Armando J. Villalonga

305-***-****

ac7w7l@r.postjobfree.com

Personal Summary

An assertive, self-starter who thrives in a fast paced environment and understands the automotive retail industry inside out with over 20 years’ experience. Knowledgeable in all phases of client service and customer satisfaction.

Experience

Prestige Imports June 2016-June 2018

Finance Director

Ensuring through coaching and mentoring that a high percentage of Finance Products were sold

Negotiated with the Finance Companies to approve and obtain the best rate for all prospective customers Confirming quick funding of deals to maintain cash flow

Developed bank relationships to increase data base or special finance needs Ocean Cadillac February 2015 – June 2016

New/Preowned Sales Manager

Established relationships with buyers, referrals and internet inquiries

Accountable for forecasting inventory ordering

Responsible for overseeing preowned department

Accountable for pricing of internet preowned vehicle

Oversaw the Recondition Department to ensure that all preowned vehicles were in accordance to company standards

Audi Pembroke Pines - June 2009- December 2014

New/Preowned Car Sales Manager & Finance Manager

Responsible for creating and organizing sales activities for the New Car Sales Department

Conducting weekly meetings with sales staff

Reached Audi BPO at least 90% of the Budget every quarter

Ensuring that accurate customer data is kept in administrative databases

Coordinating and coaching sales team to ensure best practice for the most efficient and effective sales approach

Hiring and training of new and existing sales staff

Assisted in budgeting and inventory ordering

Supported the F & I Department in negotiating customers approval due to strong relationship with Audi Financial

Assisted Pre-Owned Department when manager was off, appraisals, trades, etc.

Responsible for locating and dealer trading inventory; approximately 25 units per month

Understanding of all applicable laws governing the sales or lease of a vehicle

Ability to work effectively with all levels of organization

Detail oriented and analytical with solid organizational skills

Instrumental in winning the Audi Magna Award 4 consecutive years

Supported the Sales Team in keeping SSI Score above the area, region and nation

100% T.O.

Champion Audi – February 2005 – June 2009

New/Preowned Sales Manager & Finance Manager

Establish relationships with prospective buyers through prospecting, referrals, internet inquiries and previous client base to exceed personal and company goals

Extensive product knowledge training to ensure client inquiries are satisfied

Provide financing and leasing options to clients through direct contact with multiple financial institutions

Train, manage and support sales team

Troubleshoot and resolve client concerns and needs on a daily basis

Develop and maintain client tracking system

Gunther Volkswagen – November 2001 – February 2005 Finance Director

Responsible for 6 Finance Managers

Ensuring through coaching and mentoring that a high percentage of Finance Products were sold

Negotiated with the Finance Companies especially Audi Financial to approve and obtain the best rate for all prospective customers

Confirming quick funding of deals to maintain a cash flow Language Fluent in English and Spanish

Education A.A. Miami Dade Community College

B.S. Florida International University

Certifications AFIP Certified

Audi Academy Certified 2015

References available upon request

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