Dawn
Dillon
ac7wpx@r.postjobfree.com
Dawn Dillon
My career objective is to obtain an office administrator/manager position. As a skilled communicator and relationship builder I am able to work collaboratively at all levels with co-workers, customers, clients and management. I am an exceptional self- starter with a positive and professional attitude.
Skills
Highly organized and conscientious
Advanced critical thinking and problem solving skills
Dependable and adaptable
Time management
Strong work ethic
Experience
APRIL 2018 – PRESENT
Administrative Assistant / A.H.E.I.A Conservation Education, 911 Sylvester Cr SW, Calgary AB, T2W 0R8
Experienced in Microsoft Word, Excel and Outlook
Answering telephone calls and providing information to questions and or procedures
Direct calls to appropriate parties
Knowledgeable with ACCESS data base
Familiarity with Alberta Relm data base and issuing required licenses
Scanning Firearms (PAL) applications to the RCMP
Responsible for all Memberships to the association
Enter memberships into the data base and process letters and cards to be sent out
Enter all certifications of instructors and members into data base and send out appropriate paper work and certificates
Issue tax receipts
Updating the weekly material requisition
Issue certificates and cards for successful completion of training and courses
Sort incoming mail
Responsible for large amounts of mail outs
Understanding of Canada Post website and postage machine
Register individuals into courses offered at the facility
Large amount of filing
Experience with fundraising
Keeping up to date with all regulations and continued learning
APRIL 2017 – DECEMBER 2017
Office Administrator / Stryker Medical, 1020 Adelaide St. S, London ON, N6E 1R6
Skilled in Navision data base software for manufacturing
Data entry for inventory, outputs and consumption of materials
Experience with Microsoft and Excel
Answering telephone calls and directing to appropriate parties
Communication with sales representatives and directing to relevant departments
Handle incoming and outgoing mail
Ensure invoices are received, stamped and delivered to proper departments
Responsible for invoices and packing slips to be matched and delivered
Filing all daily production sheets and financial invoices
Ensure outgoing cheques match invoices and are signed
Accountable for ordering office supplies and keeping inventory of supplies
Responsible for ordering and setting up luncheons for business meetings and staff functions
OCTOBER 2011 – FEBRUARY 2015
Office Receptionist / Dr. Paul Milne, 1317 Exmouth St. Sarnia ON, N7S 3Y1
Experienced with DOM software for Dental office
Data Entry
Manage a high volume of patient files and maintain records
Responsible for booking all appointments and referrals
Handle all walk ins and prioritize situations
High volume of phone calls and patient inquires
Identify and deal with emergency issues
Payments on accounts and insurance payments
Assisting office manager with daily administrative functions
Upon authorization, arranging for repayment for patients requiring time to pay for a non insured service
Liaise with other Dentists and Dental surgeons
Monthly reconciliations and recalls
Maintain a respectful and professional rapport with patients and co – workers
Open communication with the team
Education
JUNE 1993
Bachelor of Arts Degree, Faculty of Social Science / University of Windsor
Major in Family Studies
Activities
Music
Reading
Working out at the gym
Outdoor Activities and nature
Taking my dog to the parks and on adventures
Day trips
Documentaries
Biking
Going to markets
Activities with family and friends
Movies
References available upon request