Leslie Durham

Benefits/HR Manager or Generalist

125A Fryes Lane - McDonald, PA

ac7vuq@r.postjobfree.com - 412-***-****

Results-driven Human Resources and Benefits Manager (SPHR Certified) experienced in Fortune 500 private, international and multi-state environments and government. Industry experience includes engineering, manufacturing, healthcare, utilities, retail, call center and consulting for both non-union and union workplaces. Apply sound business strategies and tactics to set and achieve targeted goals. Experienced in organizational development, employee relations, conducting workplace investigations, regulatory reporting, HRIS, recruiting and staffing, team development, benefits administration and union avoidance. Proven track record of managing costs, meeting deadlines, motivating and managing teams to achieve desired results. WORK EXPERIENCE

Benefits Analyst

TIMET Metals Corporation - Toronto, OH - February 2018 to Present (Contract Role) Responsibilities

Responsible for weekly reporting of various benefits programs using SAP including: headcount, 401(K) file feeds, HRA funding, plan audits, 401(K) loan error reporting, claims and administrative fee submittal for self-insured plans, and payment of benefit invoices. COBRA and H.S.A. plan administration for 3000 union and non-union employees. Benefits and Wellness Manager

Pressley Ridge - Pittsburgh, PA - February 2016 to September 2017 Responsibilities

Responsible for plan management of health and welfare and retirement plan administration for 1000 employees. Manage annual open enrollment, renewals of plans, recordkeeping, COBRA; Manage third-party vendors responsible for plan

administration, electronic file data transfer and reporting; Analysis of plan information, including utilization, rate structure, billing and enrollment. Administration of company wellness program. Member of Ultimate Software(Ultipro) HRIS implementation team.

Benefits Analyst

RIVERS CASINO - Pittsburgh, PA - February 2013 to February 2016 Responsibilities

Responsible for analysis and plan management of health and welfare and retirement plan administration for 1800 employees. Manage annual open enrollment, renewals of plans, recordkeeping, COBRA; Manage and report on data in Infininium, COGNOS and Excel. Manage third-party vendors responsible for plan administration, electronic file data transfer and reporting; Analysis of plan information, including utilization, rate structure, billing and enrollment. Development of guidelines for ACA, and plan renewals. Implementation of company wellness program.

Benefits Manager

MEDEXPRESS URGENT CARE - Morgantown, WV - 2011 to 2013 Responsible for management of health and welfare benefits and leaves of absences for 2000 employees in over 70 medical centers located throughout 6 states. Manage annual open enrollment, renewals of plans, recordkeeping and 5500's, COBRA; Provide all leave documentation in compliance with FMLA, ADA and internal policy, produce related reports. Enter data into various systems including Great Plains, carrier sites, and Excel spreadsheets. Manage third-party vendors responsible for plan administration, electronic file data transfer and reporting; transfer and input of data into ADP payroll program. Benefits Specialist

ACCESSABILITIES, INC - Greensburg, PA - 2009 to 2011 Responsible for administration of health and welfare benefits, Workers Compensation and leaves of absences for 750 employee non-profit in-home services organization. Administer annual open enrollment, renewals of plans, recordkeeping and 5500's, COBRA; Reporting and investigation of first report of injuries, communicate with employees and carrier and facilitate early return to work through modified or light duty program; Provide all leave documentation in compliance with FMLA, ADA and internal policy, produce related reports. Enter data into various systems including Great Plains, carrier sites, and Excel spreadsheets; Assist CEO and HR Director with other projects as needed including HRIS implementation, policy development, creation of wellness and discount program. Chairperson of Safety Committee and Wellness Committee. Human Resources Manager

THE HOME DEPOT - Myrtle Beach, SC - 2005 to 2008

Responsible for human resource management of Fortune 50 retail home improvement store with 20 million annual sales and 100 non-union exempt and non-exempt associates. Managed employee relations, scheduling, staffing, organizational development and training, employee relations, retention, community outreach, benefits administration, compensation program, asset protection and safety, regulatory compliance and union avoidance. Administered workman's compensation and unemployment claims.

• Reduced voluntary attrition from 65% to 35%.

• Increased 401(K) participation from 78% to 88%.

• Implemented attendance policy that increased weekend staffing to 90% and reduced absenteeism.

• Improved employee relations from environment at risk to non-risk by eliminating union organizing threats.

• Increased associate voluntary participation in workplace committees that resulted in increased job satisfaction.

• Trained Asst. Managers and employees on a variety of employment issues that reduced company's liability.

• Provided training to newly hired supervisors on Conflict Resolution, Performance Management, Discipline and Customer Service that facilitated successful transition to their management role. Employment Consultant

DUQUESNE LIGHT - Pittsburgh, PA - 2005 to 2005

A consulting opportunity: responsible for facilitating staffing for major utility to recruit 150 employees for an infrastructure improvement project.

• Sourced and scheduled high-caliber electrical candidates that resulted in the successful recruitment of 120 engineers, electricians and technical specialists. Recruiter

OSI OUTSOURCING SERVICES, INC ( NCO) - Pittsburgh, PA - 2001 to 2005 Responsibilities included recruitment and selection for inbound/outbound 700-person call center representing Fortune 500 utilities, telecommunications and healthcare clients.

• Developed and conducted new hire orientation program the led to increased assimilation to position and culture.

• Planned, organized and conducted job fairs which increased the qualified applicant pool.

• Designed and placed employment advertising.

• Improved quality of hires through behavioral interviewing resulting in expansion of existing contracts. Human Resources Manager

Professional Employer Group (PEO) - Pittsburgh, PA - 1998 to 2001 Provided Human Resources consulting services for 75 small to mid-size multi-state clients in multiple locations. Services included employee relations, training, safety, recruitment and selection, union avoidance, policy and procedure development and interpretation and benefits administration. Conducted workplace investigations. Represented clients at unemployment hearings. Managed human resources staff of six.

• Conducted client and employee presentations and training related to discipline, supervision and safety.

• Created and published employee handbooks specific for individual worksites.

• Conducted worksite investigations, prepared findings and made recommendations to clients.

• Provided guidance to clients with EEOC complaints.

• Managed workers compensation and unemployment programs representing clients at hearings. Reduced company costs through the utilizing of third-party compliance groups.

• Saved $800,000 annually to company through benefit redesign while increasing plan offerings and improving client satisfaction.

Human Resources Generalist

ALSTOM - Pittsburgh, PA - 1995 to 1998

Provided Human Resource functions for international turnkey drives and controls automation, testing and assembly board manufacturing firm. Responsibilities included compensation, benefits administration, recruitment, EEO reporting, workman's compensation, unemployment, immigrations, expatriate transition and employee relations for exempt and non-exempt workforce throughout the US and overseas.

• Generated high performing teams by merging culturally diverse groups and through the development of the best talent.

• Supported multiple worksites in the US, Mexico, Canada, China, and England through the staffing of qualified electrical engineers.

Assistant Director, Human Resources

HEMPSTEAD GENERAL HOSPITAL MEDICAL CENTER - 1993 to 1995 Assisted Director in human resource functions for 950 union and non-union employees for 250-bed LTC and ancillary services facility. Administered benefits programs, provided contract interpretation, participated in grievance and arbitration hearings, performed recruiting and staffing functions for nursing and allied health positions, conducted workplace investigations and maintained EEO recordkeeping.

• Participated in contract negotiations for 3 collective bargaining units resulting in timely and successful contract.

• Reviewed and updated benefit plan documents ensuring regulatory compliance.

• Served as key member of quality team that resulted in JCAHO certification. EDUCATION

MA in Human Resources Management

Webster University

2011

BSBA in Business Administration

Waynesburg College

2005

ADDITIONAL INFORMATION

SPHR Certified

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