Kathy Donvito ac7w1z@r.postjobfree.com

850-***-****

I am a professional that is well presented and has excellent communication skills. I have an extensive track record of being reliable, energetic, lots of common sense and enjoy making a difference in the lives of others. I am friendly, highly organized, and although I am the ultimate "Team Player", I have the ability to work on my own with limited or no supervision.

My years of experience has prepared me for working with customers of all walks of life, as well as developing the skill to problem solve while staying calm and focusing. I thoroughly enjoy providing professional, courteous service while being a positive influence on others.

I have also developed strong communication and people skills; I am highly motivated, and possess the ability to overcome challenges placed before me. I have learned through experience that patience and good listening skills are very important in the work place. I know that I would be a strong addition to your team and welcome the exciting opportunities that this position will provide.

Regards,

Kathy L. Donvito

ABILITIES:

Great customer service, Highly organized, efficient and skilled in a variety of office support tasks, including:

Maintaining office operations by receiving and distributing communications; maintaining supplies and equipment; picking-up and delivering items; serving customers, computer use Microsoft office, Word. Office/property management programs, internet based research on a variety of sites. Yardi, Onsite, Rent manager.

Dependability, Attention to Detail.

WORK HISTORY:

Pineridge Apartments LLC. April 2014 to Dec. 2015

102 8th Ave

Shalimar fl. Linda Watson 334-***-****. $12.00 hr + bonuses

Office Manager: Leasing vacant units, background screenings, research prior residents, verify addresses online, FDOT search, Clerk of Courts research. Ensure that all rents are collected when due, and posted in a timely manner. Make sure that all bank deposits are made immediately and deposits are reported on a daily basis. Assure all Accounts Payable are handled according to company policy. Spread sheets for credit card receipts and petty cash. Review delinquency reports on a weekly basis to assure collection efforts are handled according to company policy. Perform evictions, and landlord liens as required on delinquent rents. Tenant relations, lease renewal. Work with maintenance to handle work orders in a timely manner. Do call backs for satisfaction.

Cambridge Management Foxwood Apartments March 2011 to April 2014

1701 Hamilton Ave. Panama City Florida 32405

850-***-**** Cooperate: 253-***-**** Salary

Community Manager: 100 units, HUD/section 8 property, Tax credit, Handicap accessible. Marketing, Qualifying, assisting, persons from a lower income class and disabled prepare to live with little or no assistance and complete all the required paperwork so the process moves quickly as possible. Provide help with medical needs in the area.

Responsible for staying within the established budget guidelines throughout the year. Ensure that all rents are collected when due, and posted in a timely manner. Make sure that all bank deposits are made immediately and deposits are reported to the corporate office on a daily basis.

Perform evictions, and landlord liens as required on delinquent rents.

Constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance. Assure all Accounts Payable are handled according to company policy. Review delinquency reports on a weekly basis to assure collection efforts are handled according to company policy. Process petty cash reimbursements weekly. Handling state audit and staying within compliance guidelines. Hiring, training, motivating and supervising all on-site staff in order to achieve operational goals. New employee orientation, annual performance reviews, review and approval of timesheets, instructing and advising on-site staff of employee procedures and guidelines. Conduct on-going training with office staff; e.g., leasing paperwork, workplace safety, Grace Hill classes, and any other type of training that may be needed. Ensure that lease files were complete and that all lease related documents are executed properly. Responsible for office

Concord Management January 2008 to Dec. 2010

Stone Harbour $14.50hr

501 Alf Colman Rd

Panama City Florida 32417 850-***-****

Assistant Community Manager: 220 units, assisted manager with every day management and property needs. Sales, Marketing, Review time and attendance, Maintain stock levels in the supply room. New hires, paperwork, training. Update office Records, Filing. Mail and Correspondence-Collect, distribute incoming correspondence. Prioritize sales and marketing needs.Recertification‘s, post rents, banking, collections, billing, leasing, compliance issues, qualifying and certifying residents. Handled resident issues before they got out of hand. Worked close with section 8 and other assistance programs to help individuals with daily needs. Use various computer programs, yardi, outlook, rent manager.

Passed file audit with 100% score 2 years. Ran property for eight months while without manager kept everything running smoothly and occupancy at 95 to 100%.

First American Title Insurance Company Jan 2005 to Nov. 2007

2115 W. Nine Mile Road

Pensacola Florida 32534 850-***-**** $ 13.25 hr

Office Manager Receptionist/Processing. Answer phones promptly in a professional and

courteous manor. Sales, marketing, Worked closely with Realtor, vendor,

construction companies and vendor‘s. Enter new orders in system. New order research, processing, Make follow up phone calls. Schedule closings. Customer relations. Data entry. Inventory and order office supplies and equipment as needed. Whatever it takes to make office run smoothly and customers happy. Laid off when market was dropping.

Kelly Services Dec. 2003 to DEC. 2005

850-***-**** 8.50 to 11.00 hr.

Legg Mason Receptionist Cornerstone Mortgage Receptionist/Office Assistant LandAmerica Lawyers Title Reception/Office Assistant Manager Patty Snellgrove 850-***-****

GMAC Pensacola Florida Receptionist Selena Watson 850-***-****

ABCD KENNELS. February 1996 TO September 2000

Hwy 2011 N

Smith Station Alabama

Animal bathing, clipping and dipping. Worked in many areas, bathing, cleaning kennels,

Intake of pet for boarding, greeting clients, Receptionist, Sales and general office duties.

Helped in area of need.

Business References:

Linda Watson HR Manager Whispering Pines LLC 334-***-****

Robin Grantham Compliance Specialist Cambridge Management 850-***-****

Kris Skaggs Maintenance Supervisor Cambridge Management 217-***-****

MaryAnn Runsey District Manager 228-***-****

Cathy Gates Regional Manager 727-***-****

Contact this candidate