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Customer Service Sales

Location:
Quezon City, Metro Manila, Philippines
Posted:
December 05, 2018

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Resume:

MARIA CRISELDA S. LEONOR

Address: #* ******* ***. ********** ********* St. Brgy. Holy Spirit.

Commonwealth Avenue, Diliman, Quezon City

Contact No: 096*-***-****

Email: ac7vlw@r.postjobfree.com

Objective

To seek a lifetime employment in a dynamic and established company that will offer me immediate challenges, career opportunities and future growth. I can apply best practices I have learned and contribute to the goals and efficiency targets of the company.

Work Experience

March 2016 – January 2018

Bank of the Philippine Island

Sales Associate

Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction.

Work with customers to determine their needs and then recommend the right product to solve the customer’s problem.

Assist in ensuring that the product presentation area is clean and organized.

Develop and cultivate strong buying relationships with customers.

Use company literature and available training resources to stay up to date on product features.

January 2015-March 2016

Bank of the Philippine Island

Teller

Process any branch transactions, including cash transactions/deposits.

Provide exceptional customer service to all retail banking clients, including commercial, retail, mortgage, and other banking services.

Contribute to customer service satisfaction by meeting product and service requests, resolving customer problems, and developing ideas to improve service.

Identify and develop qualified leads from existing client. Refer business within the bank where appropriate.

Meet expectations in performance, productivity and quality standards.

July 2013-April 2014

Megaworld Corporation

Treasury Associate

Managing all financial transactions and cash flow

Monitoring the budget

Analyzing budgets and profits

Suggesting methods to improve financial situations

Achievements

Colegio de San Juan de Letran Manila

Vice President in Marketing- Letran Junior Financial Executives

June 2012-March 2013

Colegio de San Juan de Letran Manila

Treasury Assistant-Letran Junior Financial Executives

June 2011-March 2012

Education Background

2015-Present

Colegio De San Juan De Letran

Masters in Business Administration

2009-2013

Colegio De San Juan De Letran

Bachelors of Science in Financial Management

2008-2009

University of Santo Tomas

Bachelors of Science in Hotel and Restaurant Management

Professional Skills

Proven excellent communication and information management skills involving the preparation of correspondence and other documents

Collaborative and can work across boundaries

Curios and resilient under pressure

Fast learner and can work with minimal supervision

Multi-tasking

Good stakeholder-relationship

Seeks opportunities to improve processes as necessary

Flexible and can help other team members as needed

Time management

Technical Skills

Computer Literate especially in MS1 Office tool (MS Word, MS Excel, and MS PowerPoint)

SAP (General Ledger System Tool)

Account reconciliation

Personal Information

Date of Birth: August 12,1991

Place of Birth: Manila, Philippines

Nationality: Filipino

Civil Status: Single



Contact this candidate