Customer Service Nd

JANET C. SALMON

Mir m r, FL *****

253-***-****

js l06@y hoo.com

SUPPLY

Proud US Army Veter n ccomplished Logistics Expert with successful tr ck record in m n ging numerous f cets of logistic l functions. Over nineteen ye rsʼ experience in the Logistics industry. Proficient in customer service nd problem solving. Centered on meeting customers expect tions while ret ining qu lity st nd rds to ensure timely results.

Profession l Strengths:

• M n gement of Personnel

• Microsoft Office Applic tions

• Inventory Control

• Supply Scouring

• Org nized

• Coordin tion

• Time M n gement

• Strong work Ethic

• B chelorʼs Degree

• Problem Solver

• Multit sk

• Communic tion

• Te m Pl yer

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Profession l Experience

Freight Tr nsport tion Profession l-G p Solutions Joint B se Lewis McChord, WA

M y 2010- October 2017

Executed wide-r nging office duties such s m int ining records nd performing b sic tr cking of ctivities. Schedule or monitor ir or surf ce pickup, delivery, or distribution of products or m teri ls. Provided exception l customer service. Re cts ppropri tely to mess ges. Received deliveries (e.g., UPS, FedEx, Freight) ccur tely, ensures p ck ges h ve correct document tion, delivery loc tion nd m int ins in file.

Coordin ted, tr ck nd tr ce shipments while they re en route to their destin tion in timely m nner. M teri l H ndler-Gener l Dyn mics

Joint B se Lewis McChord, WA

J nu ry 2009-M y 2010

Provided ssist nce nd support to fleet of over 70 Stryker comb t vehicles. Demonstr ted high level of positive communic tion with customers. Supported full service supply inventory nd restock progr m which is b sed on the ongoing nd pl nned

ctivities of the v rious oper tion l progr ms nd function l service lines supported. Received expedited deliveries, ccur tely key receiving into the system nd deliver to ppropri te re s. Pl ce s fety stock in proper loc tion; ensure ll items h ve the ppropri te b rcodes. Performed other duties s ssigned.

JANET C. SALMON P ge 2 of 2

Supply Speci list-Logistics Solutions Group

Joint B se Lewis McChord, WA

April 2006-J nru ry 2009

Conducted d ily supply oper tions in rese rch, ordering, tr cking, receipt nd delivery to customers in timely m nner. Ensure ccur cy of item qu ntity nd identific tion; reports short ges nd d m ges nd improperly lo ded shipments to le der or forem n.

Issued or distributed m teri ls, products, p rts, nd supplies to customers or coworkers, b sed on inform tion from incoming requisition.

Rot tes stock nd b ckup storeroom re s to ensure no items re out of d te. Logistic Speci list-E gle Group Joint B se Lewis McChord, WA November 2005- April 2006

Oper ted supply softw re rel ted to utom ted Ret il Supply d t processing System. Ex mined invoices nd shipping m nifests for conformity to t riff nd customs regul tions. Rese rched open supply requisitions to determine st tus nd coordin ted with the inst ll tion w rehouse nd responded promptly when returning telephone c lls nd replying to correspondence f xes. US ARMY Supervisor

Joint B se Lewis McChord, WA. Febru ry 1999- October 2005 Supervised, tr ined nd mentored 12 Supply Technici ns nd provided ssist nce nd support to 122 customers within the org niz tion. Constructed Supply office nd implemented procedures to est blish fully function l work environment in est blishing methods of tr cking ssigned inventory nd ll open / close work orders. M n ged the ctivities of workers eng ged in receiving, storing, testing, nd shipping products or m teri ls. Tr cked equipment, exceeded expect tions nd r ised the st nd rds s n In-Tr nsit An lyst. Educ tion

H ll nd le High School, H ll nd le Florid

B chelor of Science in Business Administr tion Degree Trident Intern tion l University, Cypress C liforni

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