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Administrative Assistant Customer Service

Location:
Toronto, Ontario, Canada
Posted:
December 08, 2018

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Resume:

SOFI GREGORIOU ac7wox@r.postjobfree.com 416-***-****

HIGHLIGHTS:

Over twenty-five years of experience in accounts payable, receivables and daily administration duties

Demonstrate ability to work independently and in a team environment and prioritize to meet deadlines

Excellent multi-tasking, problem solving, organizing, oral and written communication skills

Computer Skills: Excel, Word, Outlook, Sage Business Vision, Internet Accounts EDUCATION:

Business Administration Certificate, Seneca College, 1992

Small Business Courses, George Brown College, 1990

Monarch Park Collegiate Institute Diploma, 1985

WORK EXPERIENCE:

Accounting Clerk/Administration May 1996 – Dec. 2017 THE FRIENDLY GREEK RESTAURANT, Toronto, ON

Prepare and maintain up to date timesheet records for employees on a bi-weekly basis

Prepare and process payroll on a bi-weekly basis including; T4’s, T4 Summaries annually and ROE’s

Update Payroll Program on a semi-annually basis

Prepare/post all remittances and payments for HST, ETD & WSIB monthly, quarterly and annually

Prepare and mail all forms for yearly licenses and permits

Process accounts receivables/payable invoices and mail out signed cheques or Internet Payments

Prepare monthly bank reconciliations for all accounts

Prepare monthly sales and operating reports

Prepare and post daily deposits of cash receipts and Merchant deposits

Prepare daily bank balances and transfer of funds to/from accounts

Perform day end on POS system and merchant devices

Balance cash floats/merchant sales daily

Credit card merchant liaison (Visa, MC, Amex, Discover & Diners)

Answer customer calls, enter orders on POS system and package completed orders

Order vendor and office supplies

Created on-line website and New Daily and Special Events Menus Accounting Clerk/Administration June 1991 – May 1996 ENGINEERING TECHNOLOGIES INC., Concord, ON

Prepare and process payroll

Prepare ROE’s and yearly T4’s and remittances for PST, GST, ETD, WSIB

Prepare and process accounts receivables/payables and mail out cheques

Reconcile all bank accounts on a monthly basis

Prepare timesheet report for employees/contractors on a weekly basis

Prepare and drop off Bank deposits weekly

Order supplies

Connect with clients on a weekly basis

Answer incoming calls from potential employees and new clients

Set-up Incorporation Accounts for new contractors

Prepare and place advertisements in newspapers

Cashier/Sales Representative Jan. 1989 – May 1991

HUDSON’S BAY, Queen St., Toronto

Performed all Cashier duties including including open cash floats and evening closings

Answered all customer inquiries over the phone and in person

Placed customer special orders over the phone

Performed semi-annual Inventories

Placed all inventory on the sales floor and the stock room

Handled all customer concerns and inquiries on the sales floor

Set-up the sales floor with weekly new Ad and flyer promotions

Kept the sales floor, clean and organized

Dental Receptionist/Dental Assistant Aug. 1987 – 1990 DR. LIDIA OPRIS DENTAL OFFICE, Toronto

Performed full Dental Assistant duties

Scheduled patient appointments using a Dental Software Program

Called patients for their six month renewal appointment or any follow-up appointments

Prepared all paperwork for Dental Labs

Answered all telephone calls and assisted patients with their inquiries

Prepared all paperwork for the Dental Insurance Companies

Processed all Accounts Receivables pertaining to patients and Office Payables and Receivables

Ordered all Dental and Office Supplies

Trained new employees

Performed Day End on a nightly basis

Cleaned and maintained the Office

Dental Receptionist/Dental Assistant Sept. 1982 – Aug. 1986 DR. NATHAN FREUDMAN DENTAL OFFICE, Toronto

Performed full Dental Assistant duties

Scheduled patient appointments using a Dental Software Program

Called patients for their six month renewal appointment or any follow-up appointments

Trained new employees

Prepared all paperwork for Dental Labs

Answered all telephone calls and assisted patients with their inquiries

Prepared all paperwork for the Dental Insurance Companies

Cleaned and maintained the Office

REFERENCES:

References are available upon request



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