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Pharmacy Customer Service

Location:
Atlanta, GA
Posted:
December 07, 2018

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Resume:

MEAZA DADA

**** ********* **, ***** ********, GA 30083 H: (678) -531- 1758 ac7wdo@r.postjobfree.com SUMMARY

Licensed pharmacist in Florida with PharmD degree and four years of experience providing great pharmacy services in a retail setting. Outstanding interpersonal skills with track record of establishing positive relationships with customers. Dedicated to providing quality patient care and fast and accurate medication dispensing. SKILLS

Prescription dispensing/compounding, customer relationship management, inventory control, patient counseling, product safety/quality assurance, MS office (word, excel, powerpoint) HIPAA trained, drug utilization review, retail pharmacy operations EXPERIENCE.

12/2016 to 05/2018

Pharmacist

Walmart Neighborhood Market - Ocala, FL

Resolving third-party payment issues.

Provide patients with information regarding prescriptions and OTC medications Responsibilities include receiving new prescriptions via phone and interpreting written prescriptions from prescribers; transferring prescriptions to and from other pharmacies

Counseling patients on proper medication use

10/2015 to 08/2016

Pharmacist

CVS-Pharmacy - Ocala, FL,

Provided patients with over the counter medication advice and information including allergies adverse drug interactions and side effects. Maintain drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders Developed workflow procedures to maximize productivity and reduced errors Train, coach, and motivate pharmacy technicians and ensure high levels of customer service and safe are maintained at all times. Communicated with all customers and staff in a pleasant and professional manner 04/2015 to 10/2015

Pharmacist

Walmart Neighborhood Market - Cross City, FL

Consult with physicians and patients with regard to medication dosage, drug interactions, disease management and potential side effects of prescription and OTC medications.

Extended patient engagement with extra counseling and follow-up and adherence calls. Directed operations to increase efficiency and minimize patient wait times. Conducted drug utilization reviews, drug interventions and therapy management. Provided critical information and advice to customers regarding possible drug interactions, side effects, dosage and proper medication storage. 02/2014 to 03/2014

Pharmacist Intern

Riverside Doctors' Hospital Williamsburg, Lindsay Enzor, Pharm. D - Williamsburg, VA Provided formal kinetics, renal, anticoagulation and antimicrobial stewardship services - Performed order verification of various medications - Worked in collaboration with other healthcare team to solve drug related issues - Prepared and presented various patient cases and journal clubs to staff and students.

01/2014 to 02/2014

Pharmacist intern

Sentara Norfolk General Hospital, Angela Hamilton, Pharm.D., BCPS - Norfolk, VA Executed patient work up starting from admission through discharge - Conducted patient rounds with the medical team and presented topic discussions - Prepared and presented SOAP notes on various patient cases. 11/2013 to 12/2013

Pharmacist Intern

Rite Aid Pharmacy, Michele Shirley; Pharm D - Grafton, VA Generated prescriptions based on physicians orders - Reviewed drug-drug and patient drug interactions during medication verification - Provided patient counseling concerning drug adverse effects - Recommended and counseled over the counter medications and devices - Provided multiple forms of immunizations.

10/2013 to 11/2013

Pharmacist Intern

CVS Pharmacy; Huzefa Ebrahimi, Pharm.D. – Stone Mountain, GA Responsibilities: - Reviewed and monitored medication orders - Processed, filled and checked medication orders following all state and federal regulations - Organized and stored patient medication records - Administered various immunizations. 09/2013 to 10/2013 Pharmacist Intern

Hampton University, Ayman M. Noreddin, PhD - Hampton, VA Researched on bacterial resistance of UTI towards ciprofloxacin and levofloxacin - Compared the therapeutic benefits of ciprofloxacin versus levofloxacin on UTI - Presented on the comparison of Levo Vs Ciprofloxacins' to the research team. 07/2013 to 08/2013

Pharmacist Intern

Ambulatory Care Community Free Clinic, David Ombengi, Pharm.D., MBA, Newport News Performed medication therapy management - Analyzed patients profile, conducted patient work up and provided counseling points - Recommended and advised patients on non-prescription medications. 06/2013 to 07/2013

Pharmacist Intern

St. Elizabeth's Hospital, Preceptor: Maria, Cowan, Pharm. D - Washington, DC Monitored appropriateness of antipsychotics - Reviewed prescription orders for drug interactions, allergies, and adverse events - Researched on the advantage of using Abilify oral versus IM.

05/2013 to 06/2013

Pharmacist Intern

Rite Aid Pharmacy, Preceptor:, Bryant Williams, Pharm. D. -Norfolk, VA Processed and filled medication orders - Developed communication skills by answering patient questions and refill requests - Designed a chart for brand and generic names of over the counter and top 300 drugs. 07/2011 to 08/2012

Pharmacist Intern

North side Hospital, Niyati Parikh, Pharm.D - Atlanta, Georgia Reviewed patient charts and discussed on certain disease states Completed rounds with pharmacy and medical associates Executed multiple patient work ups and follow ups

Walgreens Pharmacy Preceptor: Shannon Brown, Pharm.D Stone Mountain, Georgia Responsibilities: - Processed and filled various prescriptions - Worked on inventory updates and record keeping - Identified and pulled out of date medications - Designed medication guides for mirtazapine and sevelamer. EDUCATION AND TRAINING

2006 Associate of Science: Pre-PHARMACY

Georgia Perimeter College - Clarkston, GA

2008 Bachelor of Science: Biology

Georgia State University - Atlanta, GA

2014 Doctor of Pharmacy: Pharmacy

Hampton University School of Pharmacy - Hampton, VA PUBLICATIONS

Therapeutic drug monitoring Presented to students and professors of pharmacy at Hampton University Hampton, VA

Correlation between herbal use and disease states Presented to students and professors of Pharmacy at Hampton University Hampton, VA Alli - Orlistat 60 mg Capsules Weight Loss Aid Presented to students and professors of pharmacy at Hampton University Hampton, VA ACTIVITIES AND HONORS

Rho Chi Honor Society, Hampton School of Pharmacy

Lilly Endowed - Pharmacy Scholarship recipient

Hampton School of Pharmacy- Dean's List,

Georgia State University- Dean's List,

Georgia Perimeter College- Dean's List,

PROFESSIONAL MEMBERSHIPS American Society of Health-System Pharmacist (ASHSP) LANGUAGE:Language - Can fluently read, write and speak Amharic



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