TIMOTHY A. G. COOPER

ac7vlm@r.postjobfree.com

*** *. **** ******, *********, WI 53208

414-***-****

*OBJECTIVE*

Obtain an administrative position at a company that allows career advancement through use of administrative, clerical and managerial skills for mutual growth and success.

*EDUCATION*

Bryant & Stratton College

August 2014 Bachelor’s Degree in Business Management with an emphasis on Financial Management and Hopsitality

*EXPERIENCE*

CapTel, Inc.

310 W. Wisconsin Ave. Ste. 1200, Milwaukee, WI 53203

Captioning Assistant Apr 2014 – Mar 2015 and Nov 2015 – Oct 2018

Captioning telephone conversations into a form that can be physically read on a screen

Using technology to improve communication systems for the deaf and hard-of-hearing

Coaching trainees to perform with speed, accuracy and attention-to-detail

Milwaukee Public Schools 5225 W. Vliet Street, Milwaukee, WI 53208

Secretary Jan 2005 – Aug 2007

Performed customer service by phone and over-the-counter

Generated and maintained all electronic and paper records and documentation

Worked directly with principals, social worker and MPD for the benefit of the youth

U.S. Navy 530 Farragut Ave. B, Great Lakes, IL 60088

YN3 (E-4) Sep 1998 – Mar 2004

Performed customer service by phone and over-the-counter

Generated and maintained attendance records, performance evaluations, awards, requests, etc.

Worked directly with several department heads simultaneously to ensure security and efficiency

*SKILLS*

Typing 80+ wpm

Microsoft Office (Word, Excel, Access, PowerPoint, Outlook)

Capable of operating Xerox and facsimile machines, multi-line telephone systems and more

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