Lee Washington

** ******* ******* ***** ** Calgary, AB T3L 3E3 587-***-**** ac7vrb@r.postjobfree.com

Office Management and Leadership Professional

As a dedicated and knowledgeable professional with over 20 years of experience in office management, I seek to bring my skills and experience to add value to your company. My skills balance staff leadership, project coordination, and operations management knowledge to deliver profitable and efficient results. Key competencies include:

Managing staff members to maximize productivity and team effectiveness

Providing process improvement recommendations to increase operational efficiency

Leveraging a broad and comprehensive familiarity with human resources procedures

Overseeing financial responsibilities including budgets, contracts, and purchases

Directing project progress through all stages from planning to completion

Professional Experience

ERNST & YOUNG Calgary, AB

Supervisor, Facilities, Nov 2015 – Current

Acts as the local lead for all office security matters, manage the Occupational Health & Safety Committee, participate in local emergency response teams and initiatives • Project/Committee Work: Participate on ESS Committees and on project teams

Fosters a positive working environment and contributes towards high morale for administrative support staff through effective change management processes, including holding regular team meetings and implementing ESS initiatives

Supervise and monitor workload of administrative support staff including reception, hospitality, records, printing and mail/courier functional areas

Manage the activities of the Facilities/Supplies Department staff, which include repairing and maintaining inventory control of firm furniture, equipment, and property; and handling maintenance and repair of firm facilities and property

Drive operational change for better business performance

Plan strategy to ensure efficient management of assets – Manage, maintain and support the reliability of the systems, equipment, properties, and assets in the facility

Selected Accomplishments:

Successfully managed office moves for EY across Canada

Provided exceptional support to managers and co-workers which increased overall efficiency

Demonstrated excellent abilities in customer satisfaction (both internal and external)

SPYGLASS RESOURCES Calgary, AB

Supervisor of Corporate Services & HR Analyst and Benefits Administrator, June 2013 – March 2015

Oversaw office operations for a staff of 210, ensuring highest efficiency

Managed full-cycle recruitment and selection of staff members, orientation and training to develop employees, and coaching to maximize effectiveness

Administered the benefits plan for the company

Advised employees and distributes information regarding benefits, compensation, policies and procedures

Met with management to discuss and clarify requests for projects, highlight issues, and make recommendations to address issues and priorities

Coordinated staff activities, delegating responsibilities and supervising productivity

Evaluated staff performance and provide actionable recommendations for improvement

Developed office processes according to best practices, and implement policy changes for efficiency

Ensured a safe and secure working environment, promoting and adhering to official procedures

Selected Accomplishments:

Renewed and renegotiated four main contracts, resulting in over $160K annual cost reduction in G&A to include:

Telecommunications savings of $72K

Office supply savings of $12.5K

Photocopier savings of $58K

Offsite storage savings of $24K

Centralized mail activity, streamlining the distribution and delivery process efficiently

Implemented a work-life balance program, improving employee relations and facilitating communication

IMV PROJECTS Calgary, AB

Lead Project Administration, January 2013 – June 2013

Managed the Shell Project Administration Office, including generating the project charter specifying the scope of work and carrying out review of scope during project completion

Assembled the project core team, ensuring a collaborative and effective staff

Established and managed a multidisciplinary team with participation of multiple departments

Monitored project progress and execution, maintaining timelines and productivity goals

Coordinated project communications, creating a communications strategy for needed actions

Developed and implemented training for permanent project staff according to company policies and efficient procedures

Supervised team members, delegating work responsibilities, evaluating performance, and providing individualized recommendations

Scheduled and conducted in-person and Web-based training events

AECOM Calgary, AB

Manager of Administration, February 2011 – December 2012

Managed supervisors and staff, ensuring effective performance in completing all tasks

Assisted Project Managers with staffing for front office and service center needs

Coordinated documents for approval and signature, maintaining accurate documentation

Oversaw equipment purchases and maintenance, monitoring overhead spending

Provided recommendations for internal process improvements, maximizing operational efficiency

Administered budgets for contracts and resources including supplies and equipment

Liaised with the Calgary International Airport Authority (YYC) regarding relocations and activities

Directed logistical needs including vendors, security, maintenance, and parking assignments

Led Records Management processes, introducing practices to physically or digitally identify, store, and retrieve records for regulatory inquiries, electronic filing, and continuity of business

Implemented project construction and renovation for efficiency improvement, ensuring health, environment, and security standards for all facilities

DIVESTCO INC Calgary, AB

Office Manager, March 2007 – December 2010

Streamlined administration processes, increasing productivity and efficiency

Assisted with human resource management by facilitating hiring and salary and benefit decisions

Ensured environmental, health, and security standards for buildings, planning construction and renovation projects as needed

Administered contract, equipment, and supply budgets according to financial data

Established and maintained positive business relationships with vendors including landlords, insurance companies, and business machine companies

Managed the Office Services Team, supervising day-to-day operations effectively

Acted as a Steering Committee member, overseeing space assignments and relocations, including office move into Centennial Palace

Education

BYLAW 1 & 2 – 2018

JIBC, Victoria BC

HUMAN RESOURCE MANAGEMENT - 2016

University of Calgary, Calgary, AB

BUSINESS ADMINISTRATION - 2007

University of Lethbridge, Lethbridge, AB

Board of Governors Award for exceptional leadership and academic excellence, 2006

Selected by Dean of Business and professors to compete in Business Case Study Challenge, 2007

Contact this candidate