**** ********** **, ***** *******, MS ***** 662-***-**** ac7whp@r.postjobfree.com
Rana Caldwell
I am searching for a position that will utilize and benefit from my education and experience while providing opportunities for future growth. I have a broad range of knowledge and have excellent communication, organizational, and leadership skills. I am focused and have a strong work ethic. I learn quickly and enjoy a fast-paced atmosphere. I am able to work independently and will be a valuable member of your team. Experience
8/2012-present Lemon Mohler Insurance Ocean Springs, MS Personal Lines Account Manager
Sold and serviced all personal lines of business
Obtained CISR designation
Consistently met and exceeded sales goals
Assisted with interviewing and training new employees 10/2009-12/2010 Allegiance Health Management Shreveport, LA Community Educator, Inspirations IOP of Greenwood MS
Completed new patient admission screenings, including insurance verification
Developed new referral sources, including securing contracts for services
Grew patient census by more than 75% during first six months
Conducted in-services with referral sources, potential patients, and family members 5/2007-3/2009 Patients Choice Medical Center of Humphreys County / Rural Healthcare Developers, Inc
Plantersville, MS
Director of Human Resources/Special Projects Manager
Developed personnel policy and procedure manual
Initiated and coordinated group health, dental, vision, voluntary benefits, as well as FMLA and other forms of leave
Overhauled employee files that exceed licensing requirements
Successfully defended the company against an EEOC claim
Designed and assisted in implementation of corporation organizational charts
Successfully filed change of ownership and participating agreements for Medicare and Medicaid
9/2006-5/2007 Tri-Lakes Medical Center Batesville, MS Pediatric Clinic Manager
Oversaw employee management, including physician scheduling
Organized and audited medical records and chart reviews
Tracked patient accounting and billing practices 1/2005-9/2006 Tri-Lakes Behavioral Health Center Batesville, MS Regional Community Education Director
Developed new service territory
Performed admission inquiries and pre-screening for potential patients
Updated referral sources about their clients’ status in the program and maintained relationships
9/2001-1/2005 Internal Medicine Physicians, Inc Winona, MS Clinic Business Manager
Performed medical coding and billing for all physician services
Acted as facility and insurance company liaison for both physicians
Maintained and organized patient medical records and accounts
Conducted medical and office supply purchasing
Education
1/2011-1/2012 University of Mississippi Oxford, MS Masters of Business Administration
Completed coursework toward a master’s degree
8/2002-12/2004 Mississippi State University Starkville, MS Bachelor of Business Administration
Graduated with 3.2 GPA
Risk Management, Insurance, and Financial Planning Additional Information
Current Property and Casualty insurance license in the state of Mississippi
References upon request