JENNIFER CROSS

Contact

Address: ***** ****** ********* ****, ********, TX 77354

Email: ac7vv5@r.postjobfree.com

Mobile: 760-***-****

Inspiration

“Be brave. Take Risks. Nothing can substitute experience.” – Paulo Coelho

Summary

Dynamic and motivated professional with proven record of generating and building relationships, managing projects from concept to completion, designing educational strategies, and coaching individuals to success. Skilled in building cross functional teams, demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable and transformational leader with an ability to work independently, creating effective presentations, and developing opportunities that further establish organizational goals. Strong analytical skills, strategic planning, balancing stakeholders and employing keen business acumen to manage change. Interests include data privacy, cybersecurity, change management and globalization of processes. Success implementing Oracle HCM Cloud and WorkDay HCM as well as ADP Vantage and other third party fully integrated systems.

Experience

THE SELECT GROUP

08 / 2018 – 09 / 2018

Change Management Consultant/Lead Business Analyst

Provide project leadership support in objectively understanding root cause of issues, turning potential risks into opportunities for success, stakeholder analysis and alignment, team building, communications, technical writing and documentation, and other analysis as required.

VIASAT

11 / 2016 – 6 / 2018

Lead IT Business Systems Analyst for People & Culture and Cloud Implementations

Most recently participated in business case/RFP that led to planning for implementation of WorkDay HCM. Successfully led multiple projects including performance management, succession planning, applicant tracking system, onboarding, roadmap development and business case development for HRMS project. Developed reporting and analytics solution integrating to Domo. Developed integration solutions for multiple systems downstream from HR including ADP Vantage, Active Directory, IWMS, and multiple other cloud systems. Focus on change management to ensure success of transformational process improvements.

ARCHROCK (SPIN FROM EXTERRAN)

11 / 2015 – 10 / 2016

Lead HRIS Project Manager/Analyst

Developed KPIs for executive dashboard post spin. Supported rightsizing efforts including automating the process for tracking headcount and reductions and managing analysis efforts. Developed automated tools for succession planning program, executive workforce management dashboard, and board level presentations. Led successful implementation ADP Vantage.

EXTERRAN

08 / 2012 - 10 / 2015 Houston, Texas

Lead Project Manager/Analyst

Led project to outsource benefits administration. Developed standardized process for data management team. Developed reporting solution for HR management team including KPIs for executive dashboard. Led business case development for implementation of Oracle Fusion HCM. Advised and managed HR project supporting the spin of Archrock from Exterran. Change management focus using the Kotter change curve methodology and Rick Mauer training regarding resistance to change. https://www.kotterinc.com/8-steps-process-for-leading-change/ https://www.rickmaurer.com/home/ With every project there are varying degrees of change management needed to ensure the success of the project. Benefits improvement projects require a robust and detailed communication plan which was used successfully during my tenure with Exterran as we successfully outsourced U.S. benefits operations to a vendor. The project was fully completed on time, on budget and with the seamless transition for the employee population affected. The spin project, the formation of Archrock from the bedrock of Exterran, was an awesome project that involved every employee of both companies. The operations of the project were often compared to the army needed to build the pyramids of Ancient Egypt and the change management efforts were well organized and orchestrated. A massive team was required to pull of this endeavor. What a fabulous learning opportunity for a future change management professional in the making.

BMC SOFTWARE

01 / 2012 - 10 / 2012 Houston, Texas

Project Manager/Sr Business Analyst, Talent Acquisition

Developed road map for improving applicant tracking system over a period of six months.

Standardized data management processes to ensure compliance with OFCCP requirements for federal subcontractors

Developed business case and implemented CRM tool for the recruiting team to improve the pipeline experience for top tier candidates

BMC SOFTWARE

06 / 2010 - 12 / 2011 Houston, Texas

Lead HRIS Project Manager/Analyst

Led multiple Lean Six Sigma projects and initiatives including: Led tiger team focused on process optimization for onboarding experience for new recruits. Standardized acquisition data collection process. Led effort to evaluate and build business case for implementation of Oracle Fusion HCM.

SMITH INTERNATIONAL, INC. (SCHLUMBERGER)

03 / 2001 - 06 / 2010 Houston, Texas

Lead HRIS Project Manager/Analyst

Over the course of the decade, participated in and led multiple initiatives to improve process and implement systems for Oracle HRMS, applicant tracking system, compensation planning and analysis tools, performance management, employee engagement, payroll, global reporting and analytics solutions, benefits solutions, managed open enrollment application development and call center, managed project to outsource benefits administration, managed records including with data stewardship role, developed solutions for various processes including long term incentive program, financial reporting, and many more.

Certifications

PMP (in progress)

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