worker's compensation, 401k, Flex Spending Accounts, FMLA, COBRA, leaves of absence.

• Handled all 403(b) communication, conversion, reconciliation, file loads, loans, and hardship loans.

• Managed relationships and the exchange of information with insurance carriers and external brokers and consultants for, claim and utilization data, enrollment information and renewals.

• Assisted with writing the Summary Plan Descriptions, filing Form 5500's, administering plans in compliance with ERISA and other government regulations, and maintained necessary benefit records and files.

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• Responsible for federal and state regulations governing benefit plans including ERISA, COBRA, HIPAA, IRC Section 125, 109, 132, ACA.

Suburban Propane, Whippany, NJ

Benefits Manager (February 2013– September 2015)

• Negotiated benefits plan contracts and plan design for annual enrollment.

• Processed monthly insurance billing, ensuring accurate participant enrollment and terminations.

• Prepared 5500 for government audit of company’s 401k plan and all welfare plans.

• Conducted monthly benefit audits to ensure accuracy. Everyday Health Inc., New York, NY

Benefits Manager (September 2010- September 2012)

• Managed external service provider, carrier and third-party administrator relationships.

• Processed monthly insurance billing, ensuring accurate participant enrollment and terminations.

• Served as primary point of contact for problem solving and claims resolution.

• Responsible for effective communication and enforcement of company policies.

• Created, communicated and implemented new benefits strategy and programs.

• Supported benefits management in of acquisitions, mergers and divestitures.

• Maintained current knowledge of applicable state, federal and local employment law and regulations.

• Administered benefits policies, procedures and programs, including retirement group medical, dental, life, disability, commuter, flexible spending accounts and service award program. NEIGHBORWORKS AMERICA, Washington, DC

Senior Benefits Specialist (March 2010- October 2010)

• Administered benefits policies, procedures and programs, including retirement group medical, dental, life, disability, commuter, flexible spending accounts and service award program.

• Prepared and maintain employees’ benefits files and organizational compensation records.

• Coordinate, schedule and facilitate new hire benefit orientation briefing and brown bag sessions.

• Processed monthly insurance billing, ensuring accurate participant enrollment and terminations.

• Served as primary point of contact for problem solving and claims resolution.

• Responsible for effective communication and enforcement of company policies.

• Coordinated and implement wellness initiatives and other special projects.

• Maintained current knowledge of applicable state, federal and local employment law and regulations. Heineken USA Incorporated, White Plains, NY

Human Resources Benefits Manager (1996– February 2010) Benefits Assistant

Mailroom Manger

• Managed for all benefits, HR data and payroll for 500+ employees.

• Maintained company benefits website.

• Lead taskforce developing wellness program strategies and diversity program.

• Coordinated benefits for subsidiary employees.

• Conducted job interviews.

• Delivered mail.

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Professional Affiliations

C.L.O.U.T. Mentor

Pace University, Purchase, NY

Big Brother -Howard Johnson Homeless Program

Greenburgh, NY

Education

Manhattanville College, Purchase, NY

M.S. in Organizational Development

Mercy College, Dobbs Ferry, NY

B.S. in Business Administration

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