RESUME
PORUSH THAKUR
H.NO.** KALISH PARK
ARTHLA, MOHAN NAGAR,
GHAZIABAD (UP)-201007.
Skype ID – Porush.thakur
OBJECTIVE:
To be a member of the team with the common goal for organizational growth and to obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.
PERSONAL DETAILS:
Father’s Name Mr. Rohtash thakur
Date of Birth 04th Aug 1984
Marital Status Married
Nationality Indian
E-MAIL ADDRESS: ac7wj4@r.postjobfree.com
LANGUAGES KNOWN: English & Hindi.
PROFESSIONAL STRENGTH:
1. Keen learner,
2. Friendly.
ACEDEMIC QUALIFICATION
1 Successfully Completed 3 year BSc in Hospitality and Hotel Administration with 58.24%marks from The Institute of Hotel Management, Catering Technology and Applied Nutrition, Goa, in the academic year 2005-2008.
2 12th –from Ram Kishan Institute Ghaziabad, (CBSE BOARD). 3 10th –From C.C.S.M.P School (CBSE BOARD) .
PROFESSIONALEXPOSURE:
FROM: 24 OCT 2006 TO : 10 MAR 2007
Successfully completed Industrial Training from: TAJ GANGES, VARANASI in the following department:
1 Front Office
2 Food and Beverage Service
3 Food and Beverage Kitchen
4 Housekeeping
5 Ancillary Departments
Store purchase
Security
F&B Stewarding
“Banquets Operation Manager at Orana Hotel and Resort, New Delhi” 05 AUG 2015 to Till Date
Responsibilities:
Taking care of all luxury Wedding and Social Events.
Achievement of budgeted food sales, beverage sales and labor costs.
Participation and input towards F & B Marketing activities.
Control of Banquet china, cutlery, glassware, linen and equipment.
Help in preparation of forecast and actual budget function sheets.
To supervise and co-ordinate daily operation of meeting/banquet set-ups and service.
Completion of Banquet Bar Requisitions.
Following of proper purchasing and requisitioning procedures.
Development and maintenance of all department control procedures.
Staff is properly trained.
Inspection of Meeting Room prior to guest arrival ensuring that client specifications have been met.
Assist and support the team to provide excellent guest service.
Should be able to work under pressure and also work in long or break shifts.
Guide the Banquet team in set up of tables and place settings. Worked as Assistant Banquets Manager in Park Ascent Hotel, Noida 22 SEPTEMBER 2014 TO 25 JULY 2015
Vintage Luxury Yacht Floating Hotel as Operation Manager in Myanmar 11 SEPTEMBER 2013 – 10 SEPTEMBER 2014.
“HILTON INTERNATIONAL MUMBAI”
SINCE 23 MARCH 2011 – 22 AUGUST 2013
Responsibilities:
Providing training for fresher’s.
Supervising work of the associates.
Personal butler of VIPs Guest.
Prepare It nary for VIPs Guest.
Do the billing on MICROS.
Serve Breakfast and Happy Hours in the lounge.
Ensure smooth running of day to day operations
Complete knowledge of Micros.
Daily staffing.
Maintain the daily Bar consumption register.
Handling guest issues and providing suitable solutions.
Coordinating and updating entire guest history.
Monitor all arrivals and audit rooms timely as per the guest’s preference.
Coordinating and updating entire guest history.
Maintaining guest satisfaction level always more than 90%
Take the briefing and training class of the team.
Responsible for making reports & register.
Guest interaction.
In charge of Banquets.
To drive restaurant usage and to build guest loyalty / repeat business.
Maintaining guest feedback rating always above 95%.
Ensure hygiene is of utmost importance while cooking and serving food.
Handling social function.
Ensure smooth running of day to day operations.
Arranged meeting and conventions of all major Multinational companies.
Achieve daily sales budget.
Making profit and loss statements for the financial month.
Planning for special events and promotional activities.
Keeping control on breakage and spoilage figures.
Training of team members.
Conducting special theme dinners and promotional activities.
Taken training to get the staff ready for operation
Responsible for making Duty Roster and daily allocations.
Maintain proper liaison with vendors & suppliers and with government officials.
To actively explore process and system improvements to minimize wastage in operations without adversely impacting any critical business objective. THE LEELA KEMPINSKI GURGAON
SINCE NOVEMBER 2008 - FEBUARY 2011
Responsibilities:
Worked as a steward in Spectra and Diya Restaurant.
Maintaining neat & tidy work place.
Ability to do all shift of a operation.
Ensuring to provide good and efficient service to the customer.
Take the order and ensuring that the food serves according to standard time.
Do the billing on Touché.
To look the maintenance section of the outlet.
Maintain the daily consumption register.
Help to junior staff to learn the work.
Part of the very busy operation of the restaurant
Responsible for making reports & register.
Scored 90% in first ever Reynard audit (Mystery Audit) of the Restaurant.
Computer skills : Opera 4.0
Windows
Basic Programming
On Q
Micros
Touché
Showman
Ids
Additional Information:
I posses creative, Presentation Skills, Self Grooming skills, communication Skills & Pro-active approach to the hospitality Industries and To Grow the company & Establish myself as a successful professional.
REFERENCE:
Shall be provided on request
Date:
(SIGNATURE)
Place: PORUSH THAKUR