Office Assistant Customer Service
Resume:
Kelly Mulvihill
Roscoe, Illinois, 61073
****************@*****.***
PROFESSIONAL EXPERIENCE
CINCINNATI TOOL STEEL, Rockford, Illinois
Office Assistant September 2015 – March 2017
Data entry, alpha and numeric in 15 different Excel spreadsheets * worked with Outlook * create and modify spreadsheets and graphs in Excel* knowledge of different types of office machines * filing * modify and generate correspondence
FAGAN AUTOMOTIVE, Janesville, Wisconsin
Receptionist April 2014 - August 2014
Answer multi phone line system * greet visitors and direct or escort them to specific destinations * data entry * administrative support for 20 employees * worked with Excel, Access, and Microsoft Word and Outlook
BUTITTA BROTHERS AUTOMOTIVE SERVICE, Rockford, Illinois
Office Assistant September 2011 - March 2014
Answer multi phone line system * file and maintain records * data entry, alpha and numeric * responsible for bi-weekly mailings up to 2,000 pieces * calculating and verification of all daily invoices for eleven locations * accounts receivable from eleven locations * worked with Excel and Microsoft Word
BERGSTROM CLIMATE SYSTEMS INC, Rockford, Illinois,
Office Assistant October 2007 - November 2008
Answer multi phone line system * greet visitors * file and maintain records * collect, sort, distribute and prepare mail, messages and courier deliveries *administrative support for 25 employees *administrative support for accounting department * worked with Excel and Microsoft Word
MANLEY MOTORS, Belvidere, Illinois
Office Assistant October 2003 - May 2004
Answer multi phone line system * greet visitors * file and maintain records * customer service * collect, sort, distribute and prepare mail, messages and courier deliveries * process and prepare memos, correspondence, or other documents *administrative support for 20 employees * worked with Excel and Microsoft Word
SPRING HILL AUTO BODY, East Dundee, Illinois
Secretary October 2001 - March 2003
Answer multi phone line system * receive payment and record receipts for services * greet visitors * file and maintain records * customer service * schedule appointments *maintain and update appointment calendars * collect, sort, distribute and prepare mail *messages and courier deliveries *collected $70,000 from past due insurance payments *administrative support for 20 employees * worked with Excel and Microsoft Word
HEYMAN CORPORATION, Vernon Hills, Illinois
Receptionist June 1993 - December 1994
Answer multi phone line system * greet visitors * file and maintain records * keep a current record of staff members' whereabouts and availability * collect, sort, distribute and prepare mail, messages and courier deliveries * assisted in various projects from 30 team members* worked with Excel and Microsoft Word
HEWITT ASSOCIATES, Lincolnshire, Illinois
Processing Assistant June 1988 - June 1993
Answer multi phone line system * file and maintain records * collect, sort, distribute and prepare mail, messages and courier deliveries * administrative support for 25 team members * responsible for multiple mailings per month up to 50,000 pieces * worked with Excel, Lotus123 and Microsoft Word
ROBERT OF CHICAGO/ACCOUNTEMPS, Chicago, Illinois
Administrative Assistant October 1984 - June 1988
Answer multi phone line system * bank deposits * data entry *schedule appointments * greet visitors * file and maintain records * customer service * collect, sort, distribute and prepare mail, messages and courier deliveries * interviewed candidates for temporary assignments *calculated time sheets for weekly temporary employee payroll * was promoted to assistant to Vice President
EDUCATION
Amundsen High School, Chicago, Illinois
ADDITIONAL SKILLS
I have a great deal of experience with many different types of office machines.
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