zanetta mcclendon
**** *. **** **. ************, IN 46218 317-***-****
ac7wht@r.postjobfree.com
Professional Profile
Motivated, Diplomatic and Tactful with professionals and non-professionals at all levels. Accountable for handling sensitive and confidential records. Working knowledge of handling shipping and receiving
Prioritize and Manage heavy work flow without supervision, Ability to work calmly and quickly under pressure
Well organized and multi-task capable
Working knowledge of Microsoft Word/and Windows XP, Excel/and Access
Customer service skills, General office skills, Front office operations, Invoice billing, Inventory, Bookkeeping, Scheduling, Marketing & Sales, Professional Presentation
Employment
diversified vehicle services
title clerk/ out of state title specialist march 2015 to current
Responsible for processing vehicle titles using the respective states/agencies guidelines in a timely and accurate manner to assure a high level of customer satisfaction while satisfying diversified vehicle services policies.
YMCA/MSR August 2013 to march 2015
Hospitality Desk
Provide excellent customer service, answer the phone lines and assist members w/ questions or direct them to the correct department. Check all member ID cards and assist with towel service
MSR
register all membership forms, documents and payments for programs.
YMCA January 2012 to march 2015
Activity Leader
Work directly under the supervision of site director, assist the director with implementing the program
Help in social, physical, spiritual, mental growth and demonstrate our core values with participants
Provide leadership in the absence of the site director. Responsible for assisting a child who has down-syndrome
Federal Express Ground March 2010 to September 2010
Package handler
Warehouse, lift and push packages of all sizes, preparing them for delivery
Move all packages by hand, without the assistance of mechanical equipment
Integrity Staffing August 2009 to December 2009
Amazon Warehouse/Outbound
Scan receiving merchandise from pickers onto conveyor belt, make the assigned box for merchandise
Protect merchandise to help prevent damage during shipping, weigh and shipping label
Perform task as needed and adhere to all safety procedures
Target November 2008 to July 2009
Backroom Flow/ Presentation Team Member
Night stock, Shipping and Receiving
Sorting, Stacking, and palletizing merchandise in accordance with prescribed sorting methods
Read Schematic and gather tools and equipment needed to complete operation
Professional correspondence to customers and vendors
Princeton Review November 2008 to April 2009
Education Aide
Check attendance, Provide snacks, assist special need of child
Preparation for teacher, work hand-n-hand with site coordinator
Office assistant for different schools assigned
ME N MY FOWLKES RESTURANT May 2007 to december 2011
Family Owned Business
Customer service, Cash handling, Accounts payable, Accounts receivable
Bookkeeping, Filing, Payroll, Inventory
Food preparation, Catering, Delivery
Light cleaning to Heavy cleaning
STYLISH HAIR SALON August 2003 to April 2007
Cosmetologist
Provide consultation and Customer service to possible clients
Schedule appointments for myself as well as co-workers
Product Inventory
Accounts payable, Accounts receivable, Cash handling
Light cleaning and Sanitation
FIRST STUDENT August 2001 to June 2003
Bus Monitor
Conduct security and traffic patrol for children on and off the bus
Assure driver that every child is seated and accounted for
Help secure a safe ride to and from school
McClendon Enterprise November 1997 to Current
Domestic Engineer
Prepare home cooked meals for children, First line medical responder, Child care provider
Home maintenance and beautification
Accounts payable, Accounts receivable, Cash handling, Scheduling appointments as needed
STATE OF INDIANA January 1995 to November1997
Working Leader/ Secretary 4
Answer multi-phone lines and type dictation for cases of legal counsels
Complete reports, type memos, and letters
Weigh mail, Prepare mass mailings
Process incoming and outgoing mail, sort and distribute
Complete requisition travel forms
General clerical duties
References available upon request