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Customer Service Manager/Maintenance Coordinator/Customer Service/Adm

Location:
Mississauga, ON, Canada
Posted:
December 07, 2018

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Resume:

Carmen Teixeira

ac7whh@r.postjobfree.com

Mobile: 647-***-****

Career Summary

An experienced administrative professional with expertise in P2P Procurement and Inventory Analyst in Supply Chain, Purchasing, Obtain bits from Vendors, Exceptional organizational skills and ability to multi-task. Recognized for cost savings initiatives and improving processes. Experience in SAP, ARIBA, SRM, MP2, AS400, Microsoft Office

Maintenance and Repairs

Purchasing/Order Management

Inventory Control & Analysis

Receiving

Production Planning

Vendor Management/Bit process

Professional Experience

Clockwork Home Improvements 2015-2018

Receptionist/Bookkeeper/AR/AP

PPG - 2003 - 2015

Maintenance Coordinator/Purchasing

Managed the demands of Maintenance Repairs and PM’s to ensure parts available for service and repairs; determined inventory availability from current stock or required, to maintain Minimum /Maximum inventory level

Participated in daily product meetings to determine Inventory on non B.O.M.(Packaging) materials, whether to pull purchase orders ahead or review; placed new orders with preferred suppliers to maintain production schedule

Maintenance of SAP pricing Modules

Involved in biting/verify pre-qualified Vendors

Obtain quotes from bitters

SAP Purchases for Raw Materials

Worked with Project Manager and assisted on the Re-engineered production line along with the OEM supplier to improve process and subsequent efficiency.

Managed scheduling of safety orientation, permits for crew assigned to work on daily basis. Maintained supplier files for WSIB and Certificate of Insurance to ensure coverage during contract duration.

Coordinated and approved daily entries for purchases and reviewed master for accurate quantity to stock or not, depending on OEM suggestion.

Received and processed requests from Service Technicians in a timely manner for parts required for service requests, to ensure customer satisfaction.

Sourced parts if required; from best available supplier in terms of price and availability to avoid minimum downtime for customer.

Sourced competitive outside services to repair lift trucks which resulted in improved lift of battery run trucks & repairs.

Participated with project team, to relocate equipment for one area of plant to another to replace obsolete equipment and improve plant operating efficiency

Coordinated spot checks in Inventory for MFG by assigning staff and established timelines for completion

Expedited product according to timelines; received goods and entered into SAP and MP2 system; set up new if product number and physical location if required, closed purchase orders.

Coordinated Custom clearance of outgoing repairs and dealt with Logistics issues

Analyzed weekly reports for outstanding dept. spend vs. budget for Maintenance cost for inside and outside services; to review with accountant.

Co-ordinated service inside & outside activities to balance budget.

Maintained Inventory Master – on MP2 (a Maintenance Management system)

Liaised with accounts payable on a daily basis regarding outstanding Invoices, various Issues, to ensure payment deadlines met, to prevent disruption to current purchases.

B & W - 1993 - 2003

Parts Manager/Buyer

Education

Bickford Park High School, Toronto, Ontario; High School Diploma

Professional Development

WHMIS –2010-external

Health & Safety - OSHA- yearly recertification

Customer Service - external courses-2007 - Toronto – Dealing with Difficult People; the Customer is always right.

Technical Skills

SAP, Ariba, SRM, MP2, WMS, BPICS, Microsoft Office

Volunteer Activity

Wish Foundation



Contact this candidate