Essential Skills:

Hard working, diligent, pleasant and driven

Love to learn new skills and am competent, compassionate and caring

Flexible and Dependable

Experienced in working nights

Heavy lifting (Over 70lbs)

Computer skills and have knowledge in excel, outlook, and windows

Over 15 years of work experience, several of them in the customer service experience.

Able to type between 50 and 60 wpm

Basic Bookkeeping Course

Transcription course

Medical Terminology

Education:

Current: Student Academy of Learning Medical Office Assistant with Office Coordinator Diploma

Graduate of the Academy of Learning Health Care Aide with Honors Certificate Course Alberta Government Curriculum Scope of practices consisting of:

Working and communicating in the health care environment

Safe work practices, Legislation, Role of the HCA. Documentation

Structure and Functions of the human body-Health and Chronic Illness

Activities of Daily Living-Ambulation, ROM, Elimination, Feeding, Washing,

Dressing, Ostomy, Oxygen, Clean Dressing, Lifts and Transfers

Assisting with medication delivery

Skills for assisting clients with complex care

Special care for diverse clients

Working with clients with a diagnosis of Dementia

Working with clients with mental health disorders

End of life care

Care of children and infants

Classroom lab practices and 6 weeks of on the job training in 3 settings

Certification and Licenses:

Class 5 (car) license

Current CPR and First Aid Certificate with AED

Current WHMIS certificate

Current with all immunizations required to work in health care

Current Security clearance

Work Experience:

Century Casino Hotel

Front Desk

Check in/ Check out Guests (Experience with Hotel Computer Program-Front Desk software)

Answer Phone

Reconcile payments/ Pre-Authorize credit cards

Greet Bands/Comedians

Deal

Rexall Pharmacy (May 2016-Sept 2017)

Assistant Manager

Responsible for a staff of 10

Required to make schedules and deal with absences and illness

Deal and communicate with vendors and upper management

Ordering and organizing stock

Going above and beyond to ensure customer satisfaction

Preparing and handling floats, bank deposits and cash registers

Training new employees and sitting in on conference calls

Purolator, Edmonton (Sept 2014-May 2016) (Sept 2017-Dec. 2017)

A.M. Dock Worker

Working in a fast -paced environment to meet deadlines

Sorting, handling, and loading freight into and unloading it from trailers

References

Available upon request

Contact this candidate