Administrative Assistant Customer Service

** ***** ******* ********, *********** *****

Home 662-***-**** Cell 662-***-****

E-mail *****.*******@*****.***

Sabrina R. Robinson

OBJECTIVE

To obtain a position that has room for growth, as well as financial stability

FUNCTIONAL SUMMARY

Clerical experience, competent mathematic skills, fast learner, hard worker, enjoys serving others, a team player.

EMPLOYMENT

12/13/2010-05/10/2018 Statewide Federal Credit Union Columbus, MS

Service Specialist

Opened new accounts, answered multi-line telephones, and prepared all reports and other documents for credit union business and inventoried credit union vault and supplies. Managed large sums of money, and completed all loan paperwork. Provided complete and friendly service to all credit union members and potential members. Prepared, updated and maintained all credit union records to assist in efficient operation of the credit union.

5/25/2006 – 3/31/2010 Healtheon Inc. Columbus AFB, MS

Administrative Assistant

Performed various clerical and administrative duties in support of the office mission. Received telephone calls and greeted the patients. Created and distributed list of personnel that were coming due and overdue for a Physical Health Assessment (PHA’s). Scheduled all physical health, immunizations and dental appointments and ordered any lab work the patient may have needed. Mailed all letters of acknowledgment and notification of lab results to requesting physicians. Pulled medical records for review by doctors and nurses; updated information in the medical records and screened all incoming mail personally routing it to its proper destination. Received personal, VA, legal, insurance and doctor’s request for medical records. Located records, copied the records, printed the doctor’s notes and logged in all copied records. Also was responsible for faxing and mailing actual medical records to other bases and doctors offices. All medical information requested was presented to me before being sent out. Lab test and doctor’s visits were all released under me.

10/20/2004 – 05/25/2006 Cadence Bank Columbus, MS

Teller

Assisted customers with bank deposits and withdrawals. Filled the Automated

Teller Machine (ATM) with cash. Provided complete and friendly service to

all bank customers and potential customers. Managed large sums of money

and administered the head teller’s duties when needed.

08/24/2000 – 12/18/2002 Peoples National Bank Fayetteville, NC

Customer Service Representative

Opened new accounts, answered multi-line telephones, scheduled shifts for

all personnel, prepared all reports and other documents for bank business

and inventoried bank vault and supplies. Managed large sums of money, and

provided complete and friendly service to all bank customers and potential

customers. Maintained manager’s calendar scheduled meetings and

conferences. Prepared, updated and maintained all bank records to assist in

efficient operation of the bank.

08/25/1993 – 05/25/1995 Columbus Municipal Schools Columbus, MS

Substitute Teacher

Maintained complete and total control over all classroom activities and

students. Prepared and graded all test and homework. Monitored all test

and assigned homework.

EDUCATION

01/10/1996 – 12/15/1997 Mississippi University for Women Columbus, MS

B.S., Paralegal Studies

08/19/1990 – 01/03/1992 University of Mississippi Oxford, MS

Criminal Justice and Computers

08/07/1988 – 05/23/1990 Northeast Miss. Community College Booneville, MS

Pre-Law and Business

08/10/1984 – 05/17/1988 Caldwell High School Columbus, MS

High School

REFERENCES

Casey M. Bacon– Statewide FCU – 601-***-****(W)

Zimiko Turner–Columbus Municipal Schools – 662-***-****(C)

Deborah Williams –Healtheon Inc – 662-***-****(C)

Marilyn Agnew –Columbus Municipal Schools – 662-***-****(H)

Carl A. Lee-Paralegal-662-***-****(C)

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