INTERNATIONAL SALES IMPORT / EXPORT

PROFILE SUMMARY

Versatile and professional with 12 years + progressive experience in the foreign trade industry. Proven experience in customer service, shipments, meeting the company's standards, requirements of each customer, national, and international regulatory agency. Successfully worked as international sales prospecting new market and presenting new business opportunities for potential customers abroad. Adept at preparing and confirming order approval arranging shipments and handling billing pricing and invoicing issues. Recognized for liaising with senior management to direct process improvements that have enhanced compliance, service delivery, profitability, and growth CORE COMPETENCIES

Monitoring Sales Performance

Assessing Customer Needs

Project Management

Operations Efficiency

Strategic Planning

Leadership and Team Building

Attention to Detail

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Managing all Operations Issues

Time Management

Solving Complaints

Maintaining a Good

Relationship with Customers

Analytical Thinking

Good Leadership Qualities

P R O F E S S I O N A L S K I L L S

Supervising Projects

Teamwork and Results

Orientation

Computer Proficiency

Excellent Communication and

Interpersonal Skills

Proven ability to administer all import and export of goods, supervise delivery, manage distribution to various geographical locations efficiently.

Ability to ensure all documentation for exports has been properly processed for export compliance.

Strong ability to maintain all activities related to product marketing and provides support to sales and establishes effective marketing communication.

Ability to maintain subject matter expertise in all import and export operations and evaluate all company businesses

Profound ability to adhere to all standards for import and export goods and establish all targets and streamline processes to incorporate all government regulations.

Ability to coordinate with marketing team to determine international marketing application and ensure compliance with company’s rule.

Proactive ability to assist all companies in import and export operations and implement trade agreement programs and maintain internal controls for same

Ability to analyze and identify areas for improvement and verify all processes for various sales reports.

Proven experience in problem resolution, customer relations and client satisfaction

Ability to work well under pressure, meeting deadlines and working excellent with a team or independently

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P R O F E S S I O N A L E X P E R I E N C E

EXPORT SUPERVISOR Aug 2017 - Actual

Foreign Trade Department, AGCO Corporation

Coordinated with agents overseas to ensure timely Customs Clearance and delivery for shipments at destination.

Provided rate quotes for incoming inquiries from oversea agent and shippers.

Assisted import coordinator with air and ocean quotes, document turnovers, obtaining customs release and delivery to final destination.

Arranged with freight forwarders and trucking company pick-up and delivery of the merchandise through shipping instructions

Reduced costs and ensured quality levels by creating and implementing strategic plans to move goods between countries; facilitated the decision-making process by supporting senior management.

Worked with clients across numerous time zones, ensuring all shipment issues were handled in a timely manner. As a result, international business increased during my tenure.

Prepared Import & Export documents such as invoices, pre-alerts and arrival notices for Regional and International clients.

RENATO CASARINI DIAS

: Duluth - GA

: +1-321-***-**** : ac7w77@r.postjobfree.com

INTERNATIONAL SALES Sep 2014 - Apr 2016

Foreign Trade Department, Ziober Brazil

Initiated marketing promotions that increased volume and expanded wholesale distribution opportunities.

Established communication between sales, accounting and production departments to expedite products shipping which generated faster cash flow.

Handled inquiries from new clients and current customers, as well as monitored quality assurance and resolved complaints or issues with any orders or containers.

Visited direct accounts, distributors, and converters to introduce PE as a replacement of PVC in out of home advertising.

IMPORT / EXPORT ANALYST Sep 2013 - Sep 2014

Foreign Trade Department, Drugovich Auto Parts

Coordinated with agents overseas to ensure timely Customs Clearance and delivery for shipments at destination.

Provided rate quotes for incoming inquiries from oversea agent and shippers.

Assisted import coordinator with air and ocean quotes, document turnovers, obtaining customs release and delivery to final destination.

Arranged with freight forwarders and trucking company pick-up and delivery of the merchandise through shipping instructions

EXPORT DOCUMENT COORDINATOR Sep 2012 - Oct 2013

Foreign Trade Department, Frigorifico Concepcion S.A. – Paraguay

Prepared all shipping documents: purchase orders, acknowledgments, invoices, packing list and letter of credits.

Organized all export documentation for goods and prepare schedules for shipments.\

Resolves inventory allocation problems by monitoring finished goods, anticipating needs and placing and expediting inventory replenishment.

INTERNATIONAL SALES Jun 2010 - Dec 2010

International Sales Department, Milenia Agrociências S.A. (Actual Adama Brasil)

Identified potential new and deepened existing business relationships to achieve company revenue goals.

Played essential role in determining/suggesting product needs, design and quantity, the introduction of new product to rail market and obtaining and servicing these newly acquired major accounts.

Managed constant and timely outflow of shipments; generated documentation required for customs clearance

Ensured strong customer retention levels through effective execution of sales and marketing plans, delivering service excellence, and ensuring prompt and effective service recovery. EXPORT ANALYST Mar 2005 - Jun 2010

Foreign Trade Department, Milenia Agrociências S.A. (Actual Adama Brasil)

Reduced costs and ensured quality levels by creating and implementing strategic plans to move goods between countries; facilitated the decision-making process by supporting senior management.

Worked with clients across numerous time zones, ensuring all shipment issues were handled in a timely manner. As a result, international business increased during my tenure.

Prepared Import & Export documents such as invoices, pre-alerts and arrival notices for Regional and International clients.

RENATO CASARINI DIAS

: Duluth - GA

: +1-321-***-**** : ac7w77@r.postjobfree.com

T E C H N I C A L S K I L L S

SAP System: Creation of sales orders, billing, customer credit checking, monitoring of workflow approval

JD Edwards: Creation of sales orders, update cost, creation of export documents, monitoring product completion...

Ágiles System: Inclusion of payment requests, the opening and follow-up of corrective action, updating procedures and forms, consulting documents, requesting access to transactions...

Master Business Intelligence System: Monitoring of expenses, budget, margin, billing, sales volume...

Microsoft Office: Presentations, spreadsheets, documents, reports, graphs...

Easy Control System: Management of export operations, drawback, reports, maintenance of records... E D U C A T I O N

Bachelor of Business Administration Jul 2008

Universidade Estadual de Londrina - Brazil

C E R T I F I C A T I O N

Export Classification Training Aug 2018

Masters Method - USA

International Business May 2015

Unicesumar - Brazil

Communication in Business June 2003

Harvard University – MA - USA

Air Transportation of Hazardous Products June 2007 Concepta – Brazil

Maritime Transport of Dangerous Goods Nov 2007

Concepta - Brazil

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Available on request

R E F E R E N C E

RENATO CASARINI DIAS

: Duluth - GA

: +1-321-***-**** : ac7w77@r.postjobfree.com

Contact this candidate