Post Job Free

Resume

Sign in

Desktop Support Assistant

Location:
Louisville, KY
Posted:
December 08, 2018

Contact this candidate

Resume:

PROFESSIONAL SUMMARY

*+ years’ experience in full life cycle recruiting including both private and public entities while at Ascendum, Pomeroy IT Solutions, Technology Consulting Inc., Thompson Industrial, and currently at Kforce

oManufacturing positions included hydro-blasting technicians, chemical technicians, and CDL drivers while with Thompson Industrial

oPositions in the Technology realm included Data Analytics, Database Administrators, Network Engineers, Software Developers, Senior Architects, Senior Security Architects, Cyber Security Architects while with Ascendum, Pomeroy, TCI, and Kforce

oDepartment of Defense IT recruiting while with Technology Consulting Inc. (Top Security Secured Facility)

Assisting candidates with the SF86 process for government clearance

oInfrastructure positions recruited on while at Pomeroy IT Solutions and Technology Consulting Inc. recruiting for the Department of Defense and the Commonwealth of Kentucky include:

DXC, The Harris Corporation, Lockheed Martin (DoD)

Marathon Petroleum

Cabinet of Health and Family Services: KYNect project (both infrastructure and .Net development)

Commonwealth Office of Technology: KYWired project (Infrastructure and Architecture), Complete server upgrade state-wide, Complete Data Center migration (switches, hubs, and routers)

oTime tracking, benefits tracking, continuous overview of consultants, as well as securing sensitive information

6+ years’ experience working VMS IT positions for McAfee and Goodyear while at Ascendum, Pomeroy, and Technology Consulting Inc.

Successful experience working and transferring H1-B and EAD visas

Develop new efficient ways of attracting consultants and clients

Manage consultants and team meetings to ensure proper communication

15 years’ experience working with multiple databases

Experience in warehouse and office settings

Strong experience with IT migrations and training at Lockland, Ascendum, and Pomeroy

Proven ability to work with all areas of each and every project

oData Entry, Recruiters, Sales, Upper Management, CIOs, Chairmen, and CEOs

Excel in producing documentation and reports to fit the environment

TECHNICAL SKILLS

Languages

Windows XP/Vista/7/8/10, SQL, Dynamic CRM, HTML, XML, FTP

Software

MS Office Suite, MS Access, Active Directory, Office 365

Applicant Tracking

Jobscience – Salesforce ATS, Salesforce.com, Salesforce 1 – Mobile App, BullHorn, Salesforce A – Mobile App, DASL, IQNavigator, MaxHire, TalentNow

Environment

SharePoint, EMIS, SDLC, ERP

PROFESSIONAL EXPERIENCE

Kforce – Louisville, KY April 2018 – Present

Talent Associate

Full life cycle recruiting and HR management of each consultant

Positions included Data Analytics / BI Solutions, Linux and Network Analyst / Engineers, Operator Specialist, Active Directory, Cyber Security Architects, Vendor Compliance

Proven success working with hiring managers and Account Executives with negotiations and new position requirements

Worked to improve onboarding speed through by assisting candidates through the process

Full communication with Account Executives to assure that everyone in the process was all on the same page

Met with hiring managers to ensure that only the best candidates were presented for employment

Worked side by side with candidates to help them format a perfect resume and educate them on market rates and prepare them on proper interview techniques

Thompson Industrial Services – Buckner, KY February 2018 – March 2018

Talent Acquisition Consultant (Contracted through HR Affiliates)

Introduced new means of recruiting to fill a large gap in employees across multiple locations within the organization

Full life cycle recruiting of Hydro-Blasting Technicians, Chemical Blasting Technicians, Hydro-Cutting Technicians, and CDL Drivers

Scheduled and attended Hiring Events to promote exposure for Thompson

Sourced and screened all candidates for multiple locations

oInterviewed local candidates

oScheduled interviews with off-site shops

Decreased gap significantly

Educated hiring managers on sourcing and screening techniques to help offset turn over

Technology Consulting Inc. - Louisville, Kentucky March 2017 – January 2018

Technical Recruiter

Full life cycle recruiting and HR management of each consultant

Successful experience in the government sector supporting the DoD in multiple installments throughout the United States including Fort Knox, KY, Fort Greeley, AK, and multiple DoD locations off base

Positions included Desktop Support, Linux and Network Analyst / Engineers, Operator Specialist, DSRN Technicians, Cyber Security Architects

Experience with position posting on multiple sites

Proven success working with hiring managers and Account Executives with negotiations and new position requirements

Experienced with multiple hiring sites and social media to ensure I was providing the top candidates for my clients

Full communication with Account Executives to assure that everyone in the process was all on the same page

Successfully worked with Reserve and Active Duty Transition Teams to help our veterans find employment back into the Department of Defense

Worked with my Facility Security Officer with clearances and updating my candidates about their reinvestigation and informing them clearance status

Pomeroy - Hebron, Kentucky November 2014 – October 2016

Technical Recruiter

Full life cycle recruiting and HR management of each consultant

Successful experience in the public sector supporting The Commonwealth of Kentucky including multiple cabinets

Positions included desktop support, server update and migrations, ERP, CRM, network analyst, security architects, fiber-optic architects, project managers and business analyst

Experience with position posting on multiple sites

Experienced with Bullhorn and ION software for candidate tracking

Proven success working with hiring managers and Account Executives with negotiations and new position requirements

Worked to improve onboarding speed through by assisting candidates through the process

Ascendum IT Solutions - Blue Ash, Ohio May 2013 – November 2014

Jobscience Developer/Administrator

Initiated and migrated our ATS from MaxHire to Jobscience (Salesforce)

Developed Jobscience to fit both sales and recruiting team

oBack end point and click development

oCreated all workflows for maximum team efficiency

Account Manager for McAfee (Intel) through Kelly Services

oManaged the IQNavigator – Kelly Services Database for vendors

oAttend all Spotlight Calls and weekly updates

oSubmit all new candidates to the Hiring Managers

oTrack all current candidates; timesheets, billing, and benefits offered

oNegotiate with Kelly Services for bill rates and extensions

Manage the system for both the US and India team

Manage and Control all access and security

Managed and personalized Salesforce 1 (mobile app) for both sales and recruiting

Trained all members of the Staff Aug team and upper management

Point of contact for Jobscience

Perform monthly audits of the system

Recruiting Coordinator

Coordinate Sales/Recruiting with upper management

Reformat resumes for client review

Configuration of new company database – MaxHire to Jobscience, then Jobscience to TalentNow

Source any new candidates to recruiters for particular positions

Conduct preliminary interviews of potential candidates

Pacific Manufacturing - Fairfield, Ohio October 2012 – April 2013

Machine Welding Operator

Maintained and operated multiple welding cells

Made various automotive parts for Toyota Motors Manufacturing Company

Inspected and verified parts

Minor repairs and problem solving of robotic arm errors

Lockland School District - Cincinnati, Ohio September 2004 – August 2012

District Database Coordinator August 2009 – August 2012

Coordinated, maintained and managed three district databases

DASL – District’s main student and staff database

oAll security accesses

oProvided maintenance and clean-up of all data

oWorked with EMIS Coordinator for data verification

oContinual Staff Training and administrative reports

o24-hour support

oLiaison with HCCA for the district

Progress Book – District’s online grading system

oAll security accesses

oStaff training

o24-hour desk side support

oParent and student training

oLiaison with HCCA for the district

Dashboard – District’s student assessment database

oImplemented program from start to completion

oTrained all staff and administration

oFormatted all tests into XHTML

o24-hour support

oLiaison with Cincinnati Public Schools for the district

Grant writing

oTechnology grant - $85,000

Lockland Middle School August 2008 – August 2009

Coordinated DASL and Progress Book databases

Maintained and supervised all aspects of both databases

Trained data entry secretaries

Handled any and all helpdesk and error issues

Coordinated the Study Island database grades 1-12

oConcentration on grades 6-8

Provided discipline for the middle school

Provided continual staff training

Grant writing

oNFL Grassroots Grant (provided new turf for the stadium) - $250,000

Lockland Elementary August 2006 – August 2008

Coordinated student assessment database (Study Island) – grades 2-12

Responsible of every elementary student’s benchmark assessment

Worked with every elementary student on a weekly basis for standards based assessment

oGrades 2-5

Assisted with the summer data verification

Executive Assistant Arlington Heights Academy September 2004 – August 2006

Verified and processed all student demographics for state tracking

Processed all data into DASL for end of the year verification

COACHING

Lockland High School August 2007 – August 2012

Boys’ Basketball Varsity Assistant

Assisted the Head Coach with all aspects of training

Developed and implemented an off-season training program

Developed an ongoing scouting schedule for other coaches

Ensured that other coaches in the program had proper equipment

Continually checking grades of all student athletes in our program

Junior High Football Coach August 2005 – August 2007

Offensive Coordinator

Developed student-athletes in essential fundamentals

Developed a strict yet engaging practice schedule

Varsity Track Coach August 2004 – August 2006

Jumps Coach

Developed training for high and long jumpers

Assisted coaching staff with practice schedules

Guided jumpers to all levels of competition including state

Amelia High School August 2000 – August 2003

Varsity Assistant Football Coach

Defensive Coordinator for the JV team

Assistant Defensive Coordinator for the Varsity team

Princeton High School August 1999 – November 1999

Freshman Assistant Football Coach

Assisted the head coach in all aspects of training

Set a scouting schedule for all coaches

EDUCATION

Thomas More College: 1995-1997

Biology

Northern Kentucky University: 1997-1999

History

University of Phoenix: 2012

IT Programming and Security



Contact this candidate