Henry Archibong

Davidsonville, Maryland *****

ac7wg8@r.postjobfree.com 215-***-****

www.linkedin.com/in/henryarchibong/

Executive Technology Leadership

An experienced technology leader and innovator with proven successes in strategic leadership, business process improvement, and technology consultancy. Has a track record of using technology to solve complex business problems with a strong history of reducing costs and increasing productivity. An excellent communicator who drives success by partnering with business leaders and executives utilizing technology and process improvement to enhance business functions and drive productivity. Accomplished team builder who can optimize organization structure to maximize team’s success and foster an environment of collaboration.

Information Technology and Management Competencies

IT Strategic Planning

Lean Six Sigma and Process Improvement

Software Technology Analysis and Deployment

Enterprise Architecture and Business Continuity

Contract Negotiation and Management

Electronic Health Records

Program and Project Management

Team Leadership and Development

Career Experience

Third Bridge, New York, New York

Arthur Jarvis University, Cross River State, Nigeria

Independent Consultant 2018-Present

Technology strategist and subject matter expert to private equity firms, hedge funds, and business strategy consultants; delivering the information needed to understand the value of new investment opportunities. Served as the account executive for a university-based healthcare IT collaborative with the Nigerian government to develop a comprehensive strategic plan for optimization and modernization of healthcare technologies, including the Electronic Health Record (EHR).

Analyzed operational challenges and strategic goals, and provided expert recommendations on EHR, Clinical, and Revenue Cycle Management technology solutions.

Developed a 5-year strategic plan for conversion to a single EHR platform for a 14-hospital health system.

Led a multi-disciplinary project team that included state government officials and senior hospital representatives in developing a governance structure for strategy execution.

Led discussions with multiple vendors to improve technology and support services utilized by clients.

Renegotiated large IT service contracts and reduced annual expense by $800,000.

University of Maryland Medical System, Baltimore, Maryland

Vice President Information Services & Technology and Site Executive 2017-2018

Chief Information Officer for University of Maryland Capital Region Health (formerly Dimensions Healthcare System, Prince George’s County, Maryland). University of Maryland Medical System acquired Dimensions Healthcare System. Led the IT integration of both hospital systems. Oversaw all information services, technology, Cerner, PICIS ED PulseCheck, and AthenaHealth EHRs, Biomedical strategy, and operations for the rebranded Capital Region Health which included two hospitals, one multi-specialty health center, and multiple primary/specialty care clinics across Maryland. Recruited and developed high-performance teams to meet strategic goals. Reported directly to the CEO.

Formulated technology strategy based on a detailed assessment of technology capabilities resulting in several strategic investments that created a platform for growth and competitive advantage.

Oversaw the successful integration of two different IT environments within six months coming in 18% under budget.

Boosted productivity by 10% by streamlining staff structures and implementing standardized policies and procedures.

Yielded a 25% increase in provider efficiency through modernization of core systems and medical equipment technologies.

Improved a nationally recognized hospital quality grade through developing and leading quality improvement initiatives.

Cut 26% in IT expense post-merger through vendor consolidation and elimination of redundant systems, unfavorable service and equipment contracts.

Reduced bad debt collections by 30% through cutting-edge IT solutions deployed in close collaboration with the CFO, COO, and other Clinical/Administrative leaders across the health system.

Influenced and established clinical leadership engagement through the launch of a Clinical EHR and IT Governance committee in collaboration with the CMO. Achieved a successful project upgrade of the Cerner EHR that reduced >60 Days Helpdesk Tickets by 95%.

Maintained low attrition rate and high employee morale through strong leadership, clear goal setting, and regular communication.

Innovated core IT network and data center infrastructure systems which significantly improved availability and performance and reduced cybersecurity risk exposure.

Anne Arundel Medical Center, Annapolis, Maryland

Executive Director and Associate Chief Information Officer 2015-2017

Executed strategy development, deployment, and operations for all information technology services and infrastructure for the healthcare system and all subsidiaries. Ensured the functioning of all system-wide operations to include Applications, Epic, and AthenaHealth EHRs, PeopleSoft ERP, Interfaces, Middleware, Network and Server Infrastructure, Data Center, IT Security, Desktop/Helpdesk Support, Telecommunications, and the Hospital/Physician Call Center.

Innovated mission-critical systems to include implementations of PeopleSoft v9.2 ERP for supply chain and finance, IBM Merge Unity PACS/Connect system for radiology, mammography, tomography, and PeopleFluent for HR recruitment, onboarding, and performance management.

Achieved positive relationships with strategic IT vendors that led to the recovery of $340K annually through expert renegotiation of IT service contracts.

Instituted new system-wide IT policies and procedures to adhere to applicable regulatory requirements and standards.

Delivered full redundancy of the EHR and other mission-critical IT systems which improved service level agreement metrics and system uptime to 99.999%.

Constructed a client-focused IT organization through the recruitment and onboarding of a high-performing team of 140 employees.

Implemented an IT Security Risk Assessment and Management plan that led to a successful completion of an Office for Civil Rights HIPAA audit, and potentially avoiding millions of dollars in penalties.

Slashed average procure-to-pay cycle from 21 to 12 days with the successful implementation of a new Enterprise Resource Planning (ERP) system.

Successfully instituted a streamlined system-wide contract management process for all IT related services to adhere to HIPAA regulations and support the achievement of financial goals.

Achieved an organizational record and leadership award for minimal interruption of operations during a successful system-wide upgrade of the Epic EHR.

Received national recognition from U.S. News and World Report Most Connected Hospital and Healthcare's Most Wired Hospital in 2015 and 2016.

Cooper University Healthcare, Camden, New Jersey

Director of Applications 2011-2015

Led the Clinical, Financial, and Backoffice Applications Divisions for Cooper University Healthcare, MD Anderson Center at Cooper, and Cooper Medical School. Provided direct oversight over all clinical, Epic EHR, Allscripts, Ancillary, GE Centricity Business, Patient Access, Revenue Cycle Finance, and Back Office applications/systems. Overhauled the applications division through the recruitment and onboarding of 54 full-time employees and seven contractors. Supervised Tier One (outsourced) and Tier Two (on-site) Epic EHR Helpdesk.

Cut 29% in annual operating costs, improved stability and uptime of mission-critical systems through devising and implementing a remote hosting and data center consolidation strategy.

Drove productivity increase of physicians by 25% by devising a strategy to ease the impact of the EHR conversion.

Successfully led the full Epic EHR implementation for the main hospital, 75+ practices located across eight counties and 501 providers.

Led 2 major upgrades of the Epic EHR and implemented optimization enhancements that enabled the achievement of ongoing strategic goals for the health system.

Realized $10M in revenue through the planning and management of CMS Meaningful Use Stages 1 and 2 programs.

Reduced employee turnover from 30% to 5% through the administration of expert leadership.

Identified and implemented key IT initiatives that drove patient safety and growth; including health system-wide Device Integration, Regional Health Information Exchange, NJ State HL7 interfaces, External Lab EMR Orders and Results interfaces, and direct EMR connectivity for external medical facilities.

Led the discovery process, positive ROI analysis, and obtained Board approval to transition the health system from GE Centricity and HealthQuest onto the Epic Revenue Cycle platform.

Cooper University Healthcare, Camden, New Jersey

Director of Clinical and Backoffice Applications 2010-2011

Led the Backoffice Applications division for Cooper University Health Care, MD Anderson Center at Cooper, and Cooper Medical School. A newly created role with oversight over non-EHR applications and Portfolio Management Office (PMO).

Collaborated with executive and clinical stakeholders and led the establishment of the first-ever PMO for the health system. Developed and rolled out Asset Management which resulted in retiring over 35 redundant applications/systems and achieving an annual savings of over $700K.

Renegotiated software and service contracts with key application vendors and realized an annual savings of $1.3MM.

Served as an internal consultant to the VP/CIO and facilitated the implementation, training program, and adoption of Lean Six Sigma and ITIL within the IT organization.

Collaborated closely with the VP/CIO in the analysis and subsequent restructuring of the Applications division organization structure from 3 separate entities into 1 enterprise group.

Johnson & Johnson, New Brunswick, New Jersey

IT Manager, Program Planning and Operations 2007-2010

Developed and led a worldwide launch of Enterprise Project Portfolio Management, Resource Management, Time Tracking, and Business Intelligence Analytics for the Johnson & Johnson IT organization across 250 companies in 60 countries.

Developed a standard IT Enterprise Portfolio Management (EPM), Project and Resource Management process and launched a global PMO system for 25 IT groups across 10 countries and 12,000 IT staff.

Led a global project team to automate key IT Governance processes and built an EPM Business Intelligence platform on Oracle and COGNOS.

Led J&J IT to achieve over $2M in cost avoidance in 2009 through the implementation of process improvement and operational efficiency initiatives.

Managed day-to-day operations for the Office of the Corporate CIO, including Financial Management, Metrics & Reporting, Communications, and executive/senior level Business Relationship Management (BRM).

Direct supervision of 35 employees and contractors in 4 countries.

Additional Relevant Experience

IT Lead-Global Portfolio Management, Global Pharmaceutical Group, Johnson & Johnson, Bridgewater, New Jersey

IT Senior Analyst, McNeil Nutritionals, Johnson & Johnson, Fort Washington, Pennsylvania

Analyst, J&J IT Leadership Development Program, Johnson & Johnson Corporate, New Brunswick, New Jersey

Education and Credentials

Master of Science, Information Systems

Stevens Institute of Technology, Hoboken, New Jersey

Bachelor of Business Administration, Computer Science

Temple University, Philadelphia, Pennsylvania

ITIL V3 Foundations Certification

Lean Six Sigma-Johnson & Johnson Green Belt Certification

Professional Affiliations and Presentations

Board of Directors, Maryland Health Information and Management Systems Society (MD HIMSS)

Member, College of Healthcare Information Management Executives (CHIME)

Board Member, Privacy and Security Council Chesapeake Regional Information Systems for our Patients (CRISP)

Epic User Group Meeting Presenter-"A Single Sign-On Solution in a Hosted Citrix Environment"

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