Office Manager

Donna Parente Rezman

Career Summary

Seasoned financial management professional able to deploy various techniques to measure and attain strategic planning and operational management goals. Possesses thorough knowledge of Administrative Management including Business Analysis, Sales and Expense Forecasting, Monthly Financial Statement Preparation, Accounts Payable, Accounts Receivable, General Ledger, Cash and Balance Sheet Reconciliation. Demonstrates a commitment to excellence with motivational communication skills, great work ethic and a positive, goal oriented attitude. Professional History

11/2017 - Present Royal Fox Country Club/The Grove Country Club Controller/Office Manager

● Directs the financial operations of two clubs with $6.3 million in revenue and 420 members.

● Established and enforced daily, weekly, monthly procedures to ensure POS integrity and financial reporting accurately maintained. Trains and develops staff/Department heads.

● Revised outdated GL to reflect current expense and revenue accounts that needed tracking.

● Prepares trial balances and income statements monthly, quarterly and yearly and presents financial statements to the Board of Directors and Club committees at monthly meeting.

● Created club employment applications, hiring process, disciplinary action process and new timekeeping system. Instituted 401K and benefits package. Trained department heads in these new processes. Maintains all employee personnel, benefits and payroll records for 2 clubs and 200 employees. Responsible for Biweekly payroll for all employees.

● Directs monthly inventories of Food & Beverage, club property and equipment.

● Developed budget process with department heads. Monitors department head adherence to monthly payroll and expense plans. Revises as necessary based on sales trends.

● Prepares State and local sales taxes monthly. Maintain current State, County and City licenses. Works with outside CPA firm to prepare federal tax returns.

● Works with the General Manager monthly to collect outstanding receivables balances.

● Develops a club culture that emphasizes that member satisfaction is most important. 4/2017 - 10/2017 Hodgson Consulting & Solutions- Buffalo Grove, IL Office Manager

● Accounts Payable, Receivables, Budgeting, Collections, General Ledger, Sales Forecasting

● Hiring, Recruiting, Training, Administration of benefits, Taxes, Payroll, recordkeeping

● Marketing newsletter, Web advertising, Maintains mailing lists, Direct marketing and Measurement of all Marketing Campaigns.

6/2016 – 3/2017 Green Acres Country Club-Northbrook, IL Accountant/Human Resource Manager

● Daily and monthly reconciliation of POS systems to insure accurate recording of receipts.

● Onboarding and orientation for 150 employees. Maintained all personnel records. Processed payroll and all associated payroll reporting and record keeping.

● Increased efficiency of accounts payables, receivables and adjustments by importing excel spreadsheets to automate processes that were previously done manually.

● Processed 250 invoices weekly and prepared checks and check register.

● Generated 200 member statements monthly and all membership account receivables.

● Produced timely and accurate financial reports daily, weekly, monthly as required. 1/1998 – 3/2016 Morris Rezman Machinery Co., Inc/1340 W. Randolph Limited Partnership Office Manager/Advertising/Marketing/Accountant/Human Resouces/Property Management

● 5 Million in yearly sales. Managed 4 office employees. 12 employees total company.

● Provided outstanding administrative oversight to accounts payable/receivable, payroll, human resources, benefits, inventory control. Hired, trained and motivated employees. Closely monitored expenses to increase profit. Integrated accounting and inventory software. Accurate financial reports and reconciliation delivered monthly to auditor.

● Inventory updated daily and reflected on website and all internet advertising.

● Increased sales year over year with weekly advertising blasts to mailing lists. Created industry specific print ads and direct mail pieces based on current inventory.

● Forecasted payroll and expenses to support current sales trends. Negotiated with all vendors to reduce costs while obtaining best benefits/packages/rates available.

● Managed the real estate holdings, placed rental ads, reviewed rental applications, wrote leases and collected rent, managed tenants and property association requirements. 9/1996-12/1997 Marshalls/TJX Corp.

Store Manager– Countryside, IL

● 28,000 sq. Ft. location with 45 employees and annual sales of $6 million. 11/1992-8/1996 Sportmart, Inc/Sports Authority

Store Manager-Calumet City, Vernon Hills, North Riverside

● 42,000 sq. Ft. location with 70 employees and annual sales of between $8-10 million sales.

● Calumet City went entire year without employee/customer accidents due to safety program.

● 2nd highest comp. store increase in Illinois region for 1996.

● +5% increase over regional comp. stores in 1994.

● +4% increase over regional comp. stores in 1993.

● Reduced shrink from 1.9% to .7% in 1994.

● Designated training store that developed and tested company staffing plans/training programs. Education and Skills

Loyola University of Chicago, Piper High School - Sunrise, Florida Proficient in Microsoft Office, Basic HTML, Quickbooks, Aapex information software, Northstar Club Software, ADP, Kronos, Paylocity and Paychex payroll software, Bonded Notary Public State of Illinois. Member of Club Accountants Association of America

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