Manager Sales
Resume:
W I L L I A M H . M A R R E R O
Orlando, Fl 32827
Email: ac7vjm@r.postjobfree.com
OBJECTIVE
Executive or Senior Level Leadership position within a dynamic, independent, and growth oriented firm. WORK HISTORY AND EXPERIENCE
CEVA LOGISTICS Oct 2008 – Dec 2016 formerly (Eagle Global Logistics) Orlando, Fl Managing Director – Orlando, Tampa, Jacksonville and San Juan, P.R. EAST Region, USA
- Direct accountability for leadership and direction to four facilities in Eastern region USA with 8 direct reports consisting of field management. Responsible for operations, staffing, service, budgeting, and P&L success for $25 Million in annual Gross Sales and 60 employees. Services include Ground, Air, Export, Import, Brokerage, Expedite, LTL, TL, Logistics, and Charter Services. Station of the Quarter 2012 Q3 and Q4. Domestics KPI Excellence 2013 Q1 and Q2. Manage logistics, warehouse and Sales for all lines of business. Revamped Operations (end to end) resulting in savings of $300K per year to CEVA. Gross Margin improvement of 20% (average) year over year for 8 years. Met and exceeded all KPI's (contractual, operational and individual), year over year for 5 consecutive years. Passed and exceeded all internal, external, and regulatory audits for the past 8 years EAGLE GLOBAL LOGISTICS – Oct 2008 – Dec 2010 Carolina, P.R. Station Manager
- Responsibilities included Sales Development and Management, Operational and Service execution, personnel development, budgeting and P&L success for $8 Million in Gross annual sales. 2014 Q1 Station of the Quarter
BAX Global / DB Schenker –Oct 2004 – Oct 2008 San Juan, P.R. General Manager
- Responsible for Sales Development and Management, Operational and Service execution, personnel development. P&L budgeting and success. Successfully managed facility to new profitability heights through restructure. Achieved distinction of being the most profitable facility in the Southeast. Profit and loss responsibility for the station. Perform all administrative and financial functions associated with the station’s activities. Direct and implement new service programs and maintain existing service programs. Improve productivity through efficient scheduling, vendor performance, adherence to standard operating procedures, and implementation of new service-oriented schedules. Ensure the freight is received and dispatched in accordance with established routing policies. Ensure proper and accurate recording of freight movement. Maintain the security of freight in accordance with security policy. As Quality Manager for the domiciled location, responsible for maintenance and revisions to the Company quality system as applicable to that location, including the development and execution of locally defined policies and procedures and document management. Ensure a safe working environment through consistent practice of safety programs and procedures. Select and place staff, ensure staff receives training for their job activities, and define specific job assignments. Manage performance to ensure required levels of productivity and organizational objectives are met. Establish and maintain positive employee relations and promote excellent internal communication. Oversee implementation of affirmative action programs as required
Nippon Express – June 2002 – Oct 2004 Carolina, P.R. Station Manager
- Responsible for Operational activities involving local and break bulk functions. Achieved distinction of being the most profitable facility in the Northeast. Responsible for all Sales and Operational Requirements
- Hire and trained office and warehouse and now sales staff. 24 straight months of achieving budget goals and profit, something that has not been achieved in the past 4 years. Negotiated with all airlines for better rates then what the company had established. Comply with all Local and Federal Government agencies
Lynden Air Freight Dec 2001- June 2002 Carolina, P.R. Assistant Station Manager
- Domestic and International Operations. Handle major accounts like Storage Technology, THE GAP, and Hovensa. Follow up on Sales Leads. Supervise breakdown of containers and pallet position. Support Sales in rate proposal
Danzas AEI Jan 1999 – June 2002 Carolina, P.R.
Operations Manager
- Domestic and International Operation. Micro manage airlines. Negotiated rates with airlines, which resulted in savings of $21,000.00 monthly. Aircraft Operation (Inbound and Outbound). Suggest routing in order to increase earnings/profit. Chairman for local safety committee. Manage operations to meet and exceed customer’s needs and expectations.
Emery Worldwide (Carolina and Aguadilla, P.R.) June 1988-Mar 1998 Station Manager
- Increased regional revenue by 24% ($1.2 Million in the first year of operation). Managed 24 union employees. Implemented training courses for new recruits - speeding profitability. North American and International Operations. Manage Customer Service. Sales Calls seeking new business and maintain current business Negotiate with forwarders. Develop Training files. Accounts payable/receivables. Comply with U.S. and Local Governmental Agencies. Monitored P & L. Monitored services report EDUCATION / COURSES
How to Supervise People
No Excuse Management
Operations Management Review
General Manager Orientation
Customer Services Management
Current DM/OM Practices
Coaching and Counseling Skills
Export Compliance
Value Based Management
REFERENCES: Available upon request
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