David A. Gladd Jr

Project Manager/Quality Manager/Business Analyst

30+ years of success leading projects and developing client relationships

256-***-****

ac7vpc@r.postjobfree.com

www.linkedin.com/in/DavidGladdJr

As an IT Project Manager I have been responsible for defining project scopes and objectives along with developing detailed work plans, schedules, project estimates, resource plans and status reports. I have defined project requirements by identifying project milestones, phases and elements, formed project teams and established project budgets. I have conducted project meetings, produced meeting minutes and developed issues logs.

As part of being a lead project manager, I have completed project tracking and analysis, adhered to Project Management Process (as defined by the Project Management Institute) and Systems Development Methodology. I have multiple years as Quality Manager for the Information Management Solution Department with URS/AECOM. I also have past IT experience in other areas, hands-on capacities (e.g. developer, database administrator, etc.)

Highlights of Expertise

Strategic & Tactical Database Management

System Design and Administration

Client Relationship Management

Comprehensive Documentation

Full Life Cycle Project Management

Experience with Change Management

Working knowledge of Microsoft Word, Excel, PowerPoint, and MS Project.

Working knowledge of relational databases and client-server concepts

User Interfaces and Reporting Systems

End User Training / Feedback Response

Continuous Process Improvements

Exceeding Service-level Agreements

Concurrent Project Management

Application troubleshooting

3 years Agile software development experience

Strong SQL knowledge

System Development Lifecycle (SDLC) experience

Career Experience

ESP Associates, Inc., Morrisville, North Carolina

Provided executive-level leadership with full accountability for application development, design, and implementation. Project Manager responsible for new projects assigned to the department. Projects were across division personnel (GIS analysts, web development, database design, etc.) and including requirements gathering, scope, stakeholder relations, status reporting.

APPLICATION DEPARTMENT MANAGER/PROJECT MANAGER (August 2017 to July 2018)

Guide technical teams as a strategic planner and manager, including full life cycle project management using Agile/Waterfall methods, comprehensive documentation, scheduling, operations management, process improvements, and fostering key stakeholder relationships.

Conceptualized, developed, and implemented new product quality policy to improve product delivery standards and client satisfaction.

Successfully overhauled applications department through effective staffing and talent acquisition.

Managed two (2) Intake Centers (Lumberton and Fayetteville) dealing with CDBG-DR Assistance for Hurricane Matthew Damage in North Carolina.

AECOM Technical Services of North Carolina (formerly URS Corporation), Morrisville, North Carolina

Recruited to oversee databases and analyze systems as a DBA in the Management Information Solutions Department. Deputy Project Manager responsible for new projects assigned to the department. Projects were across company personnel and including requirements gathering, scope, stakeholder relations, status reporting.

SENIOR DATABASE SPECIALIST/ASSOCIATE PROJECT MANAGER (March 2013 to August 2017)

Held bottom-line accountability for projects across lifecycles, including scope, scheduling, milestones, cost reduction and expense management, team leadership, end user training, system design, and system implementation. Addition position as Quality Manager within the IMS department

Created and established vital database design standards on a department-wide basis and continually supported all department needs.

Managed critical projects, including concurrent initiatives and continuous documentation.

Initiated quality procedure checklist for each department project and ensured procedures were followed.

Experience in both waterfall and agile project management environments.

Anniston Chemical Demilitarization Facility (ANCDF), URS EG&G Division, Anniston, Alabama

Held responsibility for hardware and software acquisition and resource management for IT operations.

PROCESS SYSTEM ADMINISTRATOR (February 2009 to March 2013)

Oversaw all aspects of data collection, reporting systems administration and maintenance, intranet management, Disaster Recovery planning for the Process Data Analysis Reporting group, Oracle database administration, Oracle SQL queries, web-based forms, Visual Basic tools, and general hardware/software upgrades.

Effectively monitored secured computer areas at chemical demilitarization site, including establishment of automated reporting and disaster recovery planning.

Application Consulting Group, Inc., Morristown, New Jersey

Managed client projects and continually exceeded expectations to deliver high-quality projects and deliverables.

SENIOR MANAGING CONSULTANT (February 1997 to September 2008)

Directed projects from end to end, including requirements gathering, scope, stakeholder relations, status reporting, system design, workflow improvements, Oracle database administration, and staff recruiting. Created sales presentations and guided clients through all aspects and phases of projects.

Online Data Systems, Allentown, Pennsylvania

Managed the Financial Application modules for the company’s overall operations application.

PRODUCT MANAGER – FIANANCIAL SYSTEMS (May 1989 to February 1997)

Responsible for the financial module which included accounts receivable, accounts payable, general ledger, and payroll. Custom system design, modification, and implementation at client sites working with the financial personnel. Assisted in ongoing support of large financial systems for clients in the retail apparel industry.

Assisted in sales calls to support our product and services. Responsible for the hiring, reviews and organization of work schedules of personnel in my group.

ADDITIONAL EXPERIENCE

Assistant to the Registrar (January 1987 to May 1989) County College of Morris, Randolph, NJ

Flight Line Plane Captain A6E Intruder (March 1980 – March 1984) United States Marine Corps

Education & Credentials

Kaplan University

BACHELOR OF SCIENCE (BS) IN INFORMATION TECHNOLOGY/DATABASE (2009)

The County College of Morris, Randolph, New Jersey

APPLIED ASSOCIATE OF SCIENCE (AAS) in COMPUTER SCIENCE, Emphasis in Business (1988)

Professional Development: URS/AECOM Associate Project Management Certification Program, Project Management Certificate (AMA), Time Management Certificate (AMA), Visual Basic 5.0 Certificate (Chubb Institute), TM1 Certification (Applix/Cognos), Hyperion Essbase Analytics 9.3 Developer Certification, CompTIA Network+ Certification, CompTIA A+ Certification, Information Systems Security (INFOSEC) Professional Certificate, Kaplan University. Oracle Database 10g coursework (Administration Workshop I & II, RAC for Administrators, Backup and Recovery).

Technical Proficiencies: Programming Languages (Oracle Personal Express 5.x, 6.x, Oracle Express Server 5.x, 6.x, Microsoft Visual Basic 5.0, 6.0, 8.0, OS/JCL, AS400 COBOL, AS400 CLP, COBOL, CICS, TSQL, PL/SQL); Operating Systems (Windows 95, 98/ME, Windows 2003, Windows 2000/XP, Windows NT, Windows NT Server, Windows Vista, Window 7, IBM DOS, MVS/TSO, VM/CMS, IBM AS400, UNIX, Linux (Red Hat)); Applications (Oracle Financial Analyzer, Oracle Sales Analyzer, Oracle Express Administrator, Oracle Express Analyzer, Active OLAP Suite, Oracle 10g, MS SQL Server 2005, 2008,2010, 2016, (SSIS, SSRS), Microsoft Office Suite (Word, Excel, Access, Visio, etc.), MS Project 2010, Visual Studio 2005,2010, 2015, Toad® SQL Server and Oracle, VMWare).

Publications: "OFA: Tips and Techniques," Oracle Open World, January 1999

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