KAREN A. BLANCHARD

** ********** ****, *******, ** 05765

Cell: 312-***-**** – email: ac7wgf@r.postjobfree.com

Objective

Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks with strong follow through to achieve project goals. Excellent communications skills while handling inquiries from clients and colleagues. Flexible and hardworking with a strong drive to succeed. Skills Summary

• Excellent organizational skills

• Excellent written and verbal communication skills

• Proficient in MS Office Suite; Doxis/SAP; SalesForce CRM; SharePoint

• Ability to learn new office software, as well as assist others with computer issues and questions

• Ability to work well in critical situations

• Ability to multitask effectively

• Strong relationship building skills

• Consistently striving for improvement

Professional Experience

Omya Inc, Proctor, VT 10/2017 – Present

Administrative Assistant to VP Chief Pilot – Aviation Department

• Perform clerical and secretarial duties as required by the Vice President in support of the aviation department;

• Schedule corporate aircraft as requested and prepare itineraries for review and approval by Vice President;

• Coordinate pilot and aircraft scheduling;

• Maintain administrative records of aviation department;

• Monitor aviation related invoices for accuracy and processing via Doxis/SAP systems to maintain timely vendor payments;

• Successfully utilized Microsoft Office and other software to process administrative work in an efficient and professional manner;

• Reconcile the company travel card to ensure that all charges are coded to the proper cost centers; Community Health Centers of the Rutland Region – Rutland, VT 05/2015 – 10/2017 Clinical Administrative Assistant to Clinical Director and Medical Director

• Assist the Clinical and Medical Director in day to day operations;

• Assist the Quality Improvement Manager in the preparation of regularly scheduled reports;

• Successfully utilized Microsoft Office and other software to process administrative work in an efficient and professional manner;

• Update and maintain office policies and procedures;

• Plan weekly and quarterly meetings; preparation of agendas and meeting materials; take detailed minutes and distribute in a timely manner;

• CPR Coordinator

Seldon Technologies – Windsor, VT 09/2014 – 05/2015 Executive Assistant

• Provided support to the Executive Director and Business Unit Vice Presidents;

• Planned weekly and quarterly meetings; preparation of agendas and meeting materials; take detailed minutes and distribute in a timely manner;

• Successfully utilized Microsoft Office and other software to process administrative work in an efficient and professional manner;

• Preparation, reconciliation and submission of executive expense reports;

• Manage travel arrangements for Executive Director and Business Unit Vice Presidents; Allscripts Healthcare Solution – Chicago, IL 09/2006 – 06/2014 Associate Program Manager

• Managed all client escalations to the Executive Team to drive client satisfaction;

• Responsible for the daily monitoring and reporting of client satisfaction and executive escalation issues within our entire client base;

• Responsibilities included: assigning client issues to the appropriate product owners; working with team members to ensure timely resolutions were delivered to the client and that the client was satisfied with the outcome;

• Update and Maintain client database using SalesForce CRM; Executive Administrative Assistant

• Provided high level support to a Business Unit President and Executive Officer;

• Served as backup assistant to the Chief Executive Officer;

• Calendar management and scheduling appointments and meetings;

• Successfully utilized Microsoft Office and other software to process administrative work in an efficient and professional manner; Creating documents (memos, letters, presentations, spreadsheets) for both internal and external communications;

• Managing travel arrangements;

• Preparation, reconciliation and submission of executive expense reports;

• Planned quarterly meetings of our top-user groups from all over the country; Technical Skills

• I have always been quick to pick up new software programs, as well as being able to teach people on new programs that have been implemented within companies that I have worked for. I have also been a go to person for those that require assistance with computer related issue and enjoy finding ways to resolve issues. Community Involvement

• Feed the Freezer – a local program through BROC Community Action and Rutland United Methodist Church to provide nutritious homemade frozen meals to individuals and families with low-income throughout Rutland County.

• Therapy Dogs of Vermont where I volunteer as a Therapy Dog Team with my dog, Oscar. We are always ready to help-out by touching hearts, bringing joy, offering comfort, and enriching lives. https://therapydogs.org/. Education

Proctor High School, Proctor, Vermont

Diploma - 1981

Castleton State College, Castleton, Vermont

1990 – 1992

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