LUIS FELIPE VENERO MAYO

***** ** *** ****** ~ Pembroke Pines, Florida 33029

305-***-**** ac7wdu@r.postjobfree.com

QUALIFICATIONS

Distinguished Information Technology Executive with extensive experience delivering business value, on time and on budget, as defined by the agreed upon project scope and business strategy. 20 years of experience in the areas of: Software design and programming, business analysis and transformation, cloud virtualization, requirement gathering, process modeling and improvement, project management, and system integration. Special expertise in ERP, MRP, WMS and ESB technologies. Knowledgeable in functional areas of global distribution and supply chain, finance analysis and consolidation, order management, warehouse and inventory management, manufacturing, accounting, credit and collections, B2B, B2C, and service management. Highly motivated, result-oriented applications expert that stays focused on delivering measurable results while working with cross-functional teams efficiently. Excellent verbal and written communication skills, in English and Spanish. Committed to staff development and team facilitation; emphasizing business needs, discerning the goal, and promoting teamwork.

CORE COMPETENCIES

Leadership

Program Management

IT Compliance

Vendor Management

Strategic Planning

System Integration

IT Management

Enterprise Solutions

SDLC

Process Improvement

Staffing

System Architecture

TECHNICAL SKILLS

Enterprise Applications: Microsoft Dynamics AX ERP, Microsoft Dynamics SL ERP, Infor Syteline ERP, Microsoft BizTalk, Oracle Hyperion HFM/FDM, Microsoft Project Server, Atlassian JIRA, ServiceNow NOW, Microsoft Team Foundation Server (TFS/VSTS), Accellos A1 WMS, Sungard Integrity, Sungard Getpaid, Microsoft SQL server, Microsoft Dynamics CRM.

Project Management Methodologies: Traditional Waterfall, SCRUM Agile, Project Management Institute (PMI), Kanban Agile, Unified Modeling Language (UML).

Programming Tools: MS Visual Studio .NET, Transact-SQL, JAVA, HTML, DHTML, JavaScript, VBScript, Borland Delphi, C++, X++.

PROFESSIONAL EXPERIENCE

Polyconcept North America (PCNA)/Bulletline, Miami, Florida 2016 – 2018

Enterprise Applications – Sr Manager – Project FUSION

Senior IT Manager in charge of directing the implementation of the Infor Syteline 9.00.3 Cloudsuite ERP tool, its ancillary customizations, and in-house application integrations, over a corporate landscape. Defined new software development procedures, policies, and re-organized the Enterprise Application Development team in order to meet critical business needs.

LUIS FELIPE VENERO MAYO

20780 NW 1st Street ~ Pembroke Pines, Florida 33029

305-***-**** ac7wdu@r.postjobfree.com

Overall Leader of the Application Development team – Enterprise Applications (1 Architect, 1 Dev Lead, 6 Devs, 1 Admin, 3 BA’s).

Supervised the allocation of Application Development resources to the tasks defined for ERP process designs and customizations for project FUSION, and the Production (Live) environment change requests and issue resolution. Project FUSION budget was defined as 36 Million USD.

Defined short term, and long term, application roadmaps, based on overall business strategy and project objectives.

Defined code procedures and policies for Quality Assurance for project and support-oriented deliverables.

Supervised the team capacity and task progress via MS VSTS/TFS, using Agile methodology, while at the same time used Waterfall to track overall ERP project timelines.

Defined improvements for the SDLC used for FUSION, streamlining the deployment procedures for new changes around testing environments (3) and the main Production environment. Critical production issues were diminished by 30%.

Team completed deployments for: Chart of Accounts ERP implementation, and Multi Company ERP upgrades and customizations for Miami (Bulletline) on time, on budget.

Managed teams of Software development vendors, tracking overall progress, costs and assignments.

Key member of the corporate PMO office, Change Advisory Board (CAB), IT Leadership team, and Acquisition leadership team.

BRIGHTSTAR CORPORATION, Miami, Florida 2006 – 2016

IT Legacy/Integrations Manager – Project SIRIUS (2013-2016)

IT Manager in charge of overseeing and directing the migration of legacy systems in the Business Transformation Program, on a global basis, defining the end-to-end integration architecture of the corporate Enterprise Service Bus (ESB- BizTalk), and other corporate applications (Dynamics AX ERP, Hyperion HFM, Accellos A1 WMS, Sungard Integrity Treasury System, and other 3rd party customer solutions).

IT Leader of the Global Integration team (1 Architect, 4 Devs, 2 BAs).

Supervise the allocation of Legacy/Integration resources to the different BizTalk integration services and Legacy system development activities in the SIRIUS ERP project, setting up tasks and monitoring progress across regional teams. SIRIUS project overall budget was defined as 200 million USD.

Enforced standards for documentation and procedures for required interface migrations and administrative tasks.

Functional team advisor and influencer of process decisions, providing guidance and solutions based on an integrated master project schedule.

Key contributor for the ERP-Business Transformation requirement analysis, project reviews, and customer meetings.

Team completed deployment, on schedule and on budget, of the Biztalk ESB integration solution services for the subsidiaries: Ecuador, South Africa, Dubai, Hong Kong, Singapore, Peru, Chile, Colombia and Argentina.

Promoted the use of SCRUM Agile methodology and use of MS TFS to control tasks, resources, and iterations through the analysis, design, development and testing cycles.

Served as Project Manager for the following initiatives: Apple DEP integration, Huawei PSI inventory monitoring, Latin America Electronic Invoicing, FIS Global Getpaid upgrades, User Access Management (UAM) Compliance initiative, and BBTI Latin America integration.

LUIS FELIPE VENERO MAYO

20780 NW 1st Street ~ Pembroke Pines, Florida 33029

305-***-**** ac7wdu@r.postjobfree.com

Business Applications Manager (2012-2013)

IT Program Manager responsible for developing and maintaining work plans, status reporting, role and task assignment, code reviews, coordinating testing, implementation and maintenance support for new software implementations and software upgrades on a global basis.

Main IT liaison for Brightstar's IT project assessment and overall leader of the IT Project Management team (2 PMs, 2 BAs).

Supervised the gathering of operational, financial and HR requirements in the corporate HQ.

Supervised the allocation of IT staff to different implementation projects, ensuring that the corporate policies are followed, and business activities were not going to be disrupted.

Supervised the gathering of operational, financial, and HR requirements in the corporate HQ.

Key member of the Future ERP assessment team (Project SIRIUS).

Managed IT resource assignments and task control for the projects: Brightstar Comercializadora ERP project, Brightstar Centroamerica ERP project, Sungard E-Treasury 8.0 system implementation project, Logility-Miami Inventory Planning tool project, Global Part Number Control system upgrades (GPNC), and IT Compliance Initiative project. MS Project Server was used to plan, track and monitor activities.

Helped the business to define project prioritization and staffing, taking into consideration the company's overall strategy.

Managed off-shore technical and functional teams (both internal and external), from Latin America and Asia-Pacific, allocating resources around strategic projects.

Established critical relationships with external software vendors and service providers, supervising their deliverables, expenses, and timelines accordingly.

Senior ERP Analyst (2011-2012)

Brightstar’s ERP Specialist, Project Manager and Subject Matter Expert (SME) in charge of major global, regional and local IT projects.

Proposed the formation of a new Business Applications/ERP area strategy to improve the area performance, using different Project Management methodologies, communication strategies, resource management, and cross training initiatives. Initiative was used as template to create the new Brightstar IT Business Applications area.

IT Project Manager assigned to the projects: Sungard Integrity Implementation project (Miami, Colombia, Venezuela, Puerto Rico, Argentina, Paraguay, Uruguay, Chile), Master Vendor Control system project, LATAM AR Parent Company project, and critical IT Compliance projects in Brightstar HQ IT.

IT Liaison assigned to the Asia Pacific Sungard Integrity project.

IT Business Analyst/SME assigned to Miami AX, Sungard Getpaid Collections tool, and Oracle Essbase/DRM/HFM projects.

Participated on several Business Intelligence projects, such as Account Receivables, Inventory Improvement, and Sales data-marts.

LUIS FELIPE VENERO MAYO

20780 NW 1st Street ~ Pembroke Pines, Florida 33029

305-***-**** ac7wdu@r.postjobfree.com

Senior Software Engineer (2009-2011)

ERP Support Manager and IT Project Manager in charge of resource allocation to the different LATAM IT project initiatives (including Miami HQ).

Supervised the Etaris Peru team allocation (6 resources) for all Latin America and Miami IT-related projects.

IT Project Manager assigned to the Microsoft Dynamics SL ERP projects: Brightstar Fueguina, Brightstar Chile, Brightstar Paraguay, Brightstar Bolivia, and Brightstar Colombia. Each project had a 120 thousand USD budget.

IT Project Manager assigned to the Sungard Integrity project (for Mexico, Peru, Ecuador, Dominican Republic and Guatemala). Sungard Integrity had a budget of 1 million USD.

IT Business Analyst/SME assigned to Radio Beacon Miami WMS project (Accellos A1), HBO B2B Integration project, Metaviewer Metafile AP Imaging/Processing project, and LATAM Inventory-In-Transit tracking and costing.

IT Project Manager and Analyst assigned to the PO, Sales, OFAC (Office of Foreign Asset Control), General Ledger Datamart Business Intelligence implementations.

Developed new project portfolio tool to supervise IT resource allocation to different projects and support initiatives.

Technical Services Manager (2006-2009)

IT Support Manager in charge of the corporate ERP Dynamics SL application for Miami HQ and Latin America subsidiaries (Peru, Guatemala, Panama, Dominican Rep, Barbados and Puerto Rico).

Managed the ERP development/support team (4 resources), based in Lima, Peru. Resources were allocated via ticketing system (Jira) to address critical issues.

Also played different roles as IT Project Manager, ERP SME, and Business Analyst, assigned to the following projects: Global GL-financial consolidation project (Hyperion HFM), Handset Software Version Control (HSVC), Brightstar Accessories-Channel ERP, and Mexico/Brazil/Colombia Inventory HUB ERP implementation projects.

Leaded development of several ERP customizations and integrations to improve Brightstar subsidiary operations.

Designed new End of Month Closing process and communication policy that improved efficiency through all areas on the closing days, reducing resource idle times. Financial Closing effort was reduced from 10 hrs, to 3-4 hrs.

ETARIS PERU, Lima, Peru 2005 – 2006

Technical and Development Manager

IT Consultant, in charge of implementing Dynamics SL ERP solutions on different companies, performing project planning, tracking/execution, and post-implementation activities.

Spearheaded Dynamics SL ERP implementation and localization projects for different local Etaris customers as Technical/Functional consultant.

Project Manager assigned to the Dynamics SL ERP projects: Scania Peru, Zillicom SAC, Graneles del Peru S.A., Tubisa SAC, and System Support and Services SRL.

Recommended and implemented new vendor-customer service level agreement (SLA) initiative that reduced customer complaints for reported ERP technical issues. Complains were reduced 60%.

LUIS FELIPE VENERO MAYO

20780 NW 1st Street ~ Pembroke Pines, Florida 33029

305-***-**** ac7wdu@r.postjobfree.com

COSAPI SOFT S.A., Lima, Peru 2003 – 2005

Functional/Technical Consultant

IT Consultant, in charge of implementing Dynamics SL ERP solutions as Functional analyst and Technical designer and developer.

Designed, developed and tested ERP solutions to fulfill Cosapi’s customer requirements.

Prepared Dynamics SL ERP deployment plans for the projects Ferush SRL, Geodrill SRL and Cosapisoft S.A.

Implemented Dynamics SL ERP customizations for Ferush SRL, and Geodrill SRL projects.

Planned and performed Training activities for Cosapi’s ERP customers.

Performed as Analyst/Programmer in the Repsol Refinery Laboratory Analysis project, as well as the Repsol Propane Sales Call-Center system project.

Awarded the company’s Self-Training Award in 2003.

EXECUTIVE PLANNING DEL PERU, Lima, Peru 2000 – 2003

Software Developer and Technical ERP Specialist

IT Consultant, in charge of developing Dynamics SL ERP customizations

Developed customized Dynamics SL ERP modules and solutions for customers such as Perhusa S.A., Scania del Peru, and Cinemark Peru.

Validated customizations and add-ons for ERP solutions.

Engaged customer internal teams for development/data validation and testing.

EDUCATION

UNIVERSIDAD PERUANA DE CIENCIAS APLICADAS, Lima, Peru

Bachelor of Science, Software Engineer, 2003

Specialization Courses:

Infor Syteline ERP

Microsoft BizTalk ESB

Creative Leadership and Practice

Microsoft Dynamics AX and SL ERP (Financials and Supply Chain)

Microsoft CRM

Project Management Training Program - PMI Methodology

Microsoft SQL Server

Web Application Development/Visual Studio

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