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Customer Service Sales

Location:
Port Chester, New York, United States
Posted:
December 05, 2018

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Resume:

Frederick James Pagniello

** ******* ******, **** *******, New York 10573, Phone 914-***-****, E-mail ac7vtg@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

● MSWord, Excel, PowerPoint, MAS200, SQL ● Typing (38 wpm), filling, document collating

● Experienced in internet and web-based research ● Knowledgeable in word processing and text editing

● Highly experienced in telephone opinion polls ● Customer service and telephone order protocols

● Experienced in product ordering, shipping and receiving ● Practiced in stock maintenance

● Well versed in bookkeeping and financial tracking ● Strong experience with internet and web search

SALARY/COMPENSATION - $15.00/HR

SKILLS AND ACCOMPLISHMENTS:

CLERICAL

Quick and accurate comparison of shipping manifests with purchase orders

All information from shipping orders entered into computer with accuracy and speed

Paperwork for undelivered products submitted in a timely manner

Processed tuition/travel voucher reimbursements for employees to be quickly reimbursed

Processed patient billings with the convenience of the payer foremost in mind

Quickly disbursed petty cash requests with minimal inconvenience to employees

CUSTOMER SERVICE

Always quickly service customers at cash register

Never shortchanging customers, always an accurate tally

Meticulous and detailed response to product information inquiries

Constant striving for the highest degree of respect to clients

CASH REGISTER AND COUNTER

Presorted register money to minimize time spent in end-shift register tally

Pre-counted cigarette inventory and subtracted subsequent sales for end-shift stock recording

Always gave meticulous attention to end-shift and daily sales reports

Never any discrepancies in final tally of register receipts, always within company prescribed percentage

DATA COLLECTION AND ENTRY

Fast and accurate entry of data into computer during interview

High precision in probing and clarifying open-ended questions

Adept and skilled at keeping respondent focused in questions

Probing and clarifying was used by team leaders for teaching new hires proper interviewing skills

Highly skilled at maintaining speed of interview without loss of data accuracy

Always kept a courteous and professional demeanor regardless of respondent’s attitude

GENERAL SKILLS

Always dependable and reliable

Never fail to inform employer in the event of tardiness or cancellation

Always strive to be as creative and inventive as necessitated by the assignment

PROFESSIONAL EXPERIENCE:

Stop & Shop, Glenville, Connecticut

Store Associate February 2016 - present

Kohl’s Department Stores, Port Chester, New York

(Seasonal Position for Christmas)

Associate December 2015

Party City, Port Chester, New York

(Seasonal Position for Halloween)

Associate October 2015

News America Marketing, Wilton, Connecticut

Cart Advertisement Representative March 2015 – present

Westchester Medical Center, Valhalla, New York

(Temp Assignment through Hire Choice Staffing, White Plains, New York)

Accounts Payable Clerk August 2006 – November 2006

Compass Marketing Research, Athens, Georgia

Survey Interviewer November 1998 – May 2006

Haband, Athens, Georgia

Inbound Order Agent (seasonal employment) October 2004 – December 2004

ADDITIONAL EXPERIENCE

Studio Art Model – provide artistic and dynamic poses in art classes

Woodstock School of Art, Woodstock, New York (since 2010)

Westchester Community College, Valhalla, New York (since 2009)

Barrett Art Center, Poughkeepsie, New York (since 2008)

Pelham Art Center, Pelham, New York (since 2007)

Center for the Arts, White Plains, New York (since 2006)

EDUCATION

Bachelor of Science, Physics cum laude (with a Minor in Math)

The University of Bridgeport, Bridgeport, CT; Major GPA 3.79/4.0; CUM GPA: 3.25/4.0



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