**/**** - **/**** - ***** in Boise, Idaho

Employed as a CSR assisting customers via telephone with payments, complaints, general credit card issues, and providing excellent solutions such as applying for additional credit card services, routing the customer to appropriate departments as needed. Worked as a team and continued to provide outstanding customer service utilizing compassion, empathy, quality listening skills, and humor where appropriate. Laid off due to loss of contract with credit card company.