MARIA CRISELDA S. LEONOR
Address: #* ******* ***. ********** ********* St. Brgy. Holy Spirit.
Commonwealth Avenue, Diliman, Quezon City
Contact No: 096*-***-****
Email: ac7vlw@r.postjobfree.com
Objective
To seek a lifetime employment in a dynamic and established company that will offer me immediate challenges, career opportunities and future growth. I can apply best practices I have learned and contribute to the goals and efficiency targets of the company.
Work Experience
March 2016 – January 2018
Bank of the Philippine Island
Sales Associate
Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction.
Work with customers to determine their needs and then recommend the right product to solve the customer’s problem.
Assist in ensuring that the product presentation area is clean and organized.
Develop and cultivate strong buying relationships with customers.
Use company literature and available training resources to stay up to date on product features.
January 2015-March 2016
Bank of the Philippine Island
Teller
Process any branch transactions, including cash transactions/deposits.
Provide exceptional customer service to all retail banking clients, including commercial, retail, mortgage, and other banking services.
Contribute to customer service satisfaction by meeting product and service requests, resolving customer problems, and developing ideas to improve service.
Identify and develop qualified leads from existing client. Refer business within the bank where appropriate.
Meet expectations in performance, productivity and quality standards.
July 2013-April 2014
Megaworld Corporation
Treasury Associate
Managing all financial transactions and cash flow
Monitoring the budget
Analyzing budgets and profits
Suggesting methods to improve financial situations
Achievements
Colegio de San Juan de Letran Manila
Vice President in Marketing- Letran Junior Financial Executives
June 2012-March 2013
Colegio de San Juan de Letran Manila
Treasury Assistant-Letran Junior Financial Executives
June 2011-March 2012
Education Background
2015-Present
Colegio De San Juan De Letran
Masters in Business Administration
2009-2013
Colegio De San Juan De Letran
Bachelors of Science in Financial Management
2008-2009
University of Santo Tomas
Bachelors of Science in Hotel and Restaurant Management
Professional Skills
Proven excellent communication and information management skills involving the preparation of correspondence and other documents
Collaborative and can work across boundaries
Curios and resilient under pressure
Fast learner and can work with minimal supervision
Multi-tasking
Good stakeholder-relationship
Seeks opportunities to improve processes as necessary
Flexible and can help other team members as needed
Time management
Technical Skills
Computer Literate especially in MS1 Office tool (MS Word, MS Excel, and MS PowerPoint)
SAP (General Ledger System Tool)
Account reconciliation
Personal Information
Date of Birth: August 12,1991
Place of Birth: Manila, Philippines
Nationality: Filipino
Civil Status: Single