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Customer Service Forklift Operator

Houston, Texas, United States
December 08, 2018

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Mr. Sona Tanyingu

***** ********* **.

Houston, TX 77095



● OSHA Certified Forklift Operator, OSHA Stand-up Reach Certified, OSHA Cherry Picker Certified, OSHA Electric Pallet Jack (EPJ) Certified.

● Managerial and Communication Skills.

● Exceptional Customer Service.

● Knowledgeable of Operating Machinery for Shipping and Receiving.

● Time Management Skills.

● Inventory Control Software (SAP, Argus, Order Link, Manhattan Scale)

● Proficient with MS Office.


DECEMBER 5, 2016 - OCTOBER 23, 2018

Floor & Decor

24633 Katy Fwy

Katy, Tx 77494


Warehouse Supervisor

● Supervise and train staff to keep a safe work environment.

● Operate sit-down forklift, stand-up reach, electric pallet jack and cherry picker.

● Maintain inventory and supplies by receiving, storing, and delivering items

● Meet warehouse operational standards by contributing warehouse information to strategic plans and reviews; implementing production, productivity, quality, and customer service standards; resolving problems; identifying warehouse system improvements.

● Move inventory by scheduling materials to be moved to and from warehouse: coordinating inventory transfers with related departments.

● Deliver supplies and equipment to departments by receiving and transferring items.

● Maintain inventory by conducting daily physical counts; reconciling variances; inputting data.

● Maintain storage area by organizing floor space; adhering to storage design principles; recommending improvements.

● Create store to store transfer. Create BOL shipments

● Oversee OSHA regulations and inspect all warehouse equipment.

● Keep equipment operating by enforcing operating instructions; requiring preventive maintenance calling for repairs.

● Order Selection (Full case, Flow, Pick-to-belt, Palletizer). 2

● Select orders for shipment in a damage free manner.

● Properly marks/ tags orders with defined shipment information.

● Inspect and receive all freight.

● Assemble and deliver customers’ orders.

SEPTEMBER 28, 2010 - DECEMBER 9, 2016

JB Hunt Final Mile Delivery Services

14900 Hempstead Rd #400

Houston, Tx 77040


Warehouse Coordinator/Lead

● Managed warehouse with 10 employees.

● Controlled inventory for a 26,000-sq.ft warehouse.

● Prepared and inspected all shipments before loading.

● Solved external and internal client customer service issues in a cost expeditious and effective manner.

● Researched and resolved issues re: returns, will-calls, and re-deliveries.

● Analyzed service issues and implemented performance improvement processes to improve future service delivery.

● Inventory identification and tracking.

● Standard receiving, stocking, checking, and housekeeping procedures.

● Operated facility in compliance with OSHA and DOT standards.

● Controlled warehouse inventory by coordinating movement of product from productivity to warehouse shipping.

● Ensured customer’s freight is picked up and delivered using safe, reliable carriers.

● Managed all freight in transit by obtaining adequate updates from carriers/drivers.

● Monitored movement and ensured on time delivery.

● Developed and managed a network of outside carriers to ensure adequate capacity for their market.

● Met and exceeded margin and revenue goals for their assigned branch.

● Managed overnight operations.

● Managed warehouse hours and cost reports.

● Trained new employees, set, and provided safety guidelines.

● Handled inventory for both Best Buy and Whirlpool accounts. APRIL 19, 2006 - SEPTEMBER 23, 2009

United Parcel Services (UPS)

8330 Sweetwater Ln

Houston, TX 77037


Warehouse Associate/Loader

● Received and documented all inbound/outbound shipments.

● Loaded and unloaded trailers.

● Audited packages being shipped to correct locations. 3

● General housekeeping.

● Shipping and receiving.

● Packing and unpacking.

● Put-a - way entry into computerized inventory control systems.

● Required to lift at least 70lbs.


AUGUST 23, 1999 - MAY 15, 2004

Cypress Fair High School, Cypress TX- High School Diploma (2004)

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